Residents of California now have one more reason to dislike the Department of Motor Vehicles, thanks to a potential security breach with the its credit card processing systems. The warning came from unnamed "law enforcement authorities" as part of a press release from the DMV, which you can view below.

The DMV didn't elaborate on how the possible breach was discovered, but spokesman Armando Botello did say that there's no direct evidence that anyone's information has been accessed. That isn't stopping an investigation into the possible breach, though. Both state and federal officers are looking into the third-party vendor that handles the DMV's credit card processing as well as the credit card companies used by consumers to figure out where the leak came from.

We've reached out to the DMV for an official comment on the possible breach, although they weren't willing to comment, as the investigation is still ongoing. Scroll down for the official press release from the California DMV.
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STATEMENT ON CREDIT CARD PROCESSING ISSUE

SACRAMENTO - Armando Botello, Public Information Officer of the California Department of Motor Vehicles, has issued the following statement:

"The Department of Motor Vehicles has been alerted by law enforcement authorities to a potential security issue within its credit card processing services.

There is no evidence at this time of a direct breach of the DMV's computer system. However, out of an abundance of caution and in the interest of protecting the sensitive information of California drivers, the DMV has opened an investigation into any potential security breach in conjunction with state and federal law enforcement.

In its investigation, the department is performing a forensic review of its systems and seeking information regarding any potential breach from both the external vendor that processes the DMV's credit card transactions and the credit card companies themselves.

Protecting the identity and security of our customers is our highest priority and we fully understand the potential impact any breach of security can have. The department has implemented heightened monitoring of all DMV website traffic and credit card transactions. We will immediately notify any affected DMV customers as quickly as possible if we find any issue. DMV customers are also encouraged to closely monitor their credit card statements and transactions for any fraudulent or unusual activity and report it to their credit card company immediately.

DMV customers can continue to pay with cash, check, or money order in person at their local DMV office. Californians with questions about fraud or identity theft can access important information on through this DMV Identity Fraud Factsheet.

We will continue to provide consumer updates on our website www.dmv.ca.gov as we gather more factual information."

Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Website including online advance appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions by calling DMV customer service at (800) 777–0133.DMV is a department under the California State Transportation Agency (CalSTA).


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  • 15 Comments
      JIM J
      • 9 Months Ago
      Memo to those waiting in line.... Make. An. Appointment. Hello. McFly. Every day the line is AT LEAST 100 yards outside EVERY SoCal DMV office. Go to the head of the line with an appointment. Been there, done that.
        Niels Marienlund
        • 9 Months Ago
        @JIM J
        If everybody made an appointment, you couldn't renew your driver's license until probably half a year after it expired, provided you tried to book an appointment 2 months before it expired. Be grateful these people didn't make one. I know if I purchased a car, I'd want the registration and fees to be out of the way ASAP and would rather wait an hour in line than put it off for another day where I may not even know my availability. Maybe I'm proactive, but I don't find the need to endlessly complain about something that will be over in 1/24th of a day.
        thefiend1
        • 9 Months Ago
        @JIM J
        The fact that there is a 100 yard line outside the DMV is a serious problem. They suck.
        PTC DAWG
        • 9 Months Ago
        @JIM J
        Those folks in line have nothing else to do.
      charles
      • 9 Months Ago
      And if you're lucky, you'll find working at the CA DMV who speaks English.
      Rick C.
      • 9 Months Ago
      Third party vendor. Definition: A private service that weaseled it's way into position by buying off politicians and forcing the enacting of legislation that guarantees a no competition contract for some unspecified time. You get what you pay for.
      holysmoke.s
      • 9 Months Ago
      Is that a line of people that just ran across the Mexico border?
      Chris A.
      • 9 Months Ago
      At least the Cali DMV takes credit/debit cards. In Ohio it's cash/check only, although they do have an ATM with ludicrously high fees on premises just in case you forgot your checkbook.
        Niels Marienlund
        • 9 Months Ago
        @Chris A.
        You cannot use a credit card at any DMV I've been to here in California. You can use it to pay fees online, but not in person at the office.
          Rick C.
          • 9 Months Ago
          @Niels Marienlund
          Nope. Just got my drivers license renewed on the 18th. $33 on the debit card.
      Nick Allain
      • 9 Months Ago
      California DMV is the worst. I had no idea how "good" the DMV was in Massachusetts until I had the California experience. I made an appointment and still took 2 hours. If ever there was a department that was begging to be privatized and automated, it's the CA DMV. I wouldn't even feel about the people losing their jobs - the ones I dealt with treated me like scum for no reason. Oh my gosh, I'm so sorry that I'm trying to transfer a license AND a car at the same time. I guess it's just too much of an inconvenience for you to do your job. Funny thing about moving to California - by law you have 14 days to transfer your license. It takes more than 14 days to get an appointment.
        thefiend1
        • 9 Months Ago
        @Nick Allain
        It is the worst experience ever. Complete nightmare. I ended up not transfering my license for about a year or so because it was so bad.
      thedriveatfive
      • 9 Months Ago
      In two seperate states I have experienced a no wait DMV where licensing went perfect 1) Alabama, 2) Wyoming.
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