Burlington, Uber ridehailing company reach operating deal
Uber, which connects riders to drivers through its cellphone apps, is required to do national and state criminal and background checks for all drivers, including sex offender registry checks under the interim deal. The new deal comes after an Uber driver was charged with sexually assaulting an incapacitated woman in February.
Mayor Miro Weinberger's administration plans to work with a city council committee to adopt permanent revisions to the city's vehicles-for-hire ordinance, the mayor's office said.
The city and Raiser LLC, the company doing business as Uber, agreed that Uber will post the city's taxi administration contact information in all vehicles so if passengers have complaints they can register them with the city, city officials said. Uber also will have an ongoing customer feedback and complaint system that the city may access if it needs more information to investigate a complaint.
Uber is often in the news these days, encountering difficulties around the world in places like France and Brazil and Mexico.
The AP contributed to this report.
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