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    Study: NADA: Dealers most happy with Hyundai, Subaru and Lexus

    Car dealers have a strange and oftentimes contentious relationship with the carmakers. Stories of automakers shoveling unsaleable models down the pipeline with unreasonable expectations are legion in the car sales world. With the number of family-owned, single-brand dealerships dwindling, dealers ...

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    Report: TrueCar polishing edges off business model to comply with state regulations

    TrueCar has attracted much unwanted attention recently, drawing the ire of Honda and torquing off regulators in several states. In response, the company has announced a series of changes to its business model, designed to address the legality of its service, according to a report in Automotive ...

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    Report: State regulators turn up the heat on TrueCar

    What exactly is TrueCar? That's the question behind recent conflicts between the company and a growing list of foes, which include dealership organizations, automakers and regulators in at least three states. According to a report by Automotive News, TrueCar's business model is under fire by ...

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    Report: Chevy's plan to sell more cars in California? Be more like Disneyland

    The Detroit News reports that Chevrolet may take a page out of the Disney playbook to improve the automaker's customer service and its appeal in the California market. Chevrolet dealers are headed to classes at Disneyland in Anaheim, California, to learn some of the magical secrets employed by ...

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    Report: Kia gunning for 500,000 sales, 800 stores in 2012

    While its corporate cousins at Hyundai have recently been generating plenty of sales headlines, Kia is on its own roll. Sales in the United States are on track to top half a million units in 2012, and through the first three quarters of 2011, the Korean automaker has already topped last year's ...

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    Report: Illinois town builds own track for consumer test drives

    If you're shopping for a vehicle near Naperville, Illinois, you may have a chance to put your possible purchases through the gauntlet on at a new facility. The town has joined forces with local dealers to create a driving course that would reduce the number of test drives on public streets and ...

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    Report: Ford kills off Blue Oval Certified dealer program

    Back in 2000, Ford rolled out what it called its Blue Oval Certified dealer program to reward its best retail outlets for outstanding customer satisfaction. But after 11 years of mixed results, Automotive News reports that Ford has scrapped the plan. That's probably good news to dealers, since ...

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    What is holdback, and how much did your dealer make on your car?

    When you buy beef jerky, some Bridgestones or a Bulgari, you don't spend six hours researching how much the retailer paid for the product. For that matter, when you buy a building, you don't ask how much the builder put into it. When it comes to cars, though, consumers can never be deterred from ...

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    Report: Ninja Alert! Beware of car salesmen trained in the art of phone calls

    It may sound obvious to say you should be wary of car salesmen on the phone, just as you should be wary of car salesmen in general. To hammer the point home, though, here are some audio files of Jerry Thibeau training salespeople at car dealerships, in this case a BMW dealership, to schmooze and ...

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    Report: Today is the best day all year to buy a new car

    If you're in the market for a new car, today just might be your day. According to both Time and, a perfect storm of factors have collided to make this the best day all year for consumers to get the greatest deal possible on a new hunk of sheetmetal. With a perfect mix of dealer ...

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    Study: How car dealers treat customers is more important than price

    Today's piece of blatantly obvious news comes courtesy of J.D. Power and Associates. According to a new study, a whopping 52 percent of new car buyers said the main reason behind picking one car dealer over another was how they were treated on the lot. In fact, of those surveyed, only 38 percent ...

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    Report: Lincoln skews volume toward urban centers, unnerves small town dealers

    Lincoln has apparently had enough of small-town life. According to Automotive News, Ford's luxury brand plans to give its dealerships in metropolitan areas the lion's share of production moving forward. The company says luxury buyers are typically centered around larger cities, and as such, up to ...

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    Report: Bill aimed at giving auto dealers more credit is signed into law

    The federal government is keeping up its effort to stimulate the economy, while the economy is keeping up its resistance to those efforts. The latest effort to prod spending comes in a bill that, among other things, increases the federal guarantee for small dealer floorplan loans from the Small ...

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    U.S. Fiat dealers to be chosen next month, have until February to finish showrooms

    Fiat 500 Sport – Click above for high-res image gallery
    By September 22 the 600 Chrysler dealers given the chance to snag a Fiat dealership will need to have submitted their applications. A group of dealers are in Florida now and have been shown the U.S.-spec Fiat 500 Sport, and next month ...

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    GM eliminates 2,000 dealers, will end year with 4,500 showrooms

    A little more than a year ago, General Motors had in excess of 6,000 dealerships across the country. In the viability plan GM submitted to Congress the automaker stated it would shut down 400 dealerships every year, shedding 1,600 of them by 2012. The General said it eventually wanted to get down ...

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    Report: Spyker to double dealerships by selling through Saab

    When we first heard that Spyker was sniffing around Saab, our thoughts immediately leapt to visions of C12 Zagatos on every street corner, or at least in every Saab showroom. Believe it or not, our whimsy-laced version of reality may come true. According to Bloomberg, the Dutch supercar ...

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    McLaren Automotive names first 35 cities to get dealers

    McLaren dealer rendering – Click above for high-res image gallery
    McLaren Automotive has announced the 35 cities where the MP4-12C will be available when it goes on sale next year. Dealers in the 19 countries on the list are still being evaluated and at least 23 of them will be named by ...

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    Wow: Dodge Dealer honors disputed eBay Challenger auction and then some

    Well, score one for the little guy. Or, as the case may be, the guy that won an eBay auction, getting himself one helluva mondo deal on a 2009 Dodge Challenger SRT8. To refresh your memory, a Southern California dealer called Glenn E Thomas Dodge Chrysler Jeep had the Challenger in question on ...

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    Followup: Not so fast, says dealer of Dodge Challenger eBay debacle

    Earlier this week, we shared with you the budding saga of "Hitman" and the fact that he had won a 2009 Dodge Challenger SRT8 from Glenn E Thomas Dodge Chrysler Jeep for the amazing low price of $29,100 – about $13,000 less than the car is worth and also $13,000 less than Glenn Thomas wanted ...

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    Yet Again: Dealer accused of failing to honor eBay deal for new car and this time it's a Dodge Challenger

    It's like déjà vu all over again. Fact: Dude wins an eBay auction for a 2009 Dodge Challenger SRT8 with 250 miles on the odometer. Fact: Usually a new (or in this case, new-ish) SRT8 sells for about $41,000. Fact: Winning bid was $29,100. Opinion: Sweet deal, bro! Of course ...


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