Autoblog http://www.autoblog.com Autoblog http://www.blogsmithmedia.com/www.autoblog.com/media/feedlogo.gif Autoblog http://www.autoblog.com en-us Copyright 2013 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/<![CDATA[J.D. Power says drivers increasingly frustrated by low-rolling resistance and run-flat tires]]>http://www.autoblog.com/2013/04/01/j-d-power-says-drivers-increasingly-frustrated-by-low-rolling-r/http://www.autoblog.com/2013/04/01/j-d-power-says-drivers-increasingly-frustrated-by-low-rolling-r/http://www.autoblog.com/2013/04/01/j-d-power-says-drivers-increasingly-frustrated-by-low-rolling-r/#commentsFiled under: ,



Unless we're talking about tires used for specific conditions (snow, summer, off-road, etc.), we imagine most new car buyers don't think twice about the rubber on their ride. J.D. Power and Associates does, and it recently rated consumer satisfaction for the top tire brands in various vehicle segments, and it found that Michelin was consistently at or among the top-satisfying tire brands. As a part of this study, it also found some interesting data regarding two growing types of tires: run-flat and low-rolling resistance.

Both of these tire types are used in different ways in an attempt to improve the fuel economy of modern vehicles, but there are also some draw backs involved. Run-flat tires help automakers shave precious pounds from a car's curb weight by removing the spare tire, but on average, J.D. Power says owners replace these tires twice as often as regular tires. The problem with low-rolling resistance tires might have to do more with marketing than anything else, as the study suggests that most consumers just don't understand how these tires benefit them and what compromises must be made.

The study didn't mention price, but generally speaking, run-flat and low-rolling resistance tires also cost more to replace than standard tires - even worse, run-flats often need to be replaced in pairs, according to the study (note: we recommend changing all four tires whenever possible, run-flat or no). Scroll down to read more about the study including the various scores each tire manufacturer received.

Continue reading J.D. Power says drivers increasingly frustrated by low-rolling resistance and run-flat tires

J.D. Power says drivers increasingly frustrated by low-rolling resistance and run-flat tires originally appeared on Autoblog on Mon, 01 Apr 2013 11:28:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>consumer satisfactionjd powerjd power and associateslow rolling resistance tirerun-flat tirestire studytiresMon, 01 Apr 2013 11:28:00 EST http://www.autoblog.com/feed/20523281/article-comments.xml http://www.autoblog.com/feed/2013/04/01/j-d-power-says-drivers-increasingly-frustrated-by-low-rolling-r/20523281/article-detail.xml 20523281 http://www.blogcdn.com/www.autoblog.com/media/2013/03/michelin-run-flat-tire_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2013/03/michelin-run-flat-tire.jpg <![CDATA[Satisfaction with dealer service rises, Lexus and GMC are tops]]>http://www.autoblog.com/2013/03/14/satisfaction-with-dealer-service-rises-lexus-and-gmc-are-tops/http://www.autoblog.com/2013/03/14/satisfaction-with-dealer-service-rises-lexus-and-gmc-are-tops/http://www.autoblog.com/2013/03/14/satisfaction-with-dealer-service-rises-lexus-and-gmc-are-tops/#commentsFiled under: , ,



During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.

It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).

Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.

Of the automakers, Lexus again ranks highest in customer satisfaction for dealer service for the fifth consecutive year with a CSI score of 862. What might surprise you is that GMC is the highest-scoring mass market brand, with a CSI score of 819. Scroll below to see the rest of the rankings and pour over more data from the study.

Continue reading Satisfaction with dealer service rises, Lexus and GMC are tops

Satisfaction with dealer service rises, Lexus and GMC are tops originally appeared on Autoblog on Thu, 14 Mar 2013 17:44:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>car repairscar servicecsicustomer servicecustomer service indexgmcjd powerjd power and associateslexusThu, 14 Mar 2013 17:44:00 EST http://www.autoblog.com/feed/20502634/article-comments.xml http://www.autoblog.com/feed/2013/03/14/satisfaction-with-dealer-service-rises-lexus-and-gmc-are-tops/20502634/article-detail.xml 20502634 http://www.blogcdn.com/www.autoblog.com/media/2013/03/lexus-jd-power-consumer-service-satisfaction-01_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2013/03/lexus-jd-power-consumer-service-satisfaction-01.jpg <![CDATA[J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead]]>http://www.autoblog.com/2013/02/13/j-d-power-vehicle-dependability-at-all-time-high-lexus-and-po/http://www.autoblog.com/2013/02/13/j-d-power-vehicle-dependability-at-all-time-high-lexus-and-po/http://www.autoblog.com/2013/02/13/j-d-power-vehicle-dependability-at-all-time-high-lexus-and-po/#commentsFiled under: , , ,

J.D. Power and Associates 2013 Vehicle Dependability bar chart

Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study. This means that the models in the 2013 study are 2010 model year vehicles, and J.D. Power rates each make as well as the top individual models based on how many problems were experienced per 100 vehicles (PP100).

Debunking the idea that carryover models are more dependable than new or updated models, the 2013 study found that the average carryover model experienced 133 PP100, while all-new or redesigned vehicles for the 2010 model year had 116 PP100; vehicles that received minor changes fared the best with just 111 PP100. The overall average for all makes was 126 PP100, which is the lowest figure since the findings were first issued in 1989.

For 2013, Lexus and Porsche remained in the top two spots, respectively (and each experienced fewer problems year over year), but there were plenty of shakeups elsewhere in the list. The biggest mover overall was Ram, which moved up 20 spots from one of the worst performers in 2012 to sitting pretty in the top 10. Other big positive movers include Mazda, Infiniti and Ford. On the opposite side of things, Scion dropped 13 spots, falling from the fifth-best score down to No. 18. Cadillac, Audi, Volvo and Mitsubishi were other makes that saw big drops in their dependability results.

In terms of dependability for individual models, Toyota products grabbed the top spot in seven of 18 vehicle segments and General Motors also performed well among its individual makes, being named most dependable in four categories. The total breakdown as well as the official press release are posted below.

Continue reading J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead originally appeared on Autoblog on Wed, 13 Feb 2013 19:15:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>2013 vehicle dependability studyj.d. powerjd powerjd power and associa...jd power and associateslexusmost reliable new carsporscherelabilitytoyotavehicle dependabilityvehicle dependability studyvehicle reliabilityWed, 13 Feb 2013 19:15:00 EST http://www.autoblog.com/feed/20460608/article-comments.xml http://www.autoblog.com/feed/2013/02/13/j-d-power-vehicle-dependability-at-all-time-high-lexus-and-po/20460608/article-detail.xml 20460608 http://www.blogcdn.com/www.autoblog.com/media/2013/02/jdpower-vds-2013-1360788189_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2013/02/jdpower-vds-2013-1360788189.jpg <![CDATA[J.D. Power: Mini, Lexus again offer most satisfying sales experience]]>http://www.autoblog.com/2012/11/29/j-d-power-mini-lexus-again-offer-most-satisfying-sales-experi/http://www.autoblog.com/2012/11/29/j-d-power-mini-lexus-again-offer-most-satisfying-sales-experi/http://www.autoblog.com/2012/11/29/j-d-power-mini-lexus-again-offer-most-satisfying-sales-experi/#commentsFiled under: , , , ,



JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.

All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.

Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Continue reading J.D. Power: Mini, Lexus again offer most satisfying sales experience

J.D. Power: Mini, Lexus again offer most satisfying sales experience originally appeared on Autoblog on Thu, 29 Nov 2012 11:29:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>buickcadillacgmcinfinitijd powerjd power sales satisfactionlexusminisales satisfactionstudysurveyThu, 29 Nov 2012 11:29:00 EST http://www.autoblog.com/feed/20390871/article-comments.xml http://www.autoblog.com/feed/2012/11/29/j-d-power-mini-lexus-again-offer-most-satisfying-sales-experi/20390871/article-detail.xml 20390871 http://www.blogcdn.com/www.autoblog.com/media/2012/11/mini-dealership_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/11/mini-dealership.jpg <![CDATA[Never mind the problems, car buyers still happier with hands-free tech]]>http://www.autoblog.com/2012/08/04/never-mind-the-problems-car-buyers-still-happier-with-hands-fre/http://www.autoblog.com/2012/08/04/never-mind-the-problems-car-buyers-still-happier-with-hands-fre/http://www.autoblog.com/2012/08/04/never-mind-the-problems-car-buyers-still-happier-with-hands-fre/#commentsFiled under: , ,

JD PowerYou've seen the opening to Annie Hall, right? Where Woody Allen tells the classic joke about two women grumbling about their dinner? The one complains that the food is terrible, while the other, agreeing, says the portions are too small. That's the automotive infotainment business in a nutshell.

JD Power spells this out in a new analysis of its 2012 APEAL survey. To put it simply, having some infotainment system is better than none, even if the technology occasionally makes you want to push your car into a deep lake.

Power says infotainment, which it calls "audio/entertainment/navigation (AEN) systems" and includes hands-free technology, had the highest average problem count in its 2012 Initial Quality Study. But those owners who had systems of this sort that included hands-free communication were some 12-percent more likely to recommend their vehicles to others. These owners were also "slightly more likely" to repurchase the same vehicle brand, according to Power.

Scroll down to watch the aforementioned clip from the 1978 Academy Award Winner for Best Picture.

Continue reading Never mind the problems, car buyers still happier with hands-free tech

Never mind the problems, car buyers still happier with hands-free tech originally appeared on Autoblog on Sat, 04 Aug 2012 08:59:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>annie hallapealapeal studyinfotainmentInitial Quality Studyiqsjd powerwoody allenSat, 04 Aug 2012 08:59:00 EST http://www.autoblog.com/feed/20292909/article-comments.xml http://www.autoblog.com/feed/2012/08/04/never-mind-the-problems-car-buyers-still-happier-with-hands-fre/20292909/article-detail.xml 20292909 http://www.blogcdn.com/www.autoblog.com/media/2012/08/jdpower-250_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/08/jdpower-250.jpg <![CDATA[Chevy earns most nods in 2012 J.D. Power APEAL study... sort of]]>http://www.autoblog.com/2012/07/25/chevy-earns-most-nods-in-2012-j-d-power-apeal-study-sort-of/http://www.autoblog.com/2012/07/25/chevy-earns-most-nods-in-2012-j-d-power-apeal-study-sort-of/http://www.autoblog.com/2012/07/25/chevy-earns-most-nods-in-2012-j-d-power-apeal-study-sort-of/#commentsFiled under: ,

2012 Chevrolet Sonic

On first glance, General Motors seems to have a lot to crow about in the latest JD Power APEAL rankings. After all, its Chevrolet brand claimed three segment awards - the most of any single brand - and Cadillac finished tied for eighth place overall in the 2012 edition of the study. But upon closer inspection, the results may not be quite so rosy for The General.

The APEAL study ranks new vehicles for how "gratifying" they are, based on owner evaluations of some 80 attributes. Yes, this is something of an automotive popularity contest. And the problem for GM is that, overall, its customers just don't like its products as much as those who buy from other carmakers.

Buick, Chevrolet and GMC all scored below the industry average in the 2012 APEAL study. Despite Cadillac's top ten ranking, the only luxury brands it managed to beat were Acura, Lincoln and Volvo, luxury bottom-feeders all. To be fair, we should note that Toyota, Honda, Hyundai and Nissan also failed to finish above the industry average, though both Ford and Chrysler did, but barely.

The Chevrolet vehicles that claimed segment awards sent something of a mixed message. While the Sonic finishing first among subcompacts has to be seen as a huge win for GM, the other segment awards went to the Volt and Avalanche, in the compact and large pickup categories, respectively. The Volt is a great car, but it isn't a volume product and the Avalanche is a dead truck walking, slated to go out of production after the 2013 model year. The only other GM vehicle to make the top three in any segment was the Cadillac Escalade in the mostly moribund Large Premium Crossover/SUV. Nary a Buick or GMC is to be found on the list in any position.

Meanwhile, down I-94 in Dearborn, Ford has six vehicles in the top three in their respective segments, including winners in Large Crossover/SUV (Expedition) and Midsize Crossover/SUV (Flex). Even Chrysler managed to snag two segment awards (Dodge Challenger and Charger) and land three other vehicles in the top three in their segments.

If we really wanted to crown an APEAL winner, that title might just go to Audi, whose A8 had the highest score of any model and also won a segment award for the A6, while placing third overall. Porsche, however, could rightly lay the best claim to the 2012 APEAL championship, considering it had the highest brand score and won two segments, for the 911 and Cayenne.

Scroll down to read the full press release.

Continue reading Chevy earns most nods in 2012 J.D. Power APEAL study... sort of

Chevy earns most nods in 2012 J.D. Power APEAL study... sort of originally appeared on Autoblog on Wed, 25 Jul 2012 13:29:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>apealaudichryslerfordgmjd powerporscheWed, 25 Jul 2012 13:29:00 EST http://www.autoblog.com/feed/20285889/article-comments.xml http://www.autoblog.com/feed/2012/07/25/chevy-earns-most-nods-in-2012-j-d-power-apeal-study-sort-of/20285889/article-detail.xml 20285889 http://www.blogcdn.com/www.autoblog.com/media/2012/07/2012-chevrolet-sonic-ltz-review-opt_thumbnail.jpeg http://www.blogcdn.com/www.autoblog.com/media/2012/07/2012-chevrolet-sonic-ltz-review-opt.jpeg <![CDATA[What's the right way to read an automotive quality report?]]>http://www.autoblog.com/2012/06/29/whats-the-right-way-to-read-an-automotive-quality-report/http://www.autoblog.com/2012/06/29/whats-the-right-way-to-read-an-automotive-quality-report/http://www.autoblog.com/2012/06/29/whats-the-right-way-to-read-an-automotive-quality-report/#commentsFiled under:

Why No One Quality Report Tells The Whole Story

Auto mechanic turning a wrench under a vehicle

Quality remains one of the most significant factors for folks buying a new car.

There's no question that fuel economy has become a critical consideration for most folks looking to buy a new car. But quality remains one of the single most significant factors in closing the deal.

Once upon a time, word of mouth was the only way to differentiate between one brand and another, an important yet oftentimes unreliable approach. Then, back in the 1970s, a one-time Ford analyst by the name of J. David Power revolutionized the industry with his first quantitative studies of vehicle quality and reliability. Today, J.D. Power and Associates is the quality field heavyweight, with all sorts of wannabes chasing for a piece of its multi-million-dollar consulting business.

Earlier this month, Power released its 26th annual Initial Quality Study, perhaps the single-most widely quoted survey of its kind, which tallies up the results of a lengthy questionnaire filled out by tens of thousands of recent vehicle buyers. To understand the significance of the IQS, consider that Ford held a separate news conference a day earlier to address the likelihood of its downward slide in the survey. Makers who did well blitzed the media with news releases trumpeting their performance.

Paul EisensteinPaul A. Eisenstein is Publisher of TheDetroitBureau.com and a 30-year veteran of the automotive beat. His editorials bring his unique perspective and deep understanding of the auto world to Autoblog readers on a regular basis.

Continue reading What's the right way to read an automotive quality report?

What's the right way to read an automotive quality report? originally appeared on Autoblog on Fri, 29 Jun 2012 16:01:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>eisensteineisenstein on autoblogInitial Quality Studyiqsj.d. powerjd powerpaul eisensteinqualitythedetroitbureau.comvdsvehicle dependability studyFri, 29 Jun 2012 16:01:00 EST http://www.autoblog.com/feed/20269019/article-comments.xml http://www.autoblog.com/feed/2012/06/29/whats-the-right-way-to-read-an-automotive-quality-report/20269019/article-detail.xml 20269019 http://www.blogcdn.com/www.autoblog.com/media/2012/06/auto-mechanic_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/06/auto-mechanic.jpg <![CDATA[J.D. Power Initial Quality Study highlights infotainment woes, puts Lexus on top]]>http://www.autoblog.com/2012/06/20/j-d-power-initial-quality-study-highlights-infotainment-woes-p/http://www.autoblog.com/2012/06/20/j-d-power-initial-quality-study-highlights-infotainment-woes-p/http://www.autoblog.com/2012/06/20/j-d-power-initial-quality-study-highlights-infotainment-woes-p/#commentsFiled under: , ,

J.D. Power Initial Quality Study 2012

Despite an overall increase in overall quality of five percent, automakers are continuing to struggle with in-car technologies, says J.D. Power in its annual Initial Quality Study. Owners reports of problems with factory-installed hands-free communication devices has increased 137 percent since 2009, when such infotainment solutions were offered mostly in high-end models only.

But first, some good statistics: 26 out of 34 brands represented in the study posted improvements this year over their 2011 scores, with 65 percent of the 185 individual models boasting higher scores than last year. Even brand-new nameplates are performing well in 2012 - 11 all-new or redesigned models scored better than average, equaling a 12-percent improvement from 2011.

Coming in first place for 2012 is Lexus, the second year in a row Toyota's luxury brand has taken top honors. Second place is shared by Jaguar and Porsche, with the former leaping an impressive 18 positions over its 2011 score. Fourth and fifth are grabbed by Cadillac and Honda, respectively. Fourteen different brands earned accolades for individual models, "A positive indication of how widespread high quality is among automakers," says David Sargent, vice president of global automotive at J.D. Power and Associates.

Ford, which was hit hard in 2011 due to problems with its MyFord Touch and MyLincoln Touch systems, came in at a lowly 28 out of 35. Bennie Fowler, Ford's group vice president of global quality, had said the automaker expected to "be about the same or slightly better" than last year's 23rd. Not quite... but it could be worse: Last place is shared by Fiat and Smart.

Continuing with the frequently heard technology gripes, Sargent says, "Automakers and suppliers are working hard to ... make the driving experience safer, more convenient and more entertaining. However, the most innovative technology in the world will quickly create dissatisfaction if owners can't get it to work."

We would add, though, that this study polls users after just 90 days with a new car. We wonder if the scores might improve once owners get more familiar with their in-car technology. In any case, feel free to peruse the press blast below, which includes graphs comparing each individual automaker.

Continue reading J.D. Power Initial Quality Study highlights infotainment woes, puts Lexus on top

J.D. Power Initial Quality Study highlights infotainment woes, puts Lexus on top originally appeared on Autoblog on Wed, 20 Jun 2012 14:27:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>fordInitial Quality Studyiqsj.d. powerJ.D. Power and Associatesj.d. power initial qualityjd powerlexusWed, 20 Jun 2012 14:27:00 EST http://www.autoblog.com/feed/20262684/article-comments.xml http://www.autoblog.com/feed/2012/06/20/j-d-power-initial-quality-study-highlights-infotainment-woes-p/20262684/article-detail.xml 20262684 http://www.blogcdn.com/www.autoblog.com/media/2012/06/jd-power-iqs-2012_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/06/jd-power-iqs-2012.jpg <![CDATA[Who, exactly, is J.D. Power?]]>http://www.autoblog.com/2012/04/06/who-exactly-is-j-d-power/http://www.autoblog.com/2012/04/06/who-exactly-is-j-d-power/http://www.autoblog.com/2012/04/06/who-exactly-is-j-d-power/#commentsFiled under: ,

James David Power III - headshot J.D. Power has become a household name thanks to the organization's yearly awards based on in-depth consumer surveys about all manner of goods and services. In the automotive industry, manufacturers constantly struggle to best each other for top honors, and that struggle has helped push the industry toward ever-better quality. But as Ward's Auto points out, few people know the man behind the name.

James David Power III began licensing manufacturers to use his award in advertisements in 1986, two years after Subaru dropped the J.D. Power name in a Super Bowl ad.

In 2005, Power sold J.D. Power and Associates to publishing giant McGraw-Hill, but stayed on with the company until 2009. Even after his departure, Ward's Auto says Power is proud of the empire he helped build. While outlets like Consumer Reports have gained a substantial following, the organization only polls its own subscribers, while J.D. Power takes its data from a larger cross section of consumers.

Using a separate operation to keep conflicts of interest at bay, companies must pay a fee to be able to use the J.D. Power name in their ads. Yet J.D. Power is not without controversy - auto companies pay substantial fees for access to its various quality metrics and counsel, leading critics to suggest there's a conflict of interest in having a quality auditor paid by the very companies it monitors. In addition, critics note that the company's much ballyhooed Initial Quality Study isn't purely a study of manufacturing defects, but rather an arcane formula that mixes actual owner problems with design flaws (think: cupholders that can't hold a Venti Frappucino from Starbucks). As most consumers are likely to equate the idea of quality with a product free of problems, the thought is that this is somewhat misleading methodology.

Either way, there's no doubting J.D. Power's impact on the auto biz - both the company and the man who bears its name. To learn more about him, check out the in-depth Ward's Auto article at the link below.

Who, exactly, is J.D. Power? originally appeared on Autoblog on Fri, 06 Apr 2012 08:31:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>initial quality surveyiqsj.d. powerj.d. power iqsjames daniel powers iiijd powermcgraw hillFri, 06 Apr 2012 08:31:00 EST http://www.autoblog.com/feed/20202704/article-comments.xml http://www.autoblog.com/feed/2012/04/06/who-exactly-is-j-d-power/20202704/article-detail.xml 20202704 http://www.blogcdn.com/www.autoblog.com/media/2012/04/james-david-power-iii-headshot_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/04/james-david-power-iii-headshot.jpg <![CDATA[Lexus, Mini take home dealer satisfaction laurels in latest J.D. Power survey]]>http://www.autoblog.com/2012/03/14/lexus-mini-take-home-dealer-satisfaction-laurels-in-latest-j-d/http://www.autoblog.com/2012/03/14/lexus-mini-take-home-dealer-satisfaction-laurels-in-latest-j-d/http://www.autoblog.com/2012/03/14/lexus-mini-take-home-dealer-satisfaction-laurels-in-latest-j-d/#commentsFiled under: , , , , , , , ,

2013 Lexus GS

When it comes to handing out awards, nobody works harder than J.D. Power. With surveys concocted to measure dependability, brand reputation, customer retention, quality, and whatever else the company can dream up, we sometimes wonder whether the company's plaudits aren't becoming a little like "participant" medals awarded at the end of kids' sports seasons.

This latest J.D. Power survey, the 2012 Customer Service Index, measures service satisfaction at dealerships. The most interesting find is that overall satisfaction at dealers is nearly four percent greater than at independent repair facilities. Visits to dealers among owners of vehicles less than three years old are up as well.

Of course, the numbers that people will be most interested in relate to how each brand fared in the survey. J.D. Power ranks each marque on a 1,000-point scale, "based on dealer service performance during the first three years of new-vehicle ownership, which typically represents the majority of the vehicle warranty period. Five measures are examined to determine overall customer satisfaction with dealer service (listed in order of importance): service quality; service initiation; service advisor; service facility; and vehicle pick-up."

The brands are broken into either luxury or mainstream categories, and the top performers in each list are clustered fairly close together. Lexus scored 861 points, followed by Cadillac (852) and Jaguar (849) on the luxury side. The mass market competitors finished even closer, with Mini leading at 809 points, followed closely by three General Motors brands: Buick (805), GMC (803) and Chevrolet (801).

See below for the full press release.

Continue reading Lexus, Mini take home dealer satisfaction laurels in latest J.D. Power survey

Lexus, Mini take home dealer satisfaction laurels in latest J.D. Power survey originally appeared on Autoblog on Wed, 14 Mar 2012 14:59:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>buickcadillacchevroletcsicustomer servicecustomer service indexdealer satisfactiondealersgmcj.d. powerjaguarjd powerlexusminiWed, 14 Mar 2012 14:59:00 EST http://www.autoblog.com/feed/20193258/article-comments.xml http://www.autoblog.com/feed/2012/03/14/lexus-mini-take-home-dealer-satisfaction-laurels-in-latest-j-d/20193258/article-detail.xml 20193258 http://www.blogcdn.com/www.autoblog.com/media/2012/03/2013-lexus-gs-opt_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/03/2013-lexus-gs-opt.jpg <![CDATA[J.D. Power reports vehicle dependability has substantially improved]]>http://www.autoblog.com/2012/02/16/jd-power-reports-vehicle-dependability-has-substantially-improve/http://www.autoblog.com/2012/02/16/jd-power-reports-vehicle-dependability-has-substantially-improve/http://www.autoblog.com/2012/02/16/jd-power-reports-vehicle-dependability-has-substantially-improve/#commentsFiled under: , , , , , , , , , ,

2010 Lexus LS460 Sport

Remember the days of planned obsolescence? They're over. The latest J.D. Power Vehicle Dependability Study shows a 13-percent improvement in new car dependability over the first three years of ownership. The latest sample of 2009 model year vehicles shows the lowest rate of problems since the study's inception in 1990.

The big winner was the Lexus LS, which had the fewest reported problems in the study. Lexus was the highest rated brand as well, followed by Porsche, Cadillac, Toyota and Scion. J.D. Power says 25 of 32 automotive brands showed improved dependability, with six declining and one remaining the same.

While J.D. Power was pleased to see automakers producing high quality cars despite the economic disaster unfolding around them three years ago, it did note that some brands are still not getting credit for building reliable vehicles. "During the past four years, models from Buick, Cadillac, Ford, Hyundai and Lincoln have achieved consistently strong levels of dependability," the company's release stated, "but still have relatively high proportions of new-vehicle buyers expressing reliability concerns."

To read the full press release, click past the jump.

Continue reading J.D. Power reports vehicle dependability has substantially improved

J.D. Power reports vehicle dependability has substantially improved originally appeared on Autoblog on Thu, 16 Feb 2012 14:31:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>cadillacj.d. powerj.d. power vehicle dependability studyjd powerJD Power Vehicle Dependability Studylexusporschequalitysciontoyotavehicle dependabilityvehicle dependability studyThu, 16 Feb 2012 14:31:00 EST http://www.autoblog.com/feed/20172680/article-comments.xml http://www.autoblog.com/feed/2012/02/16/jd-power-reports-vehicle-dependability-has-substantially-improve/20172680/article-detail.xml 20172680 http://www.blogcdn.com/www.autoblog.com/media/2012/02/2010-lexus-ls460-sport-opt_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/02/2010-lexus-ls460-sport-opt.jpg <![CDATA[J.D. Power: More car buyers base purchases on brand reputation than ratings and reviews]]>http://www.autoblog.com/2012/01/27/j-d-power-more-car-buyers-base-purchases-on-brand-reputation-t/http://www.autoblog.com/2012/01/27/j-d-power-more-car-buyers-base-purchases-on-brand-reputation-t/http://www.autoblog.com/2012/01/27/j-d-power-more-car-buyers-base-purchases-on-brand-reputation-t/#commentsFiled under: ,

Yugo

Reputation is everything, according to a new survey by J.D. Power and Associates. The 2012 Avoider Study found that 43 percent of buyers who steer clear of a particular model due to quality concerns do so merely because of common knowledge. Ratings and reviews - our stock in trade - were cited by 38 percent, while previous ownership of a model caused scorn in only 14 percent of respondents.

"The fact that so many new-vehicle buyers may be basing their opinions about quality and reliability on pre-conceived [sic] notions, rather than concrete information or data, demonstrates how important it is for automakers to promote the quality and reliability of their models," said Jon Osborn, research director at J.D. Power and Associates, in what reads like a nakedly self-serving press release.

Other interesting data from the survey included an all-time high for xenophobia, with respondents who avoided import models because of their origin rising to 14 percent, the highest in the nine years of the study. Buyers avoiding domestics for the same reason dropped to six percent, the lowest in the study's history.

The most influential reason for purchasing a specific model in 2012 was fuel economy, trumping reliability, "the deal," and exterior styling, which were tops in 2010.

To read the entire press release, click past the jump.

Continue reading J.D. Power: More car buyers base purchases on brand reputation than ratings and reviews

J.D. Power: More car buyers base purchases on brand reputation than ratings and reviews originally appeared on Autoblog on Fri, 27 Jan 2012 09:29:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>2012 avoider studyavoider studyj.d. powerj.d. power and associatesjd powerqualityquality reputationreputationFri, 27 Jan 2012 09:29:00 EST http://www.autoblog.com/feed/20157884/article-comments.xml http://www.autoblog.com/feed/2012/01/27/j-d-power-more-car-buyers-base-purchases-on-brand-reputation-t/20157884/article-detail.xml 20157884 http://www.blogcdn.com/www.autoblog.com/media/2012/01/yugo-opt_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/01/yugo-opt.jpg <![CDATA[Hyundai tops J.D. Power's Customer Retention Study]]>http://www.autoblog.com/2012/01/15/hyundai-tops-j-d-powers-customer-retention-study/http://www.autoblog.com/2012/01/15/hyundai-tops-j-d-powers-customer-retention-study/http://www.autoblog.com/2012/01/15/hyundai-tops-j-d-powers-customer-retention-study/#commentsFiled under: , , , ,

Hyundai Emblem

J.D. Power and Associates has released its annual Customer Retention Study, and Hyundai ranks the highest among brands in retaining buyers. Hyundai's retention rate is up four percentage points to 64 percent in 2012, thanks largely to the Elantra and Sonata models. J.D. Power says that much of the manufacturer's retention rate can be traced to its growing vehicle offerings and positively changing perceptions about Hyundai quality and market appeal.

Ford and Honda tied for second place with a rate of 60 percent. The report notes that Jeep enjoyed the largest improvement over the previous year with a jump of 17 percentage points to 51 percent in 2012.

The study also evaluated which buyers were more likely to return to an automaker for their next purchase, and the data revealed women and younger buyers had a higher brand retention rate than older consumers and males. Honda, Hyundai, Kia and Mercedes-Benz were all found to be particularly adept at keeping their female customers, while Ford, Kia, Lexus and Mercedes-Benz did a better job of holding onto buyers from Gen X and Y. Hit the jump for the full results of the 2012 Customer Retention Study.

Continue reading Hyundai tops J.D. Power's Customer Retention Study

Hyundai tops J.D. Power's Customer Retention Study originally appeared on Autoblog on Sun, 15 Jan 2012 14:32:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>customer retention studyelantrafordhondahyundaijd powerjd power and associatesjd power and associates customer retention studysonataSun, 15 Jan 2012 14:32:00 EST http://www.autoblog.com/feed/20148407/article-comments.xml http://www.autoblog.com/feed/2012/01/15/hyundai-tops-j-d-powers-customer-retention-study/20148407/article-detail.xml 20148407 http://www.blogcdn.com/www.autoblog.com/media/2012/01/hyundai-emblem-628_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2012/01/hyundai-emblem-628.jpg <![CDATA[<i>Car and Driver</i> calls out J.D. Power IQS]]>http://www.autoblog.com/2011/12/05/car-and-driver-calls-out-j-d-power-iqs/http://www.autoblog.com/2011/12/05/car-and-driver-calls-out-j-d-power-iqs/http://www.autoblog.com/2011/12/05/car-and-driver-calls-out-j-d-power-iqs/#commentsFiled under: , , ,

2012 Ford Explorer

Ford has taken it on the chin from J.D. Power since the carmaker rolled out its new MyFord Touch system in the 2011 Explorer. Ford's ranking in the influential Initial Quality Survey dropped from fifth last year all the way down to 23rd, in large measure because of customer dissatisfaction with the new technology and its voice recognition interface, but also because of refinement complaints about the PowerShift dual-clutch transmission in the Fiesta. But unlike, say, the Houston Cougars, who plummeted in the Bowl Championship Series rankings after getting blown out in the Conference USA title game this weekend, Ford can make a pretty good case that it's getting jobbed.

The traditional definition of quality when it comes to new cars and trucks has been based on those vehicles being free of defects. But in the last few years, the tide has been turning, in large measure because J.D. Power is increasingly weighing customer complaints related to design and, in particular, new electronic technology. Car and Driver paints the complaints that have dogged Ford among the latter, suggesting that these are less valid quality metrics than something like a poorly assembled door panel.

The venerable buff book doesn't stop at defending Ford, however, cautioning against what it sees as a trend "toward the lowest-common-denominator solutions to reduce design 'problems.'" Citing examples like BMW moving its cruise control from a separate stalk to buttons on the steering wheel to appease whining customers and Porsche getting dinged on IQS for using brake pads that generate too much dust, C/D doesn't say it outright, but certainly implies that J.D. Power is no longer pushing automakers in the right direction.

Car and Driver calls out J.D. Power IQS originally appeared on Autoblog on Mon, 05 Dec 2011 13:31:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>apealapeal studycar and driverexplorerfiestafordinitial quality studyiqsj.d. powerjd powermyford touchmylincoln touchpowershiftqualityMon, 05 Dec 2011 13:31:00 EST http://www.autoblog.com/feed/20120747/article-comments.xml http://www.autoblog.com/feed/2011/12/05/car-and-driver-calls-out-j-d-power-iqs/20120747/article-detail.xml 20120747 http://www.blogcdn.com/www.autoblog.com/media/2011/12/2012-ford-explorer-ecoboost-fd-opt_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2011/12/2012-ford-explorer-ecoboost-fd-opt.jpg <![CDATA[Surprise! J.D. Power reports consumers frustrated with navigation systems]]>http://www.autoblog.com/2011/11/22/automakers-suck-at-ui/http://www.autoblog.com/2011/11/22/automakers-suck-at-ui/http://www.autoblog.com/2011/11/22/automakers-suck-at-ui/#commentsFiled under: ,



For those of us testing dozens of in-car navigation and infotainment systems each year, J.D. Power's 2011 U.S. Navigation Usage and Satisfaction Study comes as no surprise.

According to owners surveyed in the study, simplicity and ease-of-use are lacking in the majority of systems on the market, with "Address/street/city not found" topping the list, followed by difficulty inputting a destination, poor routing, ineffectual voice controls, a lack of street names and missing points of interest. Not to mention the most obvious issue: the inability to find the proper function in the menu system.

Additionally, with a growing number of automakers combining climate controls into the touchscreen, these systems are adding another layer of complexity with few tangible benefits.

Interestingly though, the Garmin-supplied system fitted to the Dodge Charger and Chrysler 300 - placing first and third, respectively, in consumer satisfaction - do combine many of the vehicle's climate control functions in a separate menu on the screen. So the issue isn't about incorporation, it's about execution.

Lining the bottom of the pack were a few Mercedes-Benz models (no surprise considering how long in the tooth COMAND is), the Jaguar XJ, Volvo XC90, Lincoln MKX and Toyota RAV4. And while the Clarion-equipped system (in the process of being phased out) in the Ford Flex, Fusion and Lincoln MKS all made it into the top 10, the TeleNav versions of the Ford Explorer and Edge - yes, the MyFord Touch equipped models - landed near the bottom. However, many of those issues should be rectified with the 2013 update, which includes faster response, better voice recognition and a mild UI overhaul. Hit the jump for the details and the complete rankings list.

Continue reading Surprise! J.D. Power reports consumers frustrated with navigation systems

Surprise! J.D. Power reports consumers frustrated with navigation systems originally appeared on Autoblog on Tue, 22 Nov 2011 17:30:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>gpsinfotainmentj.d. powerjd powernavigationsat navsatellite navigationtechnologyTue, 22 Nov 2011 17:30:00 EST http://www.autoblog.com/feed/20112672/article-comments.xml http://www.autoblog.com/feed/2011/11/22/automakers-suck-at-ui/20112672/article-detail.xml 20112672 http://www.blogcdn.com/www.autoblog.com/media/2011/11/jaguar-xj48-628_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2011/11/jaguar-xj48-628.jpg <![CDATA[Nissan rushes to grapple with poor quality survey scores]]>http://www.autoblog.com/2011/10/10/nissan-rushes-to-grapple-with-poor-quality-survey-scores/http://www.autoblog.com/2011/10/10/nissan-rushes-to-grapple-with-poor-quality-survey-scores/http://www.autoblog.com/2011/10/10/nissan-rushes-to-grapple-with-poor-quality-survey-scores/#commentsFiled under: , , ,

Nissan Juke plant

While Nissan has never enjoyed the same stellar reputation for quality as its Japanese compatriots at Toyota and Honda, it has lately found itself in danger of acquiring the opposite rep. Nissan's performance on influential J.D. Power quality and dependability studies has been below average lately, as many of its rivals have improved. Nissan will be launching a new quality plan in November, but Automotive News has the scoop today.

The most immediate change in Nissan's quality approach is a shoot-the-messenger measure requiring dealers to present car buyers with a two-page quick-reference guide that's part of 2012 owner manuals. The manual insert will seek to address some of the common threads that have cropped up in J.D. Power survey results. Nissan will also be addressing some of the most frequent customer complaints, like poor shift quality from its new seven-speed automatic transmissions used in Infiniti products. Nissan tells AN that it is already upgrading the software in the transmissions.

While that's a start, Nissan has a long way to go to hit its stated goal of having both Nissan and Infiniti brands in J.D. Power's top three in their respective categories by 2016. Nissan ranked just 24th in the Initial Quality Survey released in June, and managed only 25th in the Vehicle Dependability Survey, according to AN.

Other issues that have bothered Nissan customers include difficulties with HVAC controls, confusing rear wiper controls, and using hands-free phone systems. Kazumasa Katoh, Senior Vice President of Global Quality, said that these kinds of customer complaints are the result of Nissan customers' embrace of new technology, which can be complicated.

We've heard this line rather often, ever since Mercedes-Benz saw its J.D. Power scores plummet almost a decade ago. Yet automakers seem to continue to struggle in designing in-car systems that are simple and intuitive. Earlier this year, Ford's MyFord Touch system led Consumer Reports to pull its coveted Recommended rating from the 2011 Ford Edge and Lincoln MKX.

Nissan rushes to grapple with poor quality survey scores originally appeared on Autoblog on Mon, 10 Oct 2011 16:01:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>infinitiinfiniti qualityj.d. powerjd powernissannissan qualityqualityMon, 10 Oct 2011 16:01:00 EST http://www.autoblog.com/feed/20077832/article-comments.xml http://www.autoblog.com/feed/2011/10/10/nissan-rushes-to-grapple-with-poor-quality-survey-scores/20077832/article-detail.xml 20077832 http://www.blogcdn.com/www.autoblog.com/media/2011/10/nissan-juke-assembly_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2011/10/nissan-juke-assembly.jpg <![CDATA[Volvo spot hopes to embarass German automakers on their own turf]]>http://www.autoblog.com/2011/09/22/volvo-spot-hopes-to-embarass-german-automakers-on-their-own-turf/http://www.autoblog.com/2011/09/22/volvo-spot-hopes-to-embarass-german-automakers-on-their-own-turf/http://www.autoblog.com/2011/09/22/volvo-spot-hopes-to-embarass-german-automakers-on-their-own-turf/#commentsFiled under: , , ,

Volvo thanks Germany

Volvo would like to take a moment to give a shout out to German drivers and German automakers. It seems the Swedish brand is a hit in Germany, earning the top raking for customer satisfaction from JD Power, and so Volvo would like to thank the home-grown manufacturers for allowing an outsider to excel.

The Swedish automaker apparently has a strong sense of humor and has release a video that takes a harmless shot at the competition. It's a simple, subtle clip but it does a very good job at expressing its point. Click past the jump to watch the video.

Continue reading Volvo spot hopes to embarass German automakers on their own turf

Volvo spot hopes to embarass German automakers on their own turf originally appeared on Autoblog on Thu, 22 Sep 2011 09:59:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>jd powerjd power germanyvideovolvovolvo germanyvolvo thanks germanyvolvo videoThu, 22 Sep 2011 09:59:00 EST http://www.autoblog.com/feed/20048789/article-comments.xml http://www.autoblog.com/feed/2011/09/22/volvo-spot-hopes-to-embarass-german-automakers-on-their-own-turf/20048789/article-detail.xml 20048789 http://www.blogcdn.com/www.autoblog.com/media/2011/09/volvo-thanks-germany_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2011/09/volvo-thanks-germany.jpg <![CDATA[2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford]]>http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#commentsFiled under: , , , ,

J.D. Power IQS study graph

The calendar has kicked over to summer, and that means J.D. Power has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has changed for 2011, as J.D. Power notes the first quality decline in four years, though it notes that carryover models performed better than ever - it's the new models that are drawing complaints. It's not all bad news, though, as a few automakers have managed to stand out from the competition:

According to the study, which tracks buyer satisfaction after 90 days of ownership, Honda is a notable leader in quality, and its lineup shares seven awards for specific models. The Accord, Accord Crosstour, Civic, Element, Fit, Insight and Ridgeline all receive recognition from J.D. Power. Lexus isn't too far behind Honda, with four models getting the 2011 IQS thumbs up. Lexus also leads automakers in across-the-line quality, with Honda, Acura, Mercedes-Benz and Mazda chugging along right behind. Toyota showed strong signs of a comeback, motoring all the way from 21st place in 2010 back up to 7th place. Another item of note, is that Land Rover made a major leap in quality, and has reduced quality issues by 47 problem per every 100 vehicles.

According to JDP, the leading reasons noted for a drop in quality includes growing consumer dissatisfaction with engine/transmission issues and audio/navigation matters. Chief among those who were dinged by both factors is Ford, which drew black marks for its complex MyFordTouch/Sync technologies, along with its PowerShift dual clutch transmission behavior. The technology updates saw Ford plummet from 5th place overall (first among non-premium marques) to 23rd place out of 32 brands.

Read the full report by clicking past the jump.

Continue reading 2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford

2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford originally appeared on Autoblog on Fri, 24 Jun 2011 10:04:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>fordford qualityhondahonda qualityinitial quality studyiqsj.d. powerj.d. power initial quality reportjd powerjd power iqsjdplexustoyota qualityFri, 24 Jun 2011 10:04:00 EST http://www.autoblog.com/feed/19975680/article-comments.xml http://www.autoblog.com/feed/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/19975680/article-detail.xml 19975680 http://www.blogcdn.com/www.autoblog.com/media/2011/06/jdp-iqs-2007-2011_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2011/06/jdp-iqs-2007-2011.jpg <![CDATA[Autoblog Podcast #222: Chevy Colorado, Porsche 918, Tata Nano for U.S. and J.D. Power Reliability]]>http://www.autoblog.com/2011/03/22/autoblog-podcast-222-chevy-colorado-porsche-918-tata-nano-fo/http://www.autoblog.com/2011/03/22/autoblog-podcast-222-chevy-colorado-porsche-918-tata-nano-fo/http://www.autoblog.com/2011/03/22/autoblog-podcast-222-chevy-colorado-porsche-918-tata-nano-fo/#commentsFiled under: , , , ,

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Click above for the Autoblog Podcast in iTunes, RSS or listen now!

Autoblog Podcast #222 is ready to go, and the crew this week is Chris Shunk, Zach Bowman and Dan Roth. Joining this trio is Dave Sullivan of AutoPacific, and topics range from the next-generation Chevrolet Colorado, to the Porsche 918 Spyder, the possibility of the Tata Nano in the States and J.D. Power Reliability results. Your feedback in our Q&A module winds us up, and we've embedded that in the post below, as well. Thanks for listening, we'll see you next week!

Autoblog Podcast #222: Chevrolet Colorado concept, Porsche 918 Spyder, Tata Nano in the U.S. and JD Power Reliability

In the Autoblog Garage:


Hosts: Dan Roth, Chris Shunk, Zach Bowman
  • Guest: Dave Sullivan
Runtime: 01:28:10



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Autoblog Podcast #222: Chevy Colorado, Porsche 918, Tata Nano for U.S. and J.D. Power Reliability originally appeared on Autoblog on Tue, 22 Mar 2011 17:15:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>autoblog podcastautopacificchevrolet colorado conceptfeaturedj.d. powerjd powerporsche 918 spyderscott burgess resignstata nanoTue, 22 Mar 2011 17:15:00 ESTAutoblog Podcast #222Autoblog01:28:10 http://www.autoblog.com/feed/19888322/article-comments.xml http://www.autoblog.com/feed/2011/03/22/autoblog-podcast-222-chevy-colorado-porsche-918-tata-nano-fo/19888322/article-detail.xml 19888322 http://www.blogcdn.com/www.autoblog.com/media/2009/12/autoblog-podcast-3_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2009/12/autoblog-podcast-3.jpg <![CDATA[Submit your questions for Autoblog Podcast #222]]>http://www.autoblog.com/2011/03/21/submit-your-questions-for-autoblog-podcast-222/http://www.autoblog.com/2011/03/21/submit-your-questions-for-autoblog-podcast-222/http://www.autoblog.com/2011/03/21/submit-your-questions-for-autoblog-podcast-222/#commentsFiled under: , , , , ,

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We record Episode #222 of the Autoblog Podcast tonight, so check out our discussion topics below. You can use the forum below to drop us your own feedback and questions, or vote on your fellow readers' submissions to help determine what else we discuss this evening. You can subscribe to the Autoblog Podcast in iTunes if you haven't already to hear your question answered.

Discussion Topics for Autoblog Podcast Episode #222


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Submit your questions for Autoblog Podcast #222 originally appeared on Autoblog on Mon, 21 Mar 2011 17:43:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>autoblog topicsjd powerpodcast topicsporsche 918 spyderscott burgesstata nanoMon, 21 Mar 2011 17:43:00 EST http://www.autoblog.com/feed/19885723/article-comments.xml http://www.autoblog.com/feed/2011/03/21/submit-your-questions-for-autoblog-podcast-222/19885723/article-detail.xml 19885723 http://www.blogcdn.com/www.autoblog.com/media/2010/06/autoblog-podcast-3-1275933205_thumbnail.jpg http://www.blogcdn.com/www.autoblog.com/media/2010/06/autoblog-podcast-3-1275933205.jpg -1 2