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J.D. Power's latest North America Rental Car Satisfaction Study finds that enthusiasm among Millennials boosts the ratings of the whole industry. Enterprise grabs the title as the best company for the second year in a row.


A Frustrating Look At Scoring Wheels At CubaCar

With two CubaCar rental agencies within spitting distance of my hotel lobby, I figured renting a car to drive in Havana would be easy. Naturally, I was wrong.


An amendment to a bill in the Senate would force rental car companies to repair recalled vehicles before handing over the keys to customers.


The bad news about trying to rent a Tesla Model S electric vehicle in the UK for a day is that it will run you about $580. The good news? You get 200 free miles worth of driving. The good news? Considering British fuel prices of about $9 a gallon and fact that the average fuel economy in the UK is around 38 miles per gallon, you're at least getting around $45 worth of travel for your $580. And you're doing it in one of the most popular EVs around.


Elderly and foreign visitors especially targeted, according to lawsuit

Dollar Rent A Car is the subject of two class-action lawsuits that allege systematic swindling of customers via fraudulent insurance charges.


Travelers unable to bring extra weed home ditch it before heading into the airport

Car rental agencies operating at Denver International Airport are reporting tourists with extra pot are frequently handing it off to their employees or stashing their stash in the cars before they return them.


There was more than a bit of public indigence following the recent story of Enterprise Rent-A-Car billing a customer $47,000 to replace a Ford Mustang GT Convertible stolen from a Nova Scotia lot. To recap: Kristen Cockerill rented the Mustang for two days, returned it to the lot on a Sunday and left the keys in a secure dropbox only for Enterprise employees to find the car gone the next day.


A weekend rental of a Ford Mustang GT Convertible sounds like a nice, relaxing way to burn some gas, but one Nova Scotia woman's two-day rental is turning into a months-long headache. In early October, Kristen Cockerill picked up the Mustang from Enterprise Rent-A-Car, and she returned it the following day as stipulated by the rental contract. Unfortunately, she dropped the car off on a Sunday – a day on which the particular Enterprise office is closed – and the car ended up being st


Just in time for the holiday travel rush, FlightCar is expanding to the Los Angeles airport. The why-don't-you-rent-out-your-car-while-you're-away carsharing service started in San Francisco and is also available in Boston. Now the money-making scheme will be on offer at the world's sixth-busiest airport, which could mean lots of potential customers. Especially since you can now get information through the new FlightCar smartphone app, which launched yesterday.


Just a couple days after announcing the resurrection of its Rent-A-Racer program, Hertz has revealed a new car being added to its Adrenalin Collection of rental cars. To signify its new partnership with Penske Racing in NASCAR, Hertz introduced a limited-edition version of the Ford Mustang GT, officially called the Hertz Penske GT, at last weekend's NASCAR races in Daytona. If you're like us, the rental specials remind with the original 1966 Shelby GT350-H and its later homage, the 2006 Shelby G


They didn't want insurance or waivers; they got charged anyway

Dollar Rent A Car has been charging customers for insurance they never intended to buy, a prominent consumer lawyer alleges.


Automakers have always known that the best way to sell a car is to put potential buyers behind the wheel. With that in mind, savvy car manufacturers have tapped into the rental car industry to entice renters – studies show they are twice as likely to buy a new vehicle within the next six months – as potential new customers, and use them for market research.


Rental giant wants in on the trend

Car sharing is catching on so much that rental car giant Avis has purchased the best-known brand in that industry, Zipcar, for $500 million.


Crooks use phony ID to obtain cars they never return

Police in one major U.S. city say they have seen a dubious trend in one particular area of theft.


Bowing to pressure from consumers and advocacy groups, major car rental companies have agreed to end the practice of renting cars that have been recalled for safety problems.


The internet wouldn't be the same without bad puns. Just ask Tanner Foust. The driver has fired up a new video series with his sponsor, Rockstar Energy Drink, under the banner, "Life in the Foust Lane." See what they did there? In addition to serving up a weekly ration of flat-brimmed hats, the show follows Foust through his day-to-day activities. What do those entail? The first episode documents his involvement with the Ford Octane Academy, including setup, team instruction and some practice dr


In 2004, Raechel and Jackie Houck were killed when they were in a fiery accident in the 2004 Chrysler PT Cruiser they had rented from Enterprise. The girls' mother, Cally Houck, sued Enterprise when it was discovered that their Chrysler was the subject of a recall to repair a power steering hose leak over a potential fire issue, yet the car hadn't been reparied before it was rented. The five-year trial concluded in 2010, with Enterprise admitting negligence, at which point it was ordered by a ju


"Fleet" is sort of a dirty word when describing vehicle sales, and the Detroit Three have traditionally been quite smitten with bulk buyers. Unfortunately fleet sales have been demonized for a reason. They can adversely affect resale values, and since fleet buyers tend to expect warehouse store pricing, they're obviously not great for the bottom line, either. But one automaker seems more than happy to sell to fleets: Ford.


Toyota can attribute much of its uptick in sales last month to fleets. While the automaker saw its sales leap by 7.5 percent compared to a year earlier, Newsday.com reports Toyota sold 47 percent more cars and trucks to fleet customers in the U.S. than in January 2011. Without the fleet sales, the improvement would have been less than one percent. All told, rental companies accounted for 93 percent of the automaker's fleet sales in January, with the remainder going to other organizations.


Hertz will be the first rental car company to try out a wireless recharging system for its fleet of electric-drive vehicles.

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