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    Study: J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead
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    Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study. This means that the models in the 2013 ...

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    Ford, Honda lead latest J.D. Power owner loyalty survey
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    Customer loyalty is incredibly important to automakers and something earned by providing both good products and service. J.D. Power has just put out its 2010 Customer Retention Study to show how well each automaker is doing at keeping existing car buyers coming back for more. Leading the way are ...

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    Autoblog Podcast #183 - Odyssey, IQS, UAW, CR-Z, CTS Coupe and Grand Cherokee
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    Click above for the Autoblog Podcast in iTunes, RSS or listen now!
    This week's podcast team is Sam Abuelsamid, Alex Nunez and Dan Roth. We dive right in after a quick garage overview and take on the 2011 Honda Odyssey, JD Power's Initial Quality Study results, action suggested by the new United ...

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    J.D. Power ranks Mercedes-Benz #1 for customer retention
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    That's customer retention, not retentive customers, though Mercedes-Benz could be said to enjoy both. J.D. Power and Associates has been indexing customer retention for seven years, and Mercedes-Benz tops the list in 2009. Power measures how many vehicle buyers are replacing an older model from ...

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    J.D. Power lowers U.S. sales forecast... again
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    J.D. Power and Associates have lowered their U.S. sales light-vehicle forecast for 2008 to just 14.2 million units. This is the third time the global information services company have updated their numbers. In March, they announced that sales would not hit their initial 15.7 million estimate, ...

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