Vice President of North American Sales Ganesh Srivats said Tesla will "throwing preconceived notions of auto sales out the window," with redesigns.
Regular checkups would emulate what the aviation industry has in place.
FCA revises previous monthly sales numbers based on new reporting system.
VW "used the word restitution for the dealers for the first time," said Steve Kalafer, a New Jersey-based VW dealer.
Infiniti, Lexus, and Mercedes-Benz took the top spots in Pied Piper's tenth annual Prospect Satisfaction Index, while other prominent brands struggled.
Based on days spent on dealer lots, electrified vehicles are a hit on the secondary market. The three best sellers are the Model S, Leaf and Plug-in Prius.