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0Toyota quality chief: "I still think our electronic throttle system is perfect." 1281222180
For years, Toyota was seen as an infallible, safe choice for consumers seeking high-quality, reliable and safe vehicles. That may still be the case, but recent events have made it abundantly clear that Toyota is as capable of making major mistakes as any other giant automaker. Perhaps some of ...
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Autoblog gets seat and simulation time with Toyota's newest safety technology [w/video] 1280523360
Inside Toyota's Higashi-Fuji tech center – Click above for high-res image gallerySitting in the shadow of Mount Fuji, Toyota's Higashi-Fuji technical center is part proving grounds and part engineering center. But unlike most facilities, Higashi-Fuji includes an array of engineering and ... -
Deep-Dive: Behind the scenes at Toyota's R&D center, Part Two 1278701820
Behind the Scenes at Toyota's R&D Center – Click above for high-res image galleryIt's impossible to overlook the negative impact the recalls have had on Toyota's reputation for safety and reliability. Seemingly overnight, the automaker that could do no wrong has been brought back down ... -
Toyota to open six new product quality field offices 1278595620
As part of its efforts to improve its responsiveness to customer complaints, Toyota is adding six new product quality field offices (PQFO) around North America starting this month. The new offices are to be co-located with Toyota Motor Sales regional offices and focus on investigating and ... -
Toyota names leader of North American Quality Task Force 1269611880
When news of Toyota's recent recall woes began spreading across the U.S., many loyal customers were shocked at what they were hearing. But some customers that were experiencing the very issues that lead to those recalls were likely less surprised, as tales of poor and frustrating customer service ...
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Toyota plans to trim trucks, focus on hybrids, improve quality 1257197340
Stick with what you know. That seems to be Toyota's new mantra going forward, as the Japanese automaker has reportedly diverted its attention away from large trucks like the largely unsuccessful and slow-selling Tundra pickup and back on hybrid vehicles – possibly all wearing the Prius ...
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Ford ties Toyota in Strategic Vision 2008 Total Quality Awards 1212075120
Strategic Vision has announced the results of its annual Total Quality Awards and is touting the performance of Ford this year versus perennial powerhouse Toyota. Both brands have three vehicles each that lead their segments, which include the Edge, Mustang Convertible and F-250/350 for Ford and ...
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Toyota pres admits quality woes are growing pains 1205432940
Duh. Anyone intimate with the product offerings of General Motors over the past three decades could tell you that the bigger an automaker gets, the harder it is to maintain quality levels that your customers expect. Toyota is learning this lesson first hand, and its president, Katsuaki Watanabe, ...
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Toyota responds to Consumer Reports assessment, says little 1192647660
Back in high school, the less popular among us would always take some pleasure in the star quarterback having a bad day on the field. Such was the case yesterday when Consumer Reports revealed that it was no longer recommending three Toyota vehicles: the V6 Camry, V8 Tundra 4WD and Lexus GS AWD. ...
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Obsession builds perfection at Lexus 1184072700
That "Relentless Pursuit of Perfection" thing isn't just a slogan at Lexus apparently. According to this Automotive News piece, Lexus really means it. Nowhere is it more evident than at the plant where Toyota builds its flagship Lexus LS600h L. Seeing themselves in an arms race of perfection, Lexus ...
