ServiceDepartment


VIDEO: Customer calls out Service Rep. on bogus $6,500 estimate

The vast majority of service technicians are honorable, hard-working folks. It's the rotten few that will rake you over the coals when given the chance, giving the entire profession a bad name. Wise Bread, a personal finance website, tells of a Mercedes-Benz owner who seems to have encountered one of the latter. The gentleman in question had a moonroof that was on the fritz, so he took it in for service. The service writer and "certified" technician appear to have teamed up to deem the powered roof completely broken, and gave an estimate of ... Read more →

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Autoblog Podcast #157: Mike Levine trucks along with us.

Mike Levine from PickupTrucks.com joins Chris, Sam, and Dan this week and gets a chance to talk about cars, too! 

 
 

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