initial quality study

You've seen the opening to Annie Hall, right? Where Woody Allen tells the classic joke about two women grumbling about their dinner? The one complains that the food is terrible, while the other, agreeing, says the portions are too small. That's the automotive infotainment business in a ...

Why No One Quality Report Tells The Whole Story Quality remains one of the most significant factors for folks buying a new car. There's no question that fuel economy has become a critical consideration for most folks looking to buy a new car. But quality remains one of the single most ...

Despite an overall increase in overall quality of five percent, automakers are continuing to struggle with in-car technologies, says J.D. Power in its annual Initial Quality Study. Owners reports of problems with factory-installed hands-free communication devices has increased 137 percent since ...

Technology can be a fickle thing for automotive companies. Done right, tech can help sell cars. Done badly, and tech can sink a whole company's image. Ford is battling just that problem. Its Sync tech has certainly contributed to healthy sales recently, but customers started to complain with the ...

Ford has taken it on the chin from J.D. Power since the carmaker rolled out its new MyFord Touch system in the 2011 Explorer. Ford's ranking in the influential Initial Quality Survey dropped from fifth last year all the way down to 23rd, in large measure because of customer dissatisfaction with ...

The calendar has kicked over to summer, and that means J.D. Power has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has ...

This week's podcast team is Sam Abuelsamid, Alex Nunez and Dan Roth. We dive right in after a quick garage overview and take on the 2011 Honda Odyssey, JD Power's Initial Quality Study results, action suggested by the new United ...

J.D. Power Initial Quality Study analysis When I bought my first new car, back in 1973, I'd been warned by friends to expect a good half dozen defects that would need to be straightened out by the dealer. It turned out there were only five, I quickly counted, before taking my little sedan back ...

J.D. Power and Associates has released its 2010 Initial Quality Study (IQS) and Porsche has earned back the top spot that was occupied by Lexus in last year's study. The annual J.D. Power study measures IQS based on ...

J.D. Power and Associates has released its 2009 Initial Quality Study (IQS) and Lexus has taken the top spot away from Porsche, the initial quality leader for the past three years. The annual J.D. Power study ...