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CsiStudy

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    Lexus and Hummer top 2010 J.D. Power Customer Service Index Study     1267034400

    2010 J.D. Power CSI Study - Click above for charts
    Lexus and Hummer took top honors in their respective categories in the J.D. Power and Associates 2010 Consumer Service Index (CSI) Study. Released this time each year, the CSI rankings (based on a 1,000-point scale) measure satisfaction among ...

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    J.D. Power Report: Jaguar satisfies the customers it has left     1184875020

    You have to hand it to the folks at Jaguar. In the face of sales dwindling to almost nothing, its dealers and service staff manage to still do their jobs well and delight their customers. In the 2007 Customer Service Index Study released by J.D. Power and Associates today, Jaguar was rated number ...

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