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    Report: Chrysler suspends incentives, penalties for dealer customer service

    Last December, J.D. Power's Sales Satisfaction Index Study ranked Chrysler's Jeep, Ram and Dodge brands at the bottom of the list. The Chrysler brand itself fared somewhat better with a ranking of nine out of 19 brands. With those scores in mind, Chrysler execs deduced that their customer ...

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    Auctions: eBay Motors dropping prices hourly on certain cars until they sell

    eBay Motors and AutoNation are quickly establishing a reputation for finding new ways to sell cars online. They teamed up for the first time back in March when they tried selling vehicles for half price on the popular auction site. This weekend they're back with another unique promotion that will ...

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    AutoNation introduces Hyundai-like payment assurance incentive

    AutoNation, which operates over 300 dealerships in the U.S., has begun offering a new incentive program that covers up to six months of car payments on a new or used vehicle if the buyer loses his or her job. The "Payment Protection" program, which is similar to the Hyundai Assurance program that ...

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    Close the sale online with AutoNation

    Every automaker has its web presence set up where you can sort of shop for a car. It gets a little difficult when you actually go to get a price quote – you'll get directed to a selection of local dealers, some more willing to deal than others – it's enough to make you wish for a "Buy ...

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    Head of largest US dealer chain makes another call for increased gas tax

    One would not expect someone with a vested interest in selling cars to suggest a proposal that would cause people to drive less, but that's exactly what Mike Jackson is doing - again. This time around, the Autonation CEO wants to see an additional dollar tacked onto the price of ...

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    Online car sales - is now the time?

    Online sales are now a big and fast-growing part of U.S. retail sales, for everything from books to auto parts. True, the total amount of retail sales booked online is a small fraction of the total volume of consumer goods, but it is the fastest growing of all sales channels, tantalizing ...


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