j.d. power and assoc...

Customer loyalty is incredibly important to automakers and something earned by providing both good products and service. J.D. Power has just put out its 2010 Customer Retention Study to show how well each automaker is doing at keeping existing car buyers coming back for more. Leading the way are ...

J.D. Power and Associates has released its 2010 Initial Quality Study (IQS) and Porsche has earned back the top spot that was occupied by Lexus in last year's study. The annual J.D. Power study measures IQS based on ...

We really didn't expect good news... J.D. Power and Associates, the global information services company who seem to have highly regarded insight within the industry, is predicting auto sales this year to hit short of their original estimates. According to the firm, declining consumer confidence, ...