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0Study: 2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford 1308924240
The calendar has kicked over to summer, and that means J.D. Power has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has ...
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Toyota taking "devil's advocate" approach to product development 1296325680
If you don't get pinched by the wiper arm on the new Toyota Yaris, you have the company's new "devil's advocate" product development philosophy to thank. The approach entails a team of engineers doing things with the car that Toyota wouldn't normally be able to fathom. The events of the past year ...
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Report: Toyota audit uncovers 'misunderstanding' among suppliers about quality checks 1287070080
Toyota has a long history of building high-quality cars and trucks, but the recent recall of over eight million vehicles for unintended acceleration-related issues showed that no company is without flaws. Toyota has since worked hard to correct the chinks in its armor, adding 40 quality engineers ...
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Toyota quality chief: "I still think our electronic throttle system is perfect." 1281222180
For years, Toyota was seen as an infallible, safe choice for consumers seeking high-quality, reliable and safe vehicles. That may still be the case, but recent events have made it abundantly clear that Toyota is as capable of making major mistakes as any other giant automaker. Perhaps some of ...
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Autoblog gets seat and simulation time with Toyota's newest safety technology [w/video] 1280523360
Inside Toyota's Higashi-Fuji tech center – Click above for high-res image gallerySitting in the shadow of Mount Fuji, Toyota's Higashi-Fuji technical center is part proving grounds and part engineering center. But unlike most facilities, Higashi-Fuji includes an array of engineering and ... -
Deep-Dive: Behind the scenes at Toyota's R&D center, Part Two 1278701820
Behind the Scenes at Toyota's R&D Center – Click above for high-res image galleryIt's impossible to overlook the negative impact the recalls have had on Toyota's reputation for safety and reliability. Seemingly overnight, the automaker that could do no wrong has been brought back down ... -
Toyota to open six new product quality field offices 1278595620
As part of its efforts to improve its responsiveness to customer complaints, Toyota is adding six new product quality field offices (PQFO) around North America starting this month. The new offices are to be co-located with Toyota Motor Sales regional offices and focus on investigating and ... -
Toyota names leader of North American Quality Task Force 1269611880
When news of Toyota's recent recall woes began spreading across the U.S., many loyal customers were shocked at what they were hearing. But some customers that were experiencing the very issues that lead to those recalls were likely less surprised, as tales of poor and frustrating customer service ...
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Toyota plans to trim trucks, focus on hybrids, improve quality 1257197340
Stick with what you know. That seems to be Toyota's new mantra going forward, as the Japanese automaker has reportedly diverted its attention away from large trucks like the largely unsuccessful and slow-selling Tundra pickup and back on hybrid vehicles – possibly all wearing the Prius ...
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Ford ties Toyota in Strategic Vision 2008 Total Quality Awards 1212075120
Strategic Vision has announced the results of its annual Total Quality Awards and is touting the performance of Ford this year versus perennial powerhouse Toyota. Both brands have three vehicles each that lead their segments, which include the Edge, Mustang Convertible and F-250/350 for Ford and ...

