A day after Ford announced it was scaling back the complimentary maintenance program for its Lincoln brand, General Motors has gone in the completely opposite direction, offering most of its 2014 lineup with free maintenance. Since 2011, Cadillac models have all come with a four-year/50,000-mile complimentary maintenance program, but Chevrolet, Buick and GMC vehicles will now come standard with free maintenance for two years or 24,000 miles for the 2014 model year.

The program will give vehicle owners and lessees free oil changes, tire rotations and 27-point inspections following the recommended maintenance schedule laid out in each vehicle's owner's manual. We contacted GM to see which vehicles were eligible for the program, and a spokesperson got back to us with the following comment:

"All 2014 models are eligible, it's just that the included services vary by model, e.g., Spark EV would not need oil changes, Corvettes don't recommend tire rotations."

Even better, this plan applies to 2014 model year vehicles already purchased or leased, and it is fully transferable if the car is sold. Scroll down for GM's official press release.
Show full PR text

2014 GM U.S. Models to Include New Maintenance Plan

-Eligible 2014 Chevrolet, Buick, GMC models covered by program
-Certain scheduled maintenance services provided for two years/24,000 miles

DETROIT – Customers who purchase or lease an eligible new 2014 Chevrolet, Buick or GMC car, truck or crossover in the U.S. will be covered by a new maintenance program that includes certain scheduled services for two years or 24,000 miles, whichever occurs first.

"This new plan will kick off our customers' ownership experience on the right foot and keep our strong sales momentum going," said Dan Akerson, General Motors Chairman and CEO, who announced the plan at GM's 2013 annual meeting of stockholders.

"We know that customers who service their vehicles at our dealerships are much more likely to purchase another GM product down the road," Akerson said. "It's all the more important to bring customers to our service facilities for routine maintenance to further enhance the quality and reliability of their GM vehicles."

For most 2014 vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change, four-wheel tire rotation, and conduct a 27-point vehicle inspection based on what's called for in the vehicle owner's manual maintenance schedule and oil life monitoring system.

Some alternative-fuel vehicles do not include oil changes, and some performance vehicles do not include tire rotations when that service is not recommended. The program covers up to four service visits in the 24-month period, and is fully transferrable to subsequent owners. Customers who have already purchased or leased a 2014 model year vehicle will receive the scheduled maintenance program.

Cadillac vehicles beginning with the 2011 model year are already covered by the Cadillac Premium Care Maintenance Program, which covers scheduled maintenance services including oil changes, tire rotation, most air filter replacements and an inspection for four years or 50,000 miles, whichever comes first.

About GM
General Motors Co. (NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets. GM, its subsidiaries and joint venture entities sell vehicles under the Chevrolet, Cadillac, Baojun, Buick, GMC, Holden, Isuzu, Jiefang, Opel, Vauxhall and Wuling brands. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at http://www.gm.com.


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  • 97 Comments
      • 1 Year Ago
      [blocked]
        DarkKnight67
        • 1 Year Ago
        Another brilliant rant from the dim laser.
        Hal20xx
        • 1 Year Ago
        Laser used to eat his boogers in History class. It explains a lot, if you ask me.
          Spies1
          • 1 Year Ago
          @Hal20xx
          or in the case of yomama6701, yonomo1701, carguy1701, tiberious1701 and her dozens of other accounts, you hit the down vote many many times.
          • 1 Year Ago
          @Hal20xx
          [blocked]
        hgeorgech
        • 1 Year Ago
        Laser -- just curious, you still driving that '81 F-150?
        Roger
        • 1 Year Ago
        So enlighten us, O Great One, what would you do differently at GM? Do tell. Sorry, I mean Government Motors, just so you understand who we're talking about.
      S40Powered
      • 1 Year Ago
      Yeah right GM. That's a cost added to the price. Oh the price of "free" things.
        • 1 Year Ago
        @S40Powered
        [blocked]
          • 1 Year Ago
          [blocked]
          mchica
          • 1 Year Ago
          How does one interpret a comment like this to be about Toyota?
        answerinmachine3
        • 1 Year Ago
        @S40Powered
        So is the warranty S40...but guess what? I would rather have the warranty than a slightly cheaper car. This is also smart on GM's part, because the resale value of their well maintained cars will probably increase.
      Avinash Machado
      • 1 Year Ago
      Even when GM does something good,people here complain and criticize.
        hgeorgech
        • 1 Year Ago
        @Avinash Machado
        yes, the same people who likely are driving '86 Yugos, and still making pymnts on them!
        • 1 Year Ago
        @Avinash Machado
        [blocked]
        DK
        • 1 Year Ago
        @Avinash Machado
        Nothing GM does is good and anyone who is not negative towards them is a paid schill on Autoblog.
        • 1 Year Ago
        @Avinash Machado
        [blocked]
      Scooter
      • 1 Year Ago
      Careful, there are a few GM fanboys patrolling this article.
        mchica
        • 1 Year Ago
        @Scooter
        There is a whole team working the net, have been for years. I know a few of them personally. Just part of the game.
          • 1 Year Ago
          @mchica
          [blocked]
        DK
        • 1 Year Ago
        @Scooter
        Looks more like brand haters to me.
      Scooter
      • 1 Year Ago
      Basically during the time you "won't" need it. m_2012 is right, simply put, a sales gimmick.
        transam
        • 1 Year Ago
        @Scooter
        I'm not sure how this is a sales gimmick. If you don't like it, pay for your maintenance elsewhere, in any case based on your comment I doubt you would consider buying a GM product, so why bother commenting.
        DK
        • 1 Year Ago
        @Scooter
        Wahh...free stuff, but not enough!!
          Scooter
          • 1 Year Ago
          @DK
          What if I said I would sell you a pair of shoes, and give you free shoe lace replacements for 2 months?
          Scooter
          • 1 Year Ago
          @DK
          Ouch.
        icemilkcoffee
        • 1 Year Ago
        @Scooter
        So.... oil changes are not needed in the first 24,000 miles? Remind me to never buy any used cars from you.
          Dean Hammond
          • 1 Year Ago
          @icemilkcoffee
          most intervals right now are 10000 miles, and I beleive, as far as Ford is concerned, the first one is free anyways, so it equates to 1 oil change and a Tire rotation....wonder what the tire rotation intervals are, mine get rotated every 5k.....but I pay of course...
          ngiotta
          • 1 Year Ago
          @icemilkcoffee
          Because I feel lazy, I pay $85 for an oil change (Mobile1) and I rotate my own tires, since it only takes about 15 minutes. I'm not seeing how this is a good value. Sure-- it sounds good on the surface, but it's not really all that much of a value-added addition to make one choose a GM vehicle over something else. Also, depending on what type of vehicle you get (Camaro and Corvette come to mind) you don't even get the tire rotation because the rears are larger than the fronts... Anyhow, it was a good marketing gimmick and will likely lead to a few suckers biting.
        jtav2002
        • 1 Year Ago
        @Scooter
        What? Last time I checked you have to change your oil within the first 2 years. That's what things like this cover. Your scheduled maintenance. Not sure how getting free oil is a sales gimmick.
      • 1 Year Ago
      [blocked]
        Dean Hammond
        • 1 Year Ago
        meh, aaron, every does it, just another spin...much like warranties etc....all smoke and mirrors really, but to some it flicks the buyers switch...so mission accomplished....dare I say SOME people base decisions on programs such as interest rates, rebates, maintenence, warranties etc ,more so than how good a car is sometimes...
        • 1 Year Ago
        [blocked]
      m_2012
      • 1 Year Ago
      Cheap PR stunt. So they change your oil twice, maybe 3 times with a tire rotation. Woohoo, nice try.
        Victor
        • 1 Year Ago
        @m_2012
        People like you always love crying... If they do it, you shout. If they don't, you still shout. Poor looser.
        icemilkcoffee
        • 1 Year Ago
        @m_2012
        It basically accomplishes the same thing as a $1000 rebate off MSRP sale. With the difference being that if you hand the customers the $1000 rebate, they\'ll spend it on shoes and iphones. But if you put it into car maintenance, you at least ensure that the basic maintenance is done on the car and problems are caught early on. That way- you protect the integrity of your brand. Every car out there is a representative of its brand. You don\'t want to see poorly maintained examples sullying your marque.
          Dean Hammond
          • 1 Year Ago
          @icemilkcoffee
          who here spends $1000 in maintenence in 2 years or 24000 miles?.............thats impossible.....the first MAJORS arent till 30000 or so.....
        Dean Hammond
        • 1 Year Ago
        @m_2012
        agreed....however, one cant deny the positive PR....
        Gordon Chen
        • 1 Year Ago
        @m_2012
        "cheap" PR stunt? Sounds like an costly PR stunt since Chevy will pay for your maintenance for two years.
        jtav2002
        • 1 Year Ago
        @m_2012
        I'm sure if you hate it that much they will gladly take your money if you prefer not to take free what you would need done (whether by the dealer or by yourself) regardless.
      Scooter
      • 1 Year Ago
      I know a lot of mom & pop tire shops that will give you a super cheap rotation and $9 oil change with your own oil. Still not reason enough to buy a GM. Plus whats a 27 point inspection supposed to do? What does that even mean for a car with under 24,000 miles? Defects are defects, has nothing to do with free services, that's a matter that's covered by most any vehicle warranties anyways. Its fine and dandy if your buying GM cars regardless, but I wouldn't think it an attractive selling point in comparison to other vehicles...
        • 1 Year Ago
        @Scooter
        [blocked]
          Scooter
          • 1 Year Ago
          In what world does "you" hitting a pot hole get covered under warranty or maintenance plans? Matter of fact what does that have to do with an oil change, or a tire rotation? Or will the multipoint inspection tell you something that hitting a pothole big enough wouldn't make completely obvious? Even if it somehow helps you, nobody is going to repair your vehicle free of charge because you damaged it by hitting pot holes.
          • 1 Year Ago
          [blocked]
        A.J.
        • 1 Year Ago
        @Scooter
        I wouldn't call it a huge selling point, but I would call it wise brand protection. By paying for two years of maintenance, they're getting people in the habit of getting their vehicles serviced at the dealerships. They're also ensuring that their vehicles are properly maintained so stupid people don't ignore them and then complain about how unreliable their Chevy is. Not only that, but I'm sure they did it to remain competitive with the companies who already provide this service. It may not swing things in their favor, but it will at least prevent people from ruling them out because of it.
      Alex
      • 1 Year Ago
      Don't be hard on this AARP special. When Avalon became sharp and sporty, the high-wasted boat on wheels niche needed to be filled. And of course instant fleet vehicle. Why to even bother offering it any other color than Hertz White.
        Hello, Brian
        • 1 Year Ago
        @Alex
        Too bad the Avalon is losing in comparisons to the Impala. Perhaps AARP specials make for better cars.
      lrx301
      • 1 Year Ago
      They know that the wheels of their cars start falling off in the third year.
      jclay34
      • 1 Year Ago
      I don't understand why people are complaining about something that is free.
        brucec039
        • 1 Year Ago
        @jclay34
        1. Because it's not. It's simply added to the cost of the cars. 2. Because it's being subtled implied you're getting something more substantial than a couple of oil changes and tire rotations. (Something a real car guy could do himself in half an hour), or you could pay an independent shop to do for $60. I have free maintenance on a Volvo for FIVE YEARS. 30 months in, 2 oil change services, a few eyeball inspections, and no tire rotations(they don't recommend it on my awd vehicle). Unless I drive high miles (I don't) by year 5 I still won't get much more than an air filter and 3 more oil changes. All the bigger ticket maintenance is conveniently scheduled for just after your free period ends. So basically, it's insulting to one's intelligence.
          A.J.
          • 1 Year Ago
          @brucec039
          Please, enlighten us as to how much more expensive the 2014 models are over the 2013's. I just bought a 2014 that was $40 more expensive than the outgoing model. It's not insulting to one's intelligence. It's free oil changes. I do almost all maintenance and repairs myself, but why pay for something that's already paid for? It amazes me the garbage people complain about.
          SloopJohnB
          • 1 Year Ago
          @brucec039
          Well said.
          MistyGreen
          • 1 Year Ago
          @brucec039
          So basically, you're upset because they "insulted you" with free maintenance, but you still bought the car, and now you're trying to get over yourself?
        SloopJohnB
        • 1 Year Ago
        @jclay34
        Example, on our 2000 Audi A6 4.2 everything was covered for 4 years 50k miles including brakes and rotors...that car sucked pads and rotors in 32k miles...Audi learned and now excludes brake pads and rotors...how about that? If you had to pay the dealer the sticker cost was 1600$ for four rotors and sets of pads all around... Further, BMW changes the oil change integral to 16,000 miles from 5-6k on an essentially hand-built M3 S54 3.2L 340hp motor but the oil change is free? Big deal....you better change it in at least half that plus add trans and diff oil changes..none of this lifetime crap. And don't get me started on ZF transmissions where BMW and Audi say trans fluid changes are unnecessary but ZF says every 50K!? Nothing. Is. Free. You pay for it one way or another.
          knightrider_6
          • 1 Year Ago
          @SloopJohnB
          $1600 for brake pads and rotors! Is it a sedan or a jumbo jet?
          Hello, Brian
          • 1 Year Ago
          @SloopJohnB
          You paid too much. I had a 2001 A6 4.2, and my rotors and pads lasted 50K and were $800 to replace.
      • 1 Year Ago
      [blocked]
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