Audi goes extra mile to make up for customer's bad auto show experience [w/video]
If you're thinking of employing the same squeaky-wheel tactic to get a flotilla of Audis parked in your driveway for the day, understand that Smith wasn't just another self-important grumbler. As he indicated in his letter to de Nysschen, he does own an S5, A6 and A3, and is active in both the Chicago Audi Club and the Badger Audi Club in Wisconsin. It probably didn't hurt that in his plea for better customer service this "true Audi enthusiast" happened to mention flirting with the enemy, writing "In the BMW booth at the show I spent over 30 minutes with a BMW representative who showed me the M3 and the all new M5, which was also closed to the majority of the public."
Smith shot video of the cars at his home, which you can see after the jump.
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