Toyota expresses regret for Tundra camshaft failures on internet forums

John Neff — Thu, 31 May 2007 16:29:00 EST

Our good buddy Mike Levine over at Pickuptruck.com has updated his report on the story surrounding the failure of 20 camshaft in the 2007 Toyota Tundra's 5.7L V8 engine. Levine noticed that Toyota has already posted on two internet forums expressing regret to Tundra owners over the incident. Though the author's name was not provided, identical posts were published by "TMSUSA" on ToyotaNation.com and TundraSolutions.com that address customer concerns and provide this expression of remorse:

"Although the number of affected Tundras is very small, we very much regret that even one of our trucks was manufactured with a camshaft processing flaw and certainly any inconvenience caused to our customers."

Meanwhile, Levine also tracked down a consultant who confirms the estimate we originally reported that it will cost $5,000 to swap out each engine that experiences a failed camshaft. Toyota will certainly pay the estimated $100,000 to repair the 20 trucks already known to have experienced a camshaft failure, but the looming question that's yet to be answered is how many more trucks might need to have their engine replaced? Toyota Spokesperson Bill Kwong told Levine, "Our dealers have approximately 1,600 new Tundras nationwide for disposal as a loaner vehicle while a customer's truck is being repaired, and that doesn't include older Tundras and Tacomas." While meant more as an assurance that the company will do whatever it can to help out customers who find themselves with an affected engine, that statement also implies Toyota is at least prepared for the number to grow.

[Source: Pickuptruck.com]

Toyota expresses regret for Tundra camshaft failures on internet forums originally appeared on Autoblog on Thu, 31 May 2007 16:29:00 EST. Please see our terms for use of feeds.

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Aw Snap! No, really - 20 Tundra camshafts have snapped

Jonathon Ramsey — Tue, 29 May 2007 08:02:00 EST

Filed under: Truck, Toyota

Out of a run of 30,000 5.7-liter V8 engines, Toyota has had reports of 20 camshafts snapping -- a minuscule number in light of the total (0.06 percent, as a matter of fact). Toyota says the outside supplier of the camshafts has discovered the problem, which was "a metallurgical defect in the casting," and the company is trying to figure out how many of the remaining 30,000 engines could also be affected, though because of the company's production method, the final number is not expected to be large. The camshafts have been designed to prevent collateral damage in case they break, but Toyota will replace a customer's entire engine if the camshaft failure should occur by sending a new 5.7L via airfreight to the nearest daeler. Apparently some Toyota execs believe that the new number one global automaker has been growing too fast to maintain proper quality control. Yet with the Tundra being a new truck with a new engine in a new market for Toyota, there are going to be teething problems, as we've seen. What remains to be seen is if, or for how long, these problems will continue.

Thanks for the tip, Tracy!

[Source: Pickuptruck.com]

Aw Snap! No, really - 20 Tundra camshafts have snapped originally appeared on Autoblog on Tue, 29 May 2007 08:02:00 EST. Please see our terms for use of feeds.

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