The pains many automobile owners are feeling at their local service station isn't just at the pump -- prices for general maintenance is also increasing. Petroleum based products, such as oil and tires, are heading north with the price of gasoline. Demand for steel has also pushed up prices on various automotive parts. That means consumers are seeing larger bills from their auto repair specialists, even when their exhaust doesn't require three people to install. Instead, many are choosing to squeeze pennies and skimp on elaborate repairs in order to stay on the road. AAA says in 2008 the average vehicle owner will spend $8,121 to operate their automobile. That is up nearly $300 from last year. The only ease in operational expenses could come from the insurance industry. As costs increase, people drive less and less, which should subsequently lead to fewer accidents and lower premiums.
As Chrysler moves ahead with its "consolidation strategy" (a.k.a. Project Genesis), it's apparently had enough foresight to realize that shutting down dealerships seriously handicaps your ability to service your customers. According to Steven Landry, Chrysler executive vice president of North American sales, the company's solution will be "stand-alone service stores" -- it is easiest to think of them as dealerships that have closed, but the service department still remains open.
While the first stand-alone service store is still about two years from opening its doors, Chrysler is in active talks with a handful of other retailers about the strategy with customer service as their goal. "If we all of a sudden go from 80 stalls to 40 stalls we don't want to do our customers a disservice," says Landry. "You need to have the right number of stalls." Funny, any woman at a professional sporting event could have told you that.
Before I owned the '99 Alero, there was the '94 Protege. I had a habit of keeping the receipt for every drop of gas I put in that car. They were all stuffed in the glove box with the intent that I would plot a nice graph showing the Protege's gas mileage over time when it came to sell. Well, the Protege died a sudden death, so the car was never sold and the receipts went in the trash, but I've always liked the idea of tracking my vehicle's history for the benefit of the next owner and, ultimately, my own wallet.
We found a site that lets you do just that called Ownersite. Its founder and CEO is Steven Eppinger who used to own and run F150Online.com before it was sold to Internet Brands back in April. Truck owners have been known to keep very detailed records of their beasts, which was a fact that led Eppinger to start Ownersite as his next venture. It does what you'd expect it to – allows for tracking your vehicle's mileage, maintenance, mpg, repairs, etc., but we've found it goes many levels deeper than other vehicle history tracking software and sites. For instance, it also monitors recalls and TSBs issued by the NHTSA and immediately alerts you if any affect the vehicle your driving.
Who would have thought that Pixar would turn out to be a prophet of the automotive industry? In creating its talking automobiles for the computer-animated film Cars, the Disney-associated studio might have done just that, as a group of engineering students in England have demonstrated.
The team at Cambridge developed a "talking" car of their own. Based on a Fiat Stilo, the prototype is capable of telling mechanics what's working and what's not. By transmitting radio signal tags, engine components can inform workshop staff of the working condition of specific parts, as well as identifying parts that haven't received recall work yet and what parts are worth salvaging should the car be heading for the scrap yard.
According to Prof. Duncan McFarlane, the team is discussing selling the technology to "a number of firms", and we hope that the feature gets adopted fast. This is one piece of tech that really speaks to us.
With Part I out of the way and the front end of our Buick Roadmaster in pieces, the next logic step is to start putting things back together. In this installment, we'll get the control arms buttoned up, and pay some loving attention to the steering gear. Click through for more grease-under-the-fingernails goodness.
Suspension components, charged with providing articulation while withstanding a constant beating from rough roads, live an incredibly tough life. Proper maintenance that includes regular lubrication helps, but once the odometer clicks over the sixth digit, it's often time for some fresh components. While the slow onset of wear might mask any issues, all it'll take is a spin in a newer vehicle or a look at the tread wear pattern to get some perspective on the problem.
Fortunately, for most of us, like-new handling precision can be restored with a few hours, a couple hundred bucks of parts (and maybe that much again for some specialty tools), and a skinned knuckle or two. We're going to tear into the front end of our 155,000-mile Buick Roadmaster to show you how it's done, and it might get some mild upgrades while we're at it.
Ford has been studying the question of when to suggest oil changes, and they've hit upon 7,500 miles for 2007 and newer cars. Not only are modern oils better, modern engines are also better. You don't have carburetors metering poorly on winter mornings, tolerances are a lot tighter, and operating temperatures are typically a little hotter, helping to cook off the junk that accumulates in the oil. Some manufacturers use a sensor to monitor the health of the oil and light a service lamp when it calculates change is required. Ford contends that its customers prefer a set amount of miles between changes. The automaker also cites the environmental benefits that come from less waste oil, monetary savings, as well as extensive tests as positive aspects of the new recommendation. I'm convinced that the only reason to suggest changing the oil at 3,000 miles in a modern car is to sell more oil. Perhaps an air-cooled Porsche would stress dino juice more, and could sensibly require changes at 3K, but you can stretch to drain intervals that would make your father gasp and clutch his chest by running modern oils in your modern engine. Of course, your driving pattern has a lot to do with it, as well. If you're in town for short hops, you'll require a shorter drain interval than the guy running Mobil 1 for his highway commute and changing the oil at 25 kilomile intervals (raising my hand).
A while back, we expounded on some simple items that brought more joy to the automotive arts. Spring is just around the corner, and we've compiled a big ol' list of things to address in celebration of the Vernal Equinox. Unpacking the tools from their long winter nap is a ritual here, and it's like reconnecting with old friends. Off we go.
For those of us who like to service our own cars, being able to retrieve the OBD-II codes is important. There are various readers on the market, with some more capable than others. Of course, once the codes are retrieved, you need to know how to interpret them. The common misconception is that the on-board diagnostics will tell you exactly what's wrong. The truth is, codes may be set that call out a particular component or system which are symptoms, not causes. To really get to the root of the problem, you need to interpret the information coming from your vehicle's computer. That requires years of experience and knowledge of of how everything interacts.
Or, you could just go see SAM. SAM stands for Smart Auto Management, and it's like a mechanic and an ATM rolled into one. The kiosk systems are going in at assorted chain-service shops and independent facilities. You drive your ailing car in, pay the $15 fee, plug into SAM and get a printout that is written in English even your ten-year-old will understand. Some of us will soldier on with our code readers and mental Rosetta Stones, but for folks looking for a quick answer to the "is this going to be expensive" question, SAM may be your man.
Ferraris have often been compared to beautiful women. Like some of the aforementioned companions, they can become high-maintenance over time. Sure, the first couple of years of getting to really know each other are fun (or, in the case of the Ferrari, under warranty). But once the honeymoon is over, however, you might find that your bank account is getting more attention than you are, and that maybe this endeavour is a little more than you bargained for.
Sports Car Market has a story covering the first 6 ½ years of the life of a very-well-maintained Ferrari 550 Maranello. It began life as a $225,000 plaything for a successful real-estate investor in California. The well-documented repair history takes you through 36,000 miles of Ferrari ownership, and illustrates why owning a Ferrari means so much more than being able to simply buy one in the first place.
On the surface, it seems amazing just how much money has been spent on maintaining, personalizing, and repairing this vehicle. It's really all relative, though. For someone of considerable wealth, covering the maintenance costs of a Ferrari is no different than a person of average means picking up the tab to maintain his or her Toyota, Ford, Honda, or Chevy. The Sports Car Market piece is interesting because it provides such an unusually comprehensive look at one particular exotic's total cost of ownership. Make sure you read it through to the end for a great quote from one of the subject car's owners, which helps put it all into perspective.