• Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. Shown are the fully reconfigurable gauge cluster, heads-up display, steering wheel controls and capacitive touch main screen.

  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover, and features a 1.8 liter storage compartment behind the main system touch screen. The compartment features USB, power and wireless Bluetooth connections for devices and smartphones.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover, and features a 1.8 liter storage compartment behind the main system touch screen. The compartment features a USB port and wireless Bluetooth connections for devices and smartphones.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover, and features an 8-inch main LCD multi-touch screen that is customizable to display various menus and system controls.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. The vibrant LCD multi-touch screen has large icons similar to multi-touch smartphones but also features haptic touch response and proximity sensing to dim the display when not in use.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. The main 8-inch LCD touch-screen display can be fully customized to driver preferences and paired to up to 10 Bluetooth-enabled mobile devices such as smartphones, MP3 players and USB storage devices.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. The 3D navigation has day/night modes, travel and traffic information, weather horizons and voice recognition. (Day mode shown.)
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. The 3D navigation has day/night modes, travel and traffic information, weather horizons and voice recognition. (Night mode shown.)
  • Cadillac CUE integratesinterior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover, and features a large vibrant LCD screen that serves as the central hub for driver and vehicle information and control systems. The customizable menu selections can be configured from the "simple user" to the fully-connected "super user," and grouped by users, devices, functions and favorites.
  • Cadillac CUE integrates interior design with industry-first control and command technologies. It will debut in 2012 in the ATS and XTS luxury sedans and SRX luxury crossover. It features a 12.3-inch reconfigurable gauge cluster (on select models) and offers four selectable displays: Simple (shown), Enhanced, Balanced and Performance, which can mix between vehicle data, entertainment, navigation and 3D vehicle image.
BMW's innovative iDrive was introduced in 2001, and a dozen years later, automakers are still learning hard lessons about what consumers want in their infotainment systems. In response to owner feedback – and a few media drubbings – about the delayed and occasionally fickle responses of its CUE (short for Cadillac User Experience) system, Cadillac has told Wired that it's going to issue an update this year.

Coming for the XTS and ATS, the new software will mean quicker haptic feedback to driver inputs on the touchscreen and the buttons, and snappier responses on screen. Down the road, Cadillac's VP of marketing says that a different mix of screen controls and hard buttons is "something you'll be seeing in the future" – the system is presently a mix of touchscreen-based controls and capacitive-touch switchgear – there are no knobs or physical pushbuttons to speak of, and the omission of both has proven to be a divisive issue among consumers and industry pundits.

Cadillac hasn't provided a date for when the CUE update will be issued, but it has indicated that the service will be performed by dealers, not sent wirelessly.


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