j.d. power


J.D. Power releases sat-nav study findings, crowns Ford tops

Not only does Ford rank number one on J.D. Power and Associate's 2009 navigation system survey, it ranks number two as well. The top ranking system, according to Power's study, is the one found in the Lincoln MKS, followed by a nearly identical system (if not 100% identical) in the Ford Flex. And get this, Ford took down five of the top ten spots with the F-150 coming in fourth and the Escape and Edge taking seventh and eighth place, respectively. To anyone that's driven a modern Sync-equipped Ford with navigation, these survey results ... Read more →

Hyundai Genesis wins inaugural J.D. Power Vehicle Launch Index study Chris Paukert

The metric-meisters over at J.D. Power and Associates have announced that they have added yet another automotive study to their arsenal. This time out, JDP has launched its inaugural Vehicle ...

Hyundai trumps BMW and Jaguar in J.D. Power 2009 APEAL study Michael Harley

Porsche grabs the top spot for the fifth year in a row in the J.D. Power and Associates 2009 Automotive Performance, Execution, and Layout (APEAL) Study. For this year's study, the team at ...

Does brake dust affect a car's quality? J.D. Power thinks so (w/POLL) Chris Shunk

When wheels are covered with brake dust, the entire car looks dirty and in many cases, a basic wash will do little to rectify the problem. Most associate brake dust as a mere nuisance, but others ...

Lexus leads, Hyundai improves, while Infiniti drops in J.D. Power 2009 Initial Quality Study Michael Harley

J.D. Power and Associates has released its 2009 Initial Quality Study (IQS) and Lexus has taken the top spot away from Porsche, the initial quality leader for the past three years. The annual ...

J.D. Power study shows people interested in new car tech, but not if they have to pay for it 6 months ago on Autoblog

Smaller, cheaper electronics have been a boon for the auto industry, as car technology has boomed over the past few years. J.D. Power has been studying the tech trend, surveying over 19,000 potential car buyers to gauge interest in new tech like nav systems and infotainment systems. The powerful ...

Chicago 2009: The blogosphere has been engaged [w/VIDEO] 10 months ago on Autoblog

It's not often that we report on ourselves, but our own illustrious editor-in-chief, John Neff (third from the left in the snazzy corduroy sport jacket his grandma got him last Christmas), participated in a symposium titled "Engaging the Blogosphere" at this year's Chicago Auto Show. It was a look ...

Honda tops J.D. Power website usability survey for second straight year 10 months ago on Autoblog

More and more people are shopping online for their new car or truck, making automaker's websites an increasingly important part of the automotive buying experience. Honda seems to get that, as evidenced by its recent win in a new J.D. Power usability survey. The Power study measures website ...

JD Power: Honda leads industry in customer retention 1 year ago on Autoblog

Honda has taken the top spot away from Toyota in the latest "Customer Retention Study" from J.D. Power and Associates. The global marketing information firm surveyed 147,238 buyers/lessees to determine how likely they were to replace their previously new vehicle with another from the same ...

J.D. Power warns global auto market may "outright collapse" in 2009 1 year ago on Autoblog

J.D. Power and Associates, the influential industry tracking firm, warned that the global auto market may "outright collapse" due to the lack of available credit and the general global economic conditions in 2009. According to the company, credit market restructuring, fewer leasing options, and ...

Lexus leads J.D. Power dependability for 14th straight year 1 year ago on Autoblog

Click above for results 2008 J.D. Power Dependability Study J.D. Power and Associates has just released its 2008 Vehicle Dependability Study that attempts to measure vehicle quality throughout the first three years of owning a vehicle, and for the 14th year in a row Lexus leads all manufacturers ...

J.D. Power lowers U.S. sales forecast... again 1 year ago on Autoblog

J.D. Power and Associates have lowered their U.S. sales light-vehicle forecast for 2008 to just 14.2 million units. This is the third time the global information services company have updated their numbers. In March, they announced that sales would not hit their initial 15.7 million estimate, ...

J.D. Power and Associates predict even lower U.S. vehicle sales 1 year ago on Autoblog

We really didn't expect good news... J.D. Power and Associates, the global information services company who seem to have highly regarded insight within the industry, is predicting auto sales this year to hit short of their original estimates. According to the firm, declining consumer confidence, ...

American automakers top JD Power's website rankings 1 year ago on Autoblog

J.D. Power & Associates, the biggest name in rating everything related to buying and owning cars, has released its rankings of automaker websites. The ratings, which J.D. Power releases twice a year, takes into account the feedback of more than 11,000 online new car shoppers over the course of ...

Buick ties Lexus for top spot in JD Power 2007 Vehicle Dependability Study 2 years ago on Autoblog

You would expect Lexus to be No. 1 in vehicle dependability, just like it has been in J.D. Power's Vehicle Dependability Study for the past 11 years. It is No. 1 again for 2007, but for the first time, Lexus has tied with another automaker for the top spot, and you'll never guess who it is – ...

New car buyers: diesels, yes, hybrids, hmm... 2 years ago on Autoblog

T The J.D. Power and Associates Alternative Powertrain Study has found that hybrid consideration among new car buyers is slipping, albeit only slightly. At the same time, the willingness to consider a clean diesel is growing. Overall, 7% fewer buyers are adding a hybrid to their list of potentials, ...

Ford dominates J.D. Power and Associates 2007 Initial Quality Study 2 years ago on Autoblog

Hot on the heels of the 2007 Strategic Vision Total Quality Awards, J.D. Power and Associates has released its 2007 Initial Quality Study. You'll no doubt be hearing about how well Ford has done in this year's IQS, as J.D. Power reports the Blue Oval has garnered five top model segment awards, more ...

J.D. Power reports Toyota ranks highest in customer retention 3 years ago on Autoblog

J.D. Power and Associates released its 2006 Customer Retention Study today, and to no one's surprise Toyota tops the list. The Japanese automaker averages a 63.9 percent customer retention rate, which means that of people who purchase a Toyota vehicle, about 64 percent purchase another one as their ...

New standards for heavy-duty diesels means more problems 3 years ago on Autoblog

Those looking for a glimpse into the future of light-duty diesel reliability may be interested in a new study by J.D. Power on customer satisfaction with modern heavy truck powertrains. The 2006 Heavy Duty Truck Engine/Transmission Study ranked engines from the 2004 model year by quality, ...

New Tahoes are sitting on lots longer 3 years ago on Autoblog

According to Power Information Network, a division of J.D. Power and Associates, GM's new GMT-900-based Tahoes are spending more time in the hands of dealers before finding a happy home in some suburbanite's garage. When the new Tahoe debuted in the market this past January, the average length of ...

J.D. Power says Lexus, Buick and Cadillac serving up satisfaction 3 years ago on Autoblog

J.D. Power and Associates has released the results of its 2006 Customer Service Index Study that measures which brands have the best service departments. Not surprisingly, Lexus nabbed the top spot with a CSI score of 912. Whoa, but there's Buick right behind it with a score of 911, followed by ...

Lexus tops U.K. customer satisfaction survey 3 years ago on Autoblog

A new J.D. Power/What Car? 2006 U.K. customer satisfaction survey has just ranked Lexus as the country's top brand, with the brand's IS sedan taking high honors as as the highest ranking car. In customer satisfaction ranking of car models, the Lexus IS narrowly beat out the Honda Jazz, with the ...

Automotive awards -- what do they really mean? 3 years ago on Autoblog

Greg Melville of Money Magazine cautions car-buyers to reconsider when they hear and read about vehicle awards. In a new article, he addresses the strengths and weakness of the following award givers point-by-point: J.D. Power & Associates Melville finds the organization's consumer interviews ...

J.D. Power revamp should swing quality ratings 3 years ago on Autoblog

The Detroit News is reporting that J.D. .Power is tinkering with its Initial Quality Survey for the first time since 1998 and only the second time since it was introduced in 1987, and the results could mean an increase in reports of problems by up to 40 percent. The changes affect the number of ...






Autoblog Podcast #157: Mike Levine trucks along with us.

Mike Levine from PickupTrucks.com joins Chris, Sam, and Dan this week and gets a chance to talk about cars, too! 

 
 

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