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Blue Oval's Farley vows to fix MyFord Touch

by Jeff Sabatini (RSS feed) on Aug 27th, 2012 at 11:14AM

MyFord Touch is an enigma – not just because the infotainment system itself is difficult to understand and use, but because Ford just can't seem to figure out what to do about it. Ford's marketing chief Jim Farley tells Automotive News that despite ongoing criticism of MyFord Touch, even after a 2013 model year update, it "won't change our commitment to being a leader in infotainment. We want to be the best at it even if it means we have to improve the usability forever." Farley goes on to say that despite all that the pundits at Consumer Reports have had to say – including... Read More

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