University of Michigan


Customer satisfaction study puts Big 3 in top five, Cadillac tied for No. 1 with Lexus

The American Customer Satisfaction Index for automakers from the University of Michigan is being released today, and sitting at the very top are Cadillac and Lexus in a two-way tie for first place. The study continues its Detroit lovefest by giving the third spot to a tie-up of Lincoln-Mercury, Buick and Honda. And that moves us into spot No. 7, where Toyota shows up in a tie with Volkswagen. Great news for American automakers? Great fodder for the marketing departments at least. Automotive News (sub. req.) quotes Claes Fornell, the ... Read more →

GM and U of M create new institute for research Chris Shunk

General Motors and the University of Michigan have been working together on vehicle technology for 50 years, and a new institute will take the long-standing relationship to the next level. GM ...

Smart bridges that keep tabs on condition being developed Michael Harley

In an effort to prevent deadly accidents like the collapse of the I-35 bridge in Minneapolis in 2007, a project led by the University of Michigan is developing various sensing systems that will ...

University of Michigan to test crash-avoidance system Chris Shunk

Lane departure sensors and adaptive cruise control have helped to prevent accidents and save lives, and new technology from the University of Michigan hopes to take the those ideas to the next level. ...

Score another one for Detroit: Domestics make gains in customer satisfaction John Neff

The University of Michigan's National Quality Research Center released its American Customer Satisfaction Index today, which found that in general customer satisfaction has slightly increased this ...






Autoblog Podcast #152: Paukert Enhanced!

Chris Paukert joins the usual crew of Chris, Sam, and Dan, summarily classing up the joint.

 
 

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