JD Power Initial Quality Study
2016 J.D. Power Initial Quality Study
J.D. Power’s 2016 Initial Quality Study has a major change this year. For the first time in decades, a luxury brand failed to top the list. This study, which differs from the company’s long-term Vehicle Dependability Study, examines problems experienced in the first 90 days of ownership. Quality is determined by the number of problems per 100 vehicles (PP100) with 105 PP100 being the industry average.
While manufacturers may tout the numbers in order to boost both sales and their image, the study suffers from a number of issues. Mainly, in the eyes of the study, all problems are created equal. An issue with the bluetooth counts just as strongly as a manufacturing defect. Complaints about rough shifting transmission is counted as a quality issue, even if the transmission is shifting exactly as designed. A poor design doesn’t necessarily mean there is an issue with the quality.
Follow along as we look at the five top-ranked and the five lowest-ranked automakers in J.D. Power's 2016 Initial Quality Study.
Kia has beat out every other automaker and topped the list for the first time with 83 PP100. The Korean automaker moved up from second place in 2015. The Kia Soul proved topped the brand with 18 PP100.
Research the 2016 Kia Soul
2. PorschePorsche, after topping the list the past three years, fell to number two with 84 PP100. That’s down from 80 PP100.
Research the 2016 Porsche Cayenne
3. HyundaiKia’s sister company Hyundai moved up to number three with 92 PP100. The two companies share many designs and components, so it should be no surprise that they’re closely matched.
Research the 2016 Hyundai Sonata
Toyota is up from number 9 in 2015 with 93 PP100. The beats out fellow Japanese brands, but still falls short of the Korean competition.
Research the 2016 Toyota Camry
5. BMWBMW moves up one place with 94 PP100. The German company’s IQS scores have been improving over the past several years.
Research the BMW
27. (Tie) Jaguar
Jaguar is tied for 27th and fifth worst overall with 127 PP100. The company fell all the way from third in 2015 where the study reported only 93 PP100.