General Motors' Vauxhall division in the UK is looking to spur sales of the Chevrolet Volt sister vehicle by giving prospective buyers a chance to drive the extended-range plug-in for 30 days – then return it if they don't like it.

Vauxhall is offering a 30-day holiday-themed "satisfaction guarantee" on the Ampera. Within that time period, drivers can return the car with "no questions asked." Vauxhall continues to promote the car's 50-mile all-electric range and its 360-mile electric+gas range as well as the fact that the plug-in is exempt from London's congestion fees. Vauxhall also offers a 100,000-mile warranty on the car's components plus an eight-year, 100,000-mile warranty on the battery.

In March, the Ampera won the European Car of the Year Award along with the Volt. Check out Vauxhall's press release below.
Show full PR text
AMPERA: GIFT IT, TRY IT, KEEP IT.... OR RETURN IT
2012-12-19

At a time when stress levels are high Vauxhall is spreading a little Christmas joy by eliminating the anxiety associated with choosing the perfect gift.

From today, Vauxhall Ampera buyers will benefit from a 30-day satisfaction guarantee*, meaning that you can buy it, try it, and if it doesn't suit, simply return it within 30 days, no questions asked – and even the batteries are included!

This latest introduction adds to an array of stress-busting attributes the 2012 European Car of the Year already delivers, such as....

Zero range anxiety – thanks to its ground breaking propulsion system the Ampera is the only electric car suitable for all journeys. Electricity stored within the battery powers the wheels for up to 50 miles, this is sufficient for 85 per cent of daily commutes in the UK. However what really sets the Ampera apart is its on-board range extender (a small petrol engine) which seamlessly engages to generate electricity for longer journeys boosting the range by a further 310 miles.

Zero fuel anxiety –lithium-ion battery technology means you have the potential to run on battery power 100 per cent of the time, therefore bypassing the pumps and ever-rising petrol prices.

Zero VED / congestion charge – its green credentials ensure that the car is exempt from road tax and congestion charge.

Zero ownership anxiety – Vauxhall's unique Lifetime Warranty** offers owners complete peace of mind throughout their ownership of the car.

And now, thanks to the 30 day 'Love it or Return it' scheme, the Ampera comes complete with Zero purchase anxiety.

"This initiative shows the real world confidence we have in Ampera," said Duncan Aldred, Vauxhall's Chairman and Managing Director. "We appreciate that investing in new technology is a big decision which can require a leap of faith for some buyers. It's therefore vital that we demonstrate our belief in Ampera and provide customer reassurance during the buying process. 'Love it or Return it' aims to achieve just that".
*Love it or return it is valid for 30 days from the date of purchase. Mileage must not exceed 1500 miles and any damage will be charged to the customer at normal Vauxhall repair rates. For full terms and conditions please log onto wwww.vauxhall.co.uk/loveorreturn

** Ampera is backed by a lifetime/100,000 mile new vehicle warranty which covers all major components. In addition, the battery system has a separate eight year/100,000 mile guarantee.


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    • 1 Second Ago
  • 11 Comments
      Marcopolo
      • 2 Years Ago
      Well, I guess it's no secret that I am a huge fan of the Vauxhall Ampera ! (I'm a fan of the Volt also). This is a terrific sales idea. UK motorists have a great fear of new technology, and even more reticence to be the first to adopt. However, once a driver has experienced the fantastically superior ride and performance of the Volt/Ampera, they're sold ! I'm not surprised by the very high level of owner satisfaction reported by owners of these GM products. Although the UK government contributes an incentive to the purchase price, the Vauxhall Ampera still compares favorably with it's BMW, etc, rivals. Releasing the 'Vauxhall' version of the Ampera has breathed new life into a venerable old brand, that had become very dowdy and considered a relic of Britain's most boring brands. The Ampera's attract interest and comment from the general public, and a whole new generation of UK drivers are beginning to take a new look at Vauxhall.
      MTN RANGER
      • 2 Years Ago
      For a car as technically complicated as the Volt, a 100,000 miles warranty is great for an owner's peace of mind.
      SVX pearlie
      • 2 Years Ago
      The 30-day return thing is a good call, given how high the CSat has been. And once someone has become accustomed to a new car, it's awfully hard to turn the keys back.
      Spec
      • 2 Years Ago
      I would think that this car would be quite popular around London due to: 1) No congestion fee! (That is a lot of savings.) 2) Huge amounts of savings by using electricity instead of petrol. 3) Ability to drive on Petrol for long trips. But I'm sure it is a pretty expensive car.
        EZEE
        • 2 Years Ago
        @Spec
        Seeing as I can math (former rocket scientist and all), looking at the various import duties, VAT, regional taxes, etc., the car costs $4 billion Euro. I can math....
        EZEE
        • 2 Years Ago
        @Spec
        In all seriousness, Britain being relatively small, I would love to hear what their average gas mileage is on these things. Think about it. Say you own one in LA. drive it all week as your daily driver, 95% is electric. Then on the weekend, off to Vegas yay! Translate that to London. Most stuff isn't that far away. The 'Vegas trip' would be something much closer, on average. I lived n Germany for 2.5 years near Stuttgart. Heidelberg, Nuremberg, Munich....all within a short enough distance. Farther than the range of the volt on electric, but not THAT far... And of course, nice there, they have outlets too....
          kEiThZ
          • 2 Years Ago
          @EZEE
          Exactly why Europe will find it very easy to electrify their automotive sector. In Europe, I expect that a real world 100 mile range would be sufficient for most drivers, if combined with a fast charging network. Tesla should kill in this market.
      Andrew Richard Rose
      • 2 Years Ago
      Best of luck OPEL they are a bunch of philistines in the UK ! And before you ask I was born there !
      EZEE
      • 2 Years Ago
      Okay that extension cord is just way cool. Does anyone else see that the way the front is styled that it looks like its mascara is running?
        SVX pearlie
        • 2 Years Ago
        @EZEE
        The Ampera front end has been like that from the get-go. Not sure why you're commenting on it - it's far nicer and distinctive than the rather generic Volt nose.