j.d.powerandassociates

Porsche once again grabs the top spot (for the sixth time in a row) in the J.D. Power and Associates 2010 Automotive Performance, Execution, and Layout (APEAL) Study. This year's study asked 76,000 owners 90 days after ...

Lexus and Hummer took top honors in their respective categories in the J.D. Power and Associates 2010 Consumer Service Index (CSI) Study. Released this time each year, the CSI rankings (based on a 1,000-point scale) measure satisfaction among ...

After gathering real-time transaction data from 8,900 automotive franchisees across the U.S., J.D. Power and Associates predicts new-vehicle retail sales will have declined for January 2010 compared to one year ago. January's new-vehicle sales are expected to come in at 500,900 units, which ...

Porsche grabs the top spot for the fifth year in a row in the J.D. Power and Associates 2009 Automotive Performance, Execution, and Layout (APEAL) Study. For this year's study, the team at JDPA gathered information from ...

J.D. Power and Associates has released its 2009 Initial Quality Study (IQS) and Lexus has taken the top spot away from Porsche, the initial quality leader for the past three years. The annual J.D. Power study ...

J.D. Power & Associates has long been known as the firm that can sway the fortunes of automakers with its many surveys on quality, dependability and customer satisfaction. All of the firm's work to date has focused on a buyer's experience after he or she purchases a new vehicle... until now. ...

Honda has taken the top spot away from Toyota in the latest "Customer Retention Study" from J.D. Power and Associates. The global marketing information firm surveyed 147,238 buyers/lessees to determine how likely ...

The results are in from J.D. Power and Associates' latest annual Sales Satisfaction Index Study, and Jaguar has leapt back up to the top position that it occupied for three of the four past years before dropping last year to third. The study surveyed some 36,000 buyers and leasers of new cars on ...

J.D. Power and Associates, the influential industry tracking firm, warned that the global auto market may "outright collapse" due to the lack of available credit and the general global economic conditions in 2009. According to the company, credit market restructuring, fewer leasing options, and ...