As of this writing, General Motors has issued 60 recalls in 2014 covering about 25.5-million vehicles in the Unites States. That's a lot of drivers left wondering if their model in need of repair. GM is actually already complying with the request by the National Highway Traffic Safety Administration to make these campaigns searchable by a model's Vehicle Identification Number (VIN) online. However, the feds reportedly don't like the way that the company has set up its website. NHTSA is requesting changes to The General's page because some cars could fall through the cracks without owners even knowing it.

While GM's site allows owners to search for recalls based on VINs, it only displayed a campaign for a vehicle if the parts were actually available to perform the repair, according to The Detroit News. If the components aren't ready yet, then the model isn't listed. That could obviously have given drivers a false sense of security about their car. NHTSA has asked the automaker to update the website to make it more accurate and to display the info whether or not the fix had been done.

GM spokesperson Alan Adler tells Autoblog that the company first learned about the problem on Friday, August 1. "Basically, the VIN lookup wasn't giving up accurate information," he said. The automaker worked over the weekend to fix things, and Adler says that the majority of the updates are now complete, but GM still has a few more to do. He expects the changes to be finished soon.


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    • 1 Second Ago
  • 5 Comments
      Adrian Hosein
      • 1 Year Ago
      Re-calling not only cars, but websites too, good going GM!!
      Larry Litmanen
      • 1 Year Ago
      I am sorry everyone, Front Page WSJ---GM Financial Auto-Loan Documents Subpoenaed General Motors' GM Financial credit operation was served with a subpoena by the U.S. Justice Department ordering that it turn over documents related to its subprime auto-loan operations, the company said Monday.
      Alfonso T. Alvarez
      • 1 Year Ago
      ALL OEM's send out letters when a car is recalled. The letter says that the recipient will get another letter once the parts are available. So, the website is there to let owners know if the parts are available yet - what, exactly, is wrong with that??
        m_2012
        • 1 Year Ago
        @Alfonso T. Alvarez
        It doesnt say that. You put in your VIN, and it tells you whether your car is under recall or not. Problem is, if they dont have the parts, it spits out your car is not under recall; not that its under recall but parts arent available yet. Many people would be under the believe, based off entering their VIN number, that their car is OK.
      George Strickland
      • 1 Year Ago
      gm is going above and beyond to fix problems mostly associated with the old gm,as well as setting up a compension fund for victims where each will receive at least 1 million bucks,when was the last time you saw any company go that far?
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