customers

Toyota's learning that in the case of the Tundra, American buyers won't just pick from the selection of trucks the dealer has left. It's a role reversal for the automaker used to people accepting whatever Camry they can get. Former VP of Marketing Jim Farley said Tundra buyers "have a ...

R.L. Polk & Co. announced the winners of its 11th Automotive Loyalty Awards during the 2007 Automotive News World Congress a week or so ago. Some of the companies and cars that won may surprise you. First off, General Motors won the Overall Manufacturer award... for the seventh consecutive ...