The Federal Trade Commission is wrapping up its so-called Operation Ruse Control, which went after car dealers for deceptive advertising and other types of fraud. It resulted in 252 enforcement actions and six cases for the FTC.
The Fact Checker column in the Washington Post takes issue with a key report attacking dealer franchise laws. The paper, written at the Department of Justice in 2009, attempts to justify allowing manufacturers to sell directly to consumers, but because of some bad research, tried to make its case by citing a failed GM direct-sales program that had shut down years earlier.
A Subaru dealer in California is being sued by Subaru of America in US District Court, for allegedly falsifying 224 customer satisfaction surveys last year. The scheme wasn't hard to discover because all of the questionnaires were submitted from the IP address of a showroom owned by the same business.