Ford is doing well. It can't make enough examples of its new Fusion, it can barely make enough of the aging F-150, it's getting good brand rankings, people like its turnaround story, it's selling oodles of product and its quarterly profit numbers end in the word "billion." As other high-flying examples have demonstrated over the past few years, though, big numbers can come with problems that aren't exactly small.
ALG reports both Ford and Hyundai have seen substantial jumps in their respective perceived quality, with the Blue Oval enjoying a 37 percent jump since 2008. Hyundai, meanwhile, has seen its figures increase by 25 percent over the same five years. For industry watchers, the news should offer no real shock. Both manufacturers have been on a new-product warpath, offering models laden with fresh design, efficient drivetrain options and plenty of technology while steadily increasing quality. The in
The calendar has kicked over to summer, and that means J.D. Power has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has changed for 2011, as J.D. Power notes the first quality decline in four years, though it notes that carryover models performed better than ever - it's the new models that are drawing complaints. It's not al
There are several metrics to determine if a manufacturer is producing high-quality vehicles. J.D. Power surveys and Consumer Reports are useful consumer tools, but one statistic tells the automakers how well they're doing perhaps more than any other: warranty costs. At the turn of the 21st century, Ford was dumping billions of dollars into warranty vehicle repair, but the Blue Oval says that recent quality gains has cut warranty costs by $1.2 billion over the past two years. In fact, since 2004,
Strategic Vision has announced the results of its annual Total Quality Awards and is touting the performance of Ford this year versus perennial powerhouse Toyota. Both brands have three vehicles each that lead their segments, which include the Edge, Mustang Convertible and F-250/350 for Ford and Toyota's Yaris, 4Runner and Sequoia. The Volvo C30 also led the Small Specialty under $25,000 segment and the Mercury Sable the Large Car category, while the Scion xB was tops in the Small Multi-Function
The Bloomfield Hills, Michigan-based RDA Group has found that Ford is on par with top-level stalwarts Toyota and Honda when it comes to vehicle quality. Ford managed 1,284 "things-gone-wrong" (TGW) per 1,000 vehicles during the first three months of ownership this year, statistically matching the two top Japanese brands, which are tied at 1,250 TGW. Though it certianly won't be the last word in the ongoing debate as to who makes the best cars, it is at least a good sign for Ford. Perhaps what's