2013 Dodge DurangoChrysler has announced that it is recalling over 25,000 Jeep Grand Cherokee and Dodge Durango SUVs from several markets over concerns about brake feel under hard braking. The affected models are from the 2012 and 2013 model years, although the actual dates of production aren't available. 18,700 are in the US, while 825 are in Canada, 530 are in Mexico and a further 5,200 outside of North America.

According to a statement, Chrysler was informed of the issue by a component supplier for the Ready Alert Braking system, which primes the brakes in anticipation of an emergency stop. A component in the system was restricting the flow of brake fluid too much.

As Chrysler is quick to point out, the way the brakes functioned was in compliance with regulations and there are no reported cases of drivers losing braking power. Instead, the issue rests with what Chrysler calls a pedal feel that "was not consistent with customer expectations." So it would seem Chrysler is being proactive and fixing a problem not because there's a legal issue at work, but simply because it doesn't feel the way the manufacturer wants it to. Well done.

Customers will begin receiving notifications soon, and will need to report in for a complimentary software reflash, which should sort the issue out. Scroll down for the official press release from Chrysler.
Show full PR text
Statement: Anti-Lock Brakes
March 7, 2014 , Auburn Hills, Mich. - Chrysler Group is recalling approximately 25,250 SUVs to improve pedal feel during certain aggressive braking maneuvers.

A supplier raised with the Company a concern about the performance of a component that accommodates Ready Alert Braking, a Chrysler Group safety system that primes brakes for optimal response when making a sudden stop. Brake function was neither lost nor out of compliance with regulation, but pedal feel was not consistent with customer expectations.

Chrysler Group is unaware of any related injuries or accidents.

An investigation discovered brake-fluid flow was being restricted too much. A software update optimizes flow and restores appropriate pedal feel.

Affected are certain Jeep Grand Cherokee and Dodge Durango SUVs from model years 2012 and 2013 – approximately 18,700 in the U.S., 825 in Canada, 530 in Mexico and 5,200 outside the NAFTA region.

Chrysler Group will notify affected customers when to schedule service. Repair costs will be borne by the Company.

Customers who remain concerned may call 1-800-853-1403.


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    • 1 Second Ago
  • 19 Comments
      Thomas Freeman
      • 9 Months Ago
      You do realize this is a supplier problem not FCA's issue right...I mean you did read the article and everything without jumping to conclusions?
      thomas.leopard
      • 9 Months Ago
      The absolute worst brakes I have ever experienced belong to my dads 1996 buick century. It feels like drum brakes on all four wheels.
      Tariff The Imports
      • 9 Months Ago
      Fiat. Just pathetic.
        gtv4rudy
        • 9 Months Ago
        @Tariff The Imports
        Twice as many recalls are from Toyota, not Chrysler. Btw, what does Fiat have to do with this recall, chump?
          RM
          • 9 Months Ago
          @gtv4rudy
          Not really. Chrysler had more recalls last year than toyota. Toyota had fewer recalls that affected more cars. Fiat is also recalling 25k 500s. Also Fiat owns chrysler so it is very relevant.
          Tariff The Imports
          • 9 Months Ago
          @gtv4rudy
          Well CHUMP. At the time of these vehicles assembly, Fiat had a controlling interest in Chrysler. Now they're sole owners of the company. Like RM mentioned, Fiat is very relevant.
        quuppa70
        • 9 Months Ago
        @Tariff The Imports
        you are pathetic.
          • 9 Months Ago
          @quuppa70
          [blocked]
          Tariff The Imports
          • 9 Months Ago
          @quuppa70
          Pretty judgmental of someone you've never met But because Fiat is the issue here, they can be judged.
        SpitterGuy
        • 9 Months Ago
        @Tariff The Imports
        Tariff The Imports Just a pathetic commenter.
      Bernard
      • 9 Months Ago
      Now if only they can issue a recall on AB commenters. Given the responses below, we may have to check their brain supplier for defects...
      carguy1701
      • 9 Months Ago
      That's interesting. Wonder how they found this out.
        • 9 Months Ago
        @carguy1701
        [blocked]
          carguy1701
          • 9 Months Ago
          I saw that, you nimrod. What I want to know is how the supplier learned of it.
      Denise Sgrignoli
      • 8 Months Ago
      I was the very proud owner of an amazing 2011 Dodge Durango that I totaled in January 2014. We were on our way home with our 2 children and due to it being a little foggy and the possibility of the roads being icy my maximum speed was 20 miles and hour, (driving on a road that I have been driving on for 25 years). Coming down the mountain, when I tapped my brakes to slow down, they grabbed and locked up. The ABS did not work. Our speed slowly started to accelerate and threw us sideways into a guard rail, totaling my vehicle. The worst night of my life and I am more than thankful that no one was seriously injured. I wish I had been advised of the possibility of a brake issue before that took place.
      Cool Disco Dan
      • 9 Months Ago
      So when you give more control to the electronic systems and making them more complicated you run into issues. Who would have known? Whats that saying? A design is perfect when there is nothing left to take away not when there is nothing left to add.
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