quality survey

Technology can be a fickle thing for automotive companies. Done right, tech can help sell cars. Done badly, and tech can sink a whole company's image. Ford is battling just that problem. Its Sync tech has certainly contributed to healthy sales recently, but customers started to complain with the ...

J.D. Power Initial Quality Study analysis When I bought my first new car, back in 1973, I'd been warned by friends to expect a good half dozen defects that would need to be straightened out by the dealer. It turned out there were only five, I quickly counted, before taking my little sedan back ...