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87Cadillac, Lexus, Toyota tie for lead in customer satisfaction index

The American Customer Satisfaction Index has released the results of its annual investigation into the automotive industry, and the biggest winners hail from Japan. Although Cadillac is tied with Lexus and Toyota atop the standings with an overall score of 87, just one short year ago the top few automakers – with Buick and Lincoln at the tippy top – hailed from the United States.

32Customer satisfaction study puts Big 3 in top five, Cadillac tied for No. 1 with Lexus

2010 Cadillac CTS Sport Wagon – Click above for high-res image gallery

27Score another one for Detroit: Domestics make gains in customer satisfaction

The University of Michigan's National Quality Research Center released its American Customer Satisfaction Index today, which found that in general customer satisfaction has slightly increased this year in the automotive industry, and specifically domestic automakers have gained ground on their import competitors. While Lexus leads all brands with a score of 87 out of 100, Cadillac (86), Buick (86) and Lincoln-Mercury (86) all came within spitting distance of Toyota's luxury leader. Toyota and Ho

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