Autoblog

Toyota, Ford and Honda again top Consumer Reports Car-Brand Perception Survey

Zach Bowman — Fri, 01 Feb 2013 13:31:00 EST

Filed under: Car Buying, Marketing/Advertising, Ford, Honda, Toyota

Consumer Reports has released its annual Car-Brand Perception Survey, and the list looks awfully familiar. The top six brands are identical to last year's results, with Toyota, Ford and Honda continuing to occupy the podium. All told, Toyota walked away with 133 points, putting it 15 ahead of second-place Ford. Honda jumped 26 points this year, narrowing Ford's lead to just four points in total.

Consumer Reports polls buyers from across the country on how they see multiple brands in seven categories, including quality, safety, value, performance, design/style, technology/innovation and environmentally friendly/green. Researchers then combine the findings to come up with the total brand score.

While value and performance remain important to buyers, CR found quality and safety are still on top when it comes to significance. Scion and Mitsubishi found themselves at the bottom of the pack with the worst score of all, tied at just six points. Ram, Fiat and Mini filled out the lowest five with scores of seven, eight and 10 points, respectively. You can read the full press release below for more information, or head over to the Consumer Reports site.

Continue reading Toyota, Ford and Honda again top Consumer Reports Car-Brand Perception Survey

Toyota, Ford and Honda again top Consumer Reports Car-Brand Perception Survey originally appeared on Autoblog on Fri, 01 Feb 2013 13:31:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

Toyota tops in CR brand perception study, Subaru, Ford, Chevy make gains

Frank Filipponio — Thu, 14 Jan 2010 15:56:00 EST

Filed under: Car Buying, Marketing/Advertising, Chevrolet, Ford, Hummer, Mazda, Mercury, Saab, Subaru, Toyota

Consumer Reports 2010 Car Brand Perception Survey results just published

After one of the worst years ever for the auto industry, which automakers do you think came out of 2009 with an unsullied reputation? Consumer Reports just published its 2010 Car Brand Perception Survey and the results are a bit perplexing. Naming the manufacturers that slipped last year would probably be a piece of cake, but try to guess which ones came out ahead of their 2008 rankings.

Before you try to guess, here are the ground rules. According to CR, "The scores reflect how consumers perceive each brand in seven categories: Safety, quality, value, performance, design/style, technology/innovation, and environmentally friendly/green." Further, "The scores reflect consumers' total perception level of a brand across those categories, and not the actual qualities of the brand's individual vehicles."

The overall top brands in the rankings were the usual suspects for the most part. Toyota was tops (guess CR readers haven't heard about that sticky gas pedal thing), followed by America's sole avoider of bankruptcy, Ford, then Honda. Somewhat surprisingly, Chevrolet placed fourth - bankruptcy be damned. Carmakers improving by the largest percentage over last year were an equally mixed bag. Chevy and Ford improved quite a bit, but the company posting the biggest gain was Subaru, which mirrored the success it had on the showroom floor in 2009.

Perhaps even more interesting were the bottom brands. Not surprisingly in these green-leaning times, Hummer scored the lowest as a brand, followed closely by GM problem-child, Saab. The Swedish firm was actually tied, though, with Ford's forgotten brand, Mercury, and shockingly, recent Ford divestiture, Mazda. Dropping the most this year were luxury brands like Porsche, Lexus and Lincoln. How Porsche and Lexus dropped so much is a bit of a mystery, but Cadillac droppng 15 points was a real head-scratcher considering the success of the CTS.

The complete survey is an interesting read, as are the full rankings. The top scorers in each category is particularly revealing. Before you click the source link below, though, try to guess where your favorite brands placed. You might be as surprised as we were.

[Source: Consumer Reports]

Toyota tops in CR brand perception study, Subaru, Ford, Chevy make gains originally appeared on Autoblog on Thu, 14 Jan 2010 15:56:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

Consumer Reports Car Brand Perception Survey winners: Toyota, Honda

Jonathon Ramsey — Tue, 29 Jan 2008 16:56:00 EST

Filed under: Etc., Marketing/Advertising, Lifestyle

So we know many of you will roll your eyes at this and let the charges fly, but the results of Consumer Reports' 2008 Car Brand Perception survey reveal that Toyota and Honda are "best by a wide margin." The rankings, based on responses from 1,720 adults whose households own at least one car, ranked the amount of times a particular brand was mentioned in any one of seven categories (listed in order of importance to consumers): safety, quality, value, performance, environmental friendliness, design, and technical innovation.

Toyota rang up 189 points, with Honda following at 146. The next three vote-getters were domestics: Ford with 112, Chevrolet with 110, and GMC with 102. Mitsubishi (21), Audi (14), and Acura (8) brought up the rear. The only category in which Toyota and Honda didn't make the top five was design/styling. That's not really a surprise, and the tie for the win in that category is: Mercedes and Lexus.

Of note is that the results of this survey don't exactly match the results of other surveys. Volvo, of course, leads the safety category, but Subaru was voted more safe than both Mercedes and BMW, and the latter two didn't even make the top five. Mercedes did make the quality category top five, even though it came third from last in CR's rankings for predicted reliability that measures quality over time. We can't speak to accuracy of CR's polling methodology, but the results seem to give us less information about the brands than they do about conflicting perceptions of the buying public.

[Source: Reuters via eGM Car Tech]

Consumer Reports Car Brand Perception Survey winners: Toyota, Honda originally appeared on Autoblog on Tue, 29 Jan 2008 16:56:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments