Autoblog http://www.autoblog.com Autoblog http://www.blogsmithmedia.com/www.autoblog.com/media/feedlogo.gif Autoblog http://www.autoblog.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/<![CDATA[Ruh-Roh, Chrysler: Fiat finishes dead last in new British J.D. Power survey]]>http://www.autoblog.com/2009/06/08/ruh-roh-chrysler-fiat-finishes-dead-last-in-new-british-j-d-p/http://www.autoblog.com/2009/06/08/ruh-roh-chrysler-fiat-finishes-dead-last-in-new-british-j-d-p/http://www.autoblog.com/2009/06/08/ruh-roh-chrysler-fiat-finishes-dead-last-in-new-british-j-d-p/#commentsFiled under: , , , ,



What automaker has a lower owner satisfaction score in the UK than Chrysler? The one and only company that makes automobiles less tasty to UK consumers is Fiat. Both brands, which are soon to be joined at the arm rest, scored significantly below both the industry average and survey champ Lexus, which enjoyed its ninth year topping the charts. The rest of the top five are Honda, Mercedes-Benz, Skoda, and Toyota.

What owners in the UK have to say about Chrysler and Fiat doesn't necessarily go for the rest of the world; after all, they prefer Rugby and Cricket to our Football and Baseball. It just may be, however, that like those seemingly separate but similar sporting endeavors, the overseas opinion of Chrysler and Fiat as bottom feeders may not be entirely far off from what North American consumers think.

[Source: JD Power | Photo Illustration by Sean Gallup/Getty]

Ruh-Roh, Chrysler: Fiat finishes dead last in new British J.D. Power survey originally appeared on Autoblog on Mon, 08 Jun 2009 10:57:00 EST. Please see our terms for use of feeds.

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Click above for results of 2009 J.D. Power Vehicle Dependability Study

J.D. Power and Associates has just released its 2009 Vehicle Dependability Study... and it is a bombshell. For the past 14 years, including the most recent 2008 Vehicle Dependability Study, Lexus has sat at the top of the chart. In a significant upset this year, Buick and Jaguar have tied for top ranking (with just 122 problems per 100 vehicles) dropping the premium automaker Lexus (126 PP100) down to third place. The top five are rounded out by Toyota (129 PP100) and Mercury (134 PP100).

The Vehicle Dependability Study is designed to accurately measure problems experienced by original owners of three-year-old (2006 model year) vehicles. J.D. Power based this year's results on responses from more than 46,000 original owners of 2006 model-year vehicles. For 2009, the study has also been redesigned to include 202 different problem symptoms across all areas of the vehicle. Scores are based on the number of problems experienced per 100 vehicles (PP100), with lower scores reflecting higher vehicle quality. The complete J.D. Power press release and charts can be found after the jump and in the gallery below.


Gallery: 2009 JD Power Vehicle Dependability Study


[Source: J.D. Power and Associates]

Continue reading Buick, Jaguar knock Lexus from top of J.D. Power 2009 Vehicle Dependability Study

Buick, Jaguar knock Lexus from top of J.D. Power 2009 Vehicle Dependability Study originally appeared on Autoblog on Thu, 19 Mar 2009 07:00:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>breakingBuickJaguarJD PowerJD Power and AssociatesJD Power Vehicle Dependability StudyJdPowerJdPowerAndAssociatesJdPowerVehicleDependabilityStudyLexusVehicle Dependability StudyVehicleDependabilityStudyThu, 19 Mar 2009 07:00:00 EST<![CDATA[REPORT: "Buy American" still sways shoppers]]>http://www.autoblog.com/2007/09/27/report-buy-american-still-sways-shoppers/http://www.autoblog.com/2007/09/27/report-buy-american-still-sways-shoppers/http://www.autoblog.com/2007/09/27/report-buy-american-still-sways-shoppers/#commentsFiled under: ,

The J. D. Power Escaped Shopper Study examines why customers look at one model of car, but ultimately buy another. The result: when it came to choosing a domestic or an import vehicle, shoppers chose one or the other for different reasons.

According to J.D. Power, almost 80% of new-vehicle buyers limit their considerations to only domestic or only imported cars. (A recent Wall Street Journal piece on Detroit's perception gap said 54% of buyers are "import intenders," who only consider foreign cars.) Buyers who chose American generally did so because they simply didn't want to buy an import, with price -- the lack of incentives, say -- being a secondary consideration. Import buyers cited issues with interiors, reliabibility, gas mileage, and resale value as reasons for not buying domestic.

[Source: J. D. Power]

Continue reading REPORT: "Buy American" still sways shoppers

REPORT: "Buy American" still sways shoppers originally appeared on Autoblog on Thu, 27 Sep 2007 20:02:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>domestic car buyersDomesticCarBuyersexpire-images:2008-9-26import car buyersImportCarBuyersjd powerjd power and associatesjd power escaped shopper studyJdPowerJdPowerAndAssociatesJdPowerEscapedShopperStudyThu, 27 Sep 2007 20:02:00 EST<![CDATA[Ford dominates J.D. Power and Associates 2007 Initial Quality Study]]>http://www.autoblog.com/2007/06/06/ford-dominates-j-d-power-and-associates-2007-initial-quality-st/http://www.autoblog.com/2007/06/06/ford-dominates-j-d-power-and-associates-2007-initial-quality-st/http://www.autoblog.com/2007/06/06/ford-dominates-j-d-power-and-associates-2007-initial-quality-st/#commentsFiled under: ,



Hot on the heels of the 2007 Strategic Vision Total Quality Awards, J.D. Power and Associates has released its 2007 Initial Quality Study. You'll no doubt be hearing about how well Ford has done in this year's IQS, as J.D. Power reports the Blue Oval has garnered five top model segment awards, more than any other automaker. Those models include the Ford Mustang, Lincoln Mark LT, Lincoln MKZ, Mercury Milan and the Mazda MX-5.

Indeed, Ford did very well this year, with the Lincoln brand improving from 12th place to 3rd, Mercury from 17th to 8th and Ford jumping from 16th to 10th. We take umbrage, however, with J.D. Power choosing to include the Mazda MX-5 in Ford's list of segment leaders. Ford owns a controlling 33% stake in Mazda, but doesn't include the Japanese brand's sales among its own at the end of the month, and neither does the Japanese-built MX-5 share its plaform with any other Ford models. And, while rattling off how well each Ford brand ranked, J.D. Power doesn't mention that Mazda ranked 35th, second to last ahead of Land Rover, another Ford brand. Still, even without including the MX-5, Ford's four segment leaders is still more than any other automaker. Mercedes-Benz and Toyota each had three.

J.D. Power also gives out Assembly Plant Awards, and in a surprising twist of fate, Ford's Wixom assembly plant that shut its doors forever this past week became the first North American assembly plant to earn the Platinum Plant Quality award for producing vehicles with the fewest defects. We suppose that means 2007 Lincoln Town Car owners are in for some trouble-free times with their cars.

You can check out the complete rankings in the gallery below and read the official press release from J.D. Power and Associates after the jump.

[Source: J.D. Power & Associates]

Gallery: JD Power and Associates 2007 Initial Quality Study

Continue reading Ford dominates J.D. Power and Associates 2007 Initial Quality Study

Ford dominates J.D. Power and Associates 2007 Initial Quality Study originally appeared on Autoblog on Wed, 06 Jun 2007 15:54:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>Initial Quality StudyInitialQualityStudyIQSJ.D. PowerJ.D. Power and AssociatesJ.d.PowerJ.d.PowerAndAssociatesJD PowerJD Power and AssociatesJdPowerJdPowerAndAssociatesWed, 06 Jun 2007 15:54:00 EST