Volkswagen is staging a massive, worldwide recall that's already grown from 1.68 million to 2.64 million vehicles and covers three different issues across a number of vehicles. We already reported on 61,000 Tiguans getting recalled over lighting issues - that was just in the US. Globally, however, VW will be recalling 800,000 Tiguans, according to Automotive News, with the focus on CUVs built between 2008 and 2011. The issue with the Tiguan relates to a simple fuse swap, so this is rather unremarkable, aside from the sheer number of vehicles being fixed. The real, troubling issues relate to gearboxes and pickups.

Volkswagen Amarok239,000 Amarok pickups (pictured right) are being recalled over fuel leaks, while 1.6 million vehicles are being recalled to swap the synthetic oil in dual-clutch transmissions with mineral oil. Now, the transmission issue is one for the global Volkswagen Group to address, not just the VW brand - vehicles from Audi, Škoda and Seat use the same seven-speed DSG and are covered under the recall, as well.

Why the switch from synthetic to mineral oil? Apparently, using the synthetic oil in a DSG and then subjecting it to stop-and-go conditions or heavy loads in a hot and humid climate can lead to electronic malfunctions, according to a Volkswagen press release. The switch, from the sounds of it, is largely a preventative measure.

That makes it no less troubling, though. With 1.6 million DSG-equipped vehicles being recalled worldwide, this is certainly a ding to the perception of Volkswagen reliability. Most troubling for the brand, though, is the distribution of the affected models. Over 640,000 units need to be recalled in China, alone, according to Bloomberg. Not only is the People's Republic hugely important to the German brand's future plans, but this latest issue marks the second time this year that there's been a six-figure recall for VW in China.

Take a look below for a press release on the gearbox and lighting issues from Volkswagen.
Show full PR text
Volkswagen recalls Tiguan for fuse exchange

Some of the vehicle lights could fail on the Tiguan
Gearbox oil change with vehicles with DQ200 gearboxes



Within the framework of the continuous monitoring of vehicles in the field, Quality Assurance at Volkswagen AG has found that, in isolated cases, a fuse may trip in the Tiguan, thus resulting in failure of one of the two vehicle light circuits. This in turn causes individual light functions to fail. However, the vehicle's electric circuitry ensures that some lights remain on all around the vehicle. The driver is immediately informed of this on the instrument cluster.

Replacing the fuse with one with a tougher surface coating only takes a few minutes. Approximately 800,000 vehicles, which includes 147.000 vehicles in the German market, built between the beginning of 2008 and the middle of 2011, are affected by this global campaign. The relevant vehicle owners will be informed by Volkswagen accordingly.

Within the framework of further quality monitoring in China and Southeast Asia, it has been discovered that, with vehicles with a 7-speed dual-clutch gearbox (DQ200), electric malfunctions could occur in the gearbox power supply if synthetic gearbox oil is used. This applies in particular if the vehicle is subject to a hot and humid climate, coupled with a high proportion of stop & go driving.

Studies have established that using of mineral oil will rectify this problem. To continue to ensure customer satisfaction amongst DSG, Volkswagen has decided to launch global voluntary campaign and to request all customers with a 7-speed dual-clutch gearbox (DQ200) filled with synthetic oil to visit a workshop for an oil exchange. The vehicle owners will be informed by Volkswagen accordingly.


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  • 97 Comments
      David
      • 1 Year Ago
      I'd say that 85% of all "one-eyed monsters" I've seen was a VW product. The remainder were Priuses.
      JayLagan
      • 1 Year Ago
      I'm no Volkswagen fan, but here we go. The sheer volume of the transmission issue is simply because they used it across various brands. Nothing wrong with that, it achieves economies of scale which allows them to compete pricewise. The downside? If you do have the recall, it's going to be in large volumes. Rough with the smooth. Toyota have done it. Renault and Nissan are famous for it. Even GM do it. I am completely sceptical of the so called "German engineering" claim, but to slam a company because of a recall seems a touch harsh. Personally, I prefer to use surveys and word of mouth to judge reliability claims. And those metrics show that Volkswagen cars are pretty poor (something I believe, which is why I try to avoid them), but I trust that methodology more than recall volume and frequency. But hey, what do I know....?
        • 1 Year Ago
        @JayLagan
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      ccweems
      • 1 Year Ago
      When was the last time you read about a recall concerning manual transmissions or clutches? OK, have you ever heard about a recall concerning manual transmissions or clutches? Recently read in a UK mag that the DSG transmission costs 6000 GBP to replace and they can't be repaired by the dealers. They must be replaced by factory rebuilds. Any US info? The cost of the DSG new plus another after warranty sure does affect the long term economics concerning shift or auto.
      Inespugnabile
      • 1 Year Ago
      But the most funny thing is the fact that in a disaster post like this one, there are some VW fanboyz wich are still talkin about to bring this and that in the U.S! You guys are amazing, seriously...I can feel your genuine love for this rotten group and that's frankly touching, I'm still crying...ahahahaha xD
      Inespugnabile
      • 1 Year Ago
      Ahahahahaha yeah! That's the way it is! The double clutch is the most bigger EPIC FAIL in the car history, and audi is the worst premium brand in quality and reliability. J.D Power 2013 Vehicle Dependability Study: Lexus 1st :71 problems per 100 vehicles while Audi stay at 24 (!) with 147 problems per 100 vehicles...lol DAS AUTO!
        • 1 Year Ago
        @Inespugnabile
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          • 1 Year Ago
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          Inespugnabile
          • 1 Year Ago
          Of course my grammar sux...I'm italian, not american like you, try to speak italian and let's see what happen ahahaha xD
          Inespugnabile
          • 1 Year Ago
          Definitely not! I don't give a damn about fiat cuz i'm a Toyota/Lexus fanboy and in my family there are only toyota and lexus cars since over 10 yrs.
        rdchappell
        • 1 Year Ago
        @Inespugnabile
        "Is the most bigger". Are you three years old? Also, consumer reports rated Audi very high in their latest reliability studies, and they aren't in bed with the manufacturers like JD Power.
          GT3 RS
          • 1 Year Ago
          @rdchappell
          The guys grammar is on par with a 7 year old.
      Tweaker
      • 1 Year Ago
      "this is certainly a ding to the perception of Volkswagen reliability. " What planet does this blogger live on? VW - reliabilty? There is no perception of quality and has not been since the Rabbit.
        • 1 Year Ago
        @Tweaker
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          Jesus!
          • 1 Year Ago
          You are in the minority. Consider it a blessing lol.
          • 1 Year Ago
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          • 1 Year Ago
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        RocketRed
        • 1 Year Ago
        @Tweaker
        That perception is different outside the U.S., and VW is a bit player in the U.S.
      Larry
      • 1 Year Ago
      VW quality has always suffered. Why do people buy that junk?
        Inespugnabile
        • 1 Year Ago
        @Larry
        VW group is going down with sales in Europe (-7,4% jan.-oct) and in the U.S, the only marketwhere they sell well is the chinese one and I don't know how they can last even there. In other words...Toyota rocks, VAG sux.
          RM
          • 1 Year Ago
          @Inespugnabile
          http://m.bbc.co.uk/news/business-17219546 Lexus sales were doing good in 2012 and they cant keep up with hybrid demands.
          Lachmund
          • 1 Year Ago
          @Inespugnabile
          you forgot to mention the whole car industry is suffering! of course trolls like you don't mention that.
          Brandon
          • 1 Year Ago
          @Inespugnabile
          So how are Lexus's sales in Europe going?
        Fazzster
        • 1 Year Ago
        @Larry
        VW quality has always been superior. It was reliability at issue for some time in the past. My most recent VW's have been just as reliable if not more than my Japanese cars. Compared to Toyota, VW recalls are off the radar. I suppose you can ask the same question of Toyota these days; "Why do people buy that junk"?
      • 1 Year Ago
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          Lachmund
          • 1 Year Ago
          burned out bulbs are considered electrical problems....ah yeah right.
      • 1 Year Ago
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        jan.nor
        • 1 Year Ago
        Just one thing: you are the winner in this discussion. Your comments are funny!
      bullitt2605
      • 1 Year Ago
      "certainly a ding to the perception of Volkswagen reliability" ???? VW and Audi are both perceived to have sub-par reliability here in the States from what I have read and from the people I know that have owned them.
      • 1 Year Ago
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          Papi L-Gee
          • 1 Year Ago
          I thought the 7DSG was in several vehicles, namely the S4, S5, S6, and A7/S7. You can correct me if I'm wrong, however.
          • 1 Year Ago
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          • 1 Year Ago
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      g2k
      • 1 Year Ago
      "that's the power of German engineering"
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