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CustomerServiceIndexStudy

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    J.D. Power says Lexus, Buick and Cadillac serving up satisfaction     1153486740

    J.D. Power and Associates has released the results of its 2006 Customer Service Index Study that measures which brands have the best service departments. Not surprisingly, Lexus nabbed the top spot with a CSI score of 912. Whoa, but there's Buick right behind it with a score of 911, followed by ...

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