Tesla Motors has a way with words. From Superchargers to 'auto pilot,' Tesla likes to set itself apart by calling things other things. What, fast charging and autonomous drive not good enough for ya? The same thing just happened with the announcement of a new 'infinite mile warranty' for the drive unit. That's infinite, not unlimited, but whatever it's called, the new policy lifts the warranty mileage cap on the 85-kWh version of the Model S that had previously been set at four years and 50,000 miles.

The new rules say that the drive unit will have the same 'limits' as the battery pack, which means as many miles as you can put on the car in eight years. Tesla will also honor the warranty no matter how many people have owned the car and is applying the warranty retroactively, so feel safe buying that used 2012 Model S until 2019 if you still want some warranty coverage.

"If we truly believe that electric motors are fundamentally more reliable than gasoline engines ... then our warranty policy should reflect that." – Elon Musk

Tesla has gotten some criticism recently for quality issues in Model S EVs that have been on the road for a while now. Consumer Reports, for example, described problems with their Model S after owning it for 17 months. In the warranty change announcement blog post, Tesla CEO Elon Musk admitted that Tesla made a mistake imposing a limit in the first place. "In hindsight, this should have been our policy from the beginning of the Model S program," he said. "If we truly believe that electric motors are fundamentally more reliable than gasoline engines, with far fewer moving parts and no oily residue or combustion byproducts to gum up the works, then our warranty policy should reflect that." Now it does.

Tesla is warning its investors that the short-term impact might be negative, but "by doing the right thing for Tesla vehicle owners at this early stage of our company, I am confident that it will work out well in the long term," Musk said. You can read the short announcement below.
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Infinite Mile Warranty

The Tesla Model S drive unit warranty has been increased to match that of the battery pack. That means the 85 kWh Model S, our most popular model by far, now has an 8 year, infinite mile warranty on both the battery pack and drive unit. There is also no limit on the number of owners during the warranty period.

Moreover, the warranty extension will apply retroactively to all Model S vehicles ever produced. In hindsight, this should have been our policy from the beginning of the Model S program. If we truly believe that electric motors are fundamentally more reliable than gasoline engines, with far fewer moving parts and no oily residue or combustion byproducts to gum up the works, then our warranty policy should reflect that.

To investors in Tesla, I must acknowledge that this will have a moderately negative effect on Tesla earnings in the short term, as our warranty reserves will necessarily have to increase above current levels. This is amplified by the fact that we are doing so retroactively, not just for new customers. However, by doing the right thing for Tesla vehicle owners at this early stage of our company, I am confident that it will work out well in the long term.


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  • 75 Comments
      Jerry
      • 4 Months Ago
      good job, Elon. my next car will be Tesla. waiting for your Model III.
      kEiThZ
      • 4 Months Ago
      Only for the S85 or all Model S?
      BipDBo
      • 4 Months Ago
      https://www.youtube.com/watch?v=cf4C9ssuPjE
      sebringc5
      • 4 Months Ago
      Seb. This news is already so old. I sent it to you 3 days ago. All the best, Aaron Lephart
        The Other Bob
        • 1 Day Ago
        @sebringc5
        So? Maybe not everyone has the time or desire to catch stories like this the moment they come out.
          Bernard
          • 1 Day Ago
          @The Other Bob
          For those who do, all you need to do is subscribe to the Twitter feed. https://twitter.com/TeslaMotors
      Brodz
      • 4 Months Ago
      Good going Elon.
      Dean Hammond
      • 1 Day Ago
      @reattadudes....dont stir up the hyper protective Tesla Mob....you will be punished by multiple vote downs and SHAMED, and probably called a few names, insulted etc etc.....
      reattadudes
      • 1 Day Ago
      actually, their supercharger network is an absolute joke. try making a trip east, from the west coast. you can ONLY leave from southern California (NOT San Francisco, Portland, or Seattle, or anywhere else on the west coast), and then take a northern jog up to SOUTH DAKOTA. there are 3.71 million square miles in the US. there are ONE HUNDRED supercharging stations in the entire country, with over 80% clustered on the east and west coasts. if Tesla added 1,000 more stations, it still would not be enough, nor would 5,000. there is no way that Tesla can afford all of the infrastructure costs to do this. and with drive units at $18,000 a pop, its only a matter of time before Tesla goes under. they believe they can sell another 50,000 of the Model X; how will an additional 50,000 units affect an already undersized and overtaxed supercharging system?
      Grendal
      • 1 Day Ago
      @Dean From reading the TMC and owners it seems as though people are having so much fun driving their Model S's that they tend to find excuses to go for a drive. So I'm guessing that the average for a similar sort of sedan might be a little higher. These are anecdotal so it could easily be the red light syndrome and they are being driven the average as well.
      GoodCheer
      • 1 Day Ago
      "if Tesla added 1,000 more stations, it still would not be enough," Just eyeballing, but it looks to me like they are currently about 20 superchargers away from having 3 distinct East-West routes, leaving from ~Portland, from ~San Francisco, and from Las Vegas / San Diego. They give a rough schedule (which I don't at all believe) that all three will be complete by the end of the year. But you post reveals a more significant misunderstanding, that you need superchargers like you need gas stations. You don't. You'll do 95% of your charging at home overnight. You don't need one within 50, or even 100 miles of your house, because you will start out each day with a full battery, and will only need them when you are covering hundreds of miles at a stretch, at which point you may in the near-term have to do a bit of route planning. The lower 48 is about 2600 miles (Portland to Portland), by about 1500 miles (Canada Border to Brownsville). If you put one every 100 miles, that would be less 400 locations total, and everyone would like within 50 miles of one.
      futurecars
      • 4 Months Ago
      Good job musk, man up to the problem and solving them, instead of making it blow out or up, which are simple fixes.
      Luciano
      • 4 Months Ago
      I guess you haven't hear of that new term, I believe it's called "marketing." :p
      11fiveoh
      • 4 Months Ago
      Tesla is trolling their customers, they know it's very difficult to put a lot of miles on an electric only car.
        Weapon
        • 1 Day Ago
        @11fiveoh
        Not really, Most Model S owners find themselves driving their Tesla more than they did their gasoline car. An owner already hit over 100,000 miles on their Tesla Model S.
        jimmy_james44
        • 1 Day Ago
        @11fiveoh
        You don't know anything about their Supercharger network and locations do you. Only a troll could find something wrong with an infinite mileage warranty.
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