Car salesmen don't exactly have a reputation for being in the most truthful profession, and it appears that several Audi showrooms in the UK are playing into that stereotype. A BBC investigation found that multiple dealers told buyers that the company's models scored well in Euro NCAP crash tests. No big deal, right? The problem was that the vehicles were never actually evaluated.
Audi UK has introduced the Audi Cam, a new – and for owners, hopefully more informative and reliable – way to interact with service advisors and technicians. After a car is dropped off, technicians will use a Flip-like camera to videotape and provide audio commentary for any issues diagnosed. Each problem gets its own clip to keep file sizes small, then the video is uploaded to a private, PIN-coded page just for the owner.
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