american customer satisfaction index


Customer satisfaction study puts Big 3 in top five, Cadillac tied for No. 1 with Lexus

The American Customer Satisfaction Index for automakers from the University of Michigan is being released today, and sitting at the very top are Cadillac and Lexus in a two-way tie for first place. The study continues its Detroit lovefest by giving the third spot to a tie-up of Lincoln-Mercury, Buick and Honda. And that moves us into spot No. 7, where Toyota shows up in a tie with Volkswagen. Great news for American automakers? Great fodder for the marketing departments at least. Automotive News (sub. req.) quotes Claes Fornell, the ... Read more →

Score another one for Detroit: Domestics make gains in customer satisfaction John Neff

The University of Michigan's National Quality Research Center released its American Customer Satisfaction Index today, which found that in general customer satisfaction has slightly increased this ...

Customer satisfaction study puts Big 3 in top five, Cadillac tied for No. 1 with Lexus 4 months ago on Autoblog

The American Customer Satisfaction Index for automakers from the University of Michigan is being released today, and sitting at the very top are Cadillac and Lexus in a two-way tie for first place. The study continues its Detroit lovefest by giving the third spot to a tie-up of Lincoln-Mercury, ...

Score another one for Detroit: Domestics make gains in customer satisfaction 2 years ago on Autoblog

The University of Michigan's National Quality Research Center released its American Customer Satisfaction Index today, which found that in general customer satisfaction has slightly increased this year in the automotive industry, and specifically domestic automakers have gained ground on their ...






Autoblog Podcast #158: 'Twas a couple nights before Christmas...

Chris, Editor Paukert, and Dan send the Podcast off for the Christmas holiday in proper fashion

 
 

Subscribe via: iTunes | RSS

Featured Galleries

  • Gran Turismo 5 Demo
  • Spy Shots: 2011 Lincoln MKX
  • Spy Shots: 2011 Ford Edge
  • MINI Beachcomber concept
  • Gold Mercedes-Benz SLS for Dubai Motor Show
  • 2011 Mercedes-Benz E-Class Cabriolet
  • 2011 Audi A1 Graffiti Teasers
  • Reader Spy: SRT-prepped Dodge Journey R/T
  • 2011 BMW Z4 sDrive35is
  • Ferrari P540 Superfast Aperta
  • 2010 Dodge Viper ACR-X
  • First Drive: 2010 Lexus GX460
AOL Autos

Find Your Next Car

Resources

10 Most Searched Cars on AOL Autos

Autoblog Video

Autoblog Green

BloggingStocks

Download Squad

Engadget

Joystiq

Autoblog Spanish

Switched.com

FanHouse

Asylum