Chrysler has announced that it will recall roughly 490,000 vehicles around the globe due to a potential active head-restraint problem. The problem is being blamed on "potentially faulty microcontrollers" that may keep the vehicles' anti-whiplash active safety feature from working properly. Chrysler says it has no knowledge of any accidents or injuries related to the issue. Models covered under the recall include the 2011-2013 Chrysler Sebring, 200 (shown) and Dodge Avenger models, along with 2011-2013 Jeep Liberty and 2011-2012 Dodge Nitro SUVs.

Interestingly, the Pentastar notes that the faulty part came from an (unnamed) supplier who furnished the parts in the wake of Japan's 2011 earthquake and tsunami, natural disasters which decimated the world's supply of microcontrollers.

Chrysler says of those nearly half a million vehicles affected, around 442,000 of them reside in the US, with an additional 25,000 in Canada and 10,000 units in Mexico. A further 12,000 models were shipped beyond the NAFTA region. The Auburn Hills automaker will begin sending out recall notices shortly, and technicians will upgrade the system software or replace the microcontroller as necessary at no cost to owners.
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Statement: Active Head-Restraint System

July 3, 2013 , Auburn Hills, Mich. - Chrysler Group LLC will recall approximately 490,000 cars and utility vehicles worldwide to address active head-restraint function.

Active head restraints are designed to mitigate neck injuries by automatically moving forward during certain rear-impact collisions. Potentially faulty microcontrollers in some vehicles may prevent the systems from functioning properly.

Chrysler Group is unaware of any related injuries or accidents. Airbags and shoulder-restraint systems are not affected.

The potentially faulty microcontrollers were installed in a supplied component. They entered the supply chain after the 2011 earthquake and tsunami in Japan caused a worldwide microcontroller shortage.

Chrysler Group will replace the component or upgrade system software as needed, at no cost to its customers.
Affected are the 2011-2013 Chrysler Sebring, 200 and Dodge Avenger midsize cars; 2011-2013 Jeep Liberty SUVs and 2011-2012 Dodge Nitro SUVs.

The campaign involves approximately 442,000 vehicles in the U.S.; 25,000 in Canada; 10,000 in Mexico; and 12,000 outside the NAFTA region.

Chrysler Group will notify affected customers. Questions or concerns can be addressed by calling 1-800-853-1403.

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    • 1 Second Ago
      • 2 Years Ago
      The word "decimate" means to kill every tenth person. Really, Autoblog?
      • 4 Months Ago

      I was a passenger in a rear end collision, in a 2011 200. My active head restraint worked as designed, as the impact was enough for me to break the seat back. The driver's side did not activate and my girlfriend to this day has issues with her neck and shoulder.

      • 2 Years Ago
      404 not found
      • 2 Years Ago
      This is Toyota's fault. amirite?
        • 2 Years Ago
        @404 not found
          • 2 Years Ago
      • 1 Year Ago
      If I don't go to the dealer for this will my headrest still do the same job as the headrest in my 1989 Plymouth? And if headrests have to be active why can't they be hidden in the top of the seat like air bags. I remember the great visibility I had in my 1962 Chevy Impala. I always felt safer with a good view of traffic, front, side and rear.
      • 1 Year Ago
      A year later and the still "don't have the parts in yet"! Are they waiting for everyone who owns these vehicles to die in an accident so the don't have to replace them??????????
      Rob J
      • 2 Years Ago
      Odd, when I read this story the number was 840,000...