BMW's innovative iDrive was introduced in 2001, and a dozen years later, automakers are still learning hard lessons about what consumers want in their infotainment systems. In response to owner feedback – and a few media drubbings – about the delayed and occasionally fickle responses of its CUE (short for Cadillac User Experience) system, Cadillac has told Wired that it's going to issue an update this year.
Cadillac User Experience
If you read the owner's manual of your car you'd begin to realize how much of your own vehicle you didn't know about. If it's a car made within the past few years, then the owner's manual covering the dirty bits will be joined by an even thicker manual that covers just the infotainment system. Cadillac, however, has a better way for buyers to learn the CUE-powered mysteries of the $44,995 XTS: give owners an iPad with the car, loaded with tutorials on how to get the most out of the Cadillac User