JdPower

Every automaker strives to entice younger buyers into its fold, yet more new crossovers and large sedans tend to make their way to market than anything in which the young among us might be interested. What's up with that? Well, it could have something to do with the fact that people under 50 years ...

Porsche once again grabs the top spot (for the sixth time in a row) in the J.D. Power and Associates 2010 Automotive Performance, Execution, and Layout (APEAL) Study. This year's study asked 76,000 owners 90 days after ...

This week's podcast team is Sam Abuelsamid, Alex Nunez and Dan Roth. We dive right in after a quick garage overview and take on the 2011 Honda Odyssey, JD Power's Initial Quality Study results, action suggested by the new United ...

J.D. Power Initial Quality Study analysis When I bought my first new car, back in 1973, I'd been warned by friends to expect a good half dozen defects that would need to be straightened out by the dealer. It turned out there were only five, I quickly counted, before taking my little sedan back ...

J.D. Power and Associates has released its 2010 Initial Quality Study (IQS) and Porsche has earned back the top spot that was occupied by Lexus in last year's study. The annual J.D. Power study measures IQS based on ...

That's customer retention, not retentive customers, though Mercedes-Benz could be said to enjoy both. J.D. Power and Associates has been indexing customer retention for seven years, and Mercedes-Benz tops the list in 2009. Power measures how many vehicle buyers are replacing an older model from ...

J.D. Power has released its 2009 Sales Satisfaction Index, and 29 of 38 brands improved their standing versus last year's numbers. The industry watchdogs at Power say that sales people improved the most over 2008, which isn't surprising given the fact that fewer vehicles are flying off dealer ...

Not only does Ford rank number one on J.D. Power and Associate's 2009 navigation system survey, it ranks number two as well. The top ranking system, according to Power's study, is the one found in the Lincoln MKS, followed by a nearly identical system (if not 100% identical) in the Ford Flex. And ...

A quick glance at recent Consumer Reports or JD Power data shows that the Pentastar has a big problem on its hands, but the new Chrysler says that will change in a big way by the end of 2012. Chrysler is planning to be a quality leader in only three years by dramatically increasing staffing ...