The company says it will open 12 Mopar Express lanes in the region. In 2011, five opened in Saudi Arabia, Kuwait and Jordan, while seven more will begin business in Abu Dhabi, Qatar, Saudi Arabia, Iraq and Kuwait in 2012. The service centers will provide customers with comprehensive vehicle inspections and factory-backed service. Hit the jump for the press release.
Move Effectively Positions Mopar® to Support Growth Markets and Provide Improved Service to Existing Customers in Region
16,000 sq. meter facility in Shanghai
18,000 sq. meter facility in Dubai
More than 65,000 parts
Facilities to support Chrysler, Jeep®, Dodge, Ram and Fiat brands
12 Mopar Express Lanes opening in Middle East
December 21, 2011 , Auburn Hills, Mich. - In a move to support growth in international markets, Chrysler Group LLC and Fiat S.p.A today announced the opening of Mopar® parts distribution centers in Shanghai and Dubai.
"With the opening of these two facilities, we are expanding our parts distribution network in order to fully support the growth taking place in these markets," said Pietro Gorlier, President and CEO of Mopar, Chrysler Group LLC's service, parts and customer-care brand. "As our vehicle brands continue to grow internationally, Mopar will continue to look for opportunities to effectively service our dealers and distributors, and ultimately our customers."
The parts distribution center in China will integrate China domestic and regional operations, resulting in a more efficient and cost-effective supply chain and improved service levels for the company's growing presence in China and Asia Pacific. The facility will be located in Yangshan Port Shanghai, a Free Trade Zone that offers Mopar the platform to support international trade from China. The 16,000 sq. meter facility will distribute more than 35,000 part numbers to more than 130 dealer locations in China and more than 20 third-party distributors and joint-venture partners throughout Asia Pacific. The warehouse will also be a referral point for other Mopar warehouses in South Korea, Japan, and Australia which service more than 200 additional dealer locations.
The 18,000 sq. meter parts distribution center in Dubai, United Arab Emirates (UAE) will be located in the Jebel Ali Free Trade Zone, providing Mopar the benefits to support the redistribution of parts throughout the Middle East and Africa. The warehouse will move more than 30,000 part numbers to support Middle East and African general distributors and local sales companies.
12 Mopar Express Lanes Opening in Middle East
In 2011, five Mopar Express Lanes were opened Saudi Arabia (Riyadh and Jeddah), Kuwait and Jordan. In 2012, seven Mopar Express Lanes will open in United Arab Emirates (Abu Dhabi), Qatar (Doha), Saudi Arabia (Dammam and Jeddah), Iraq (Baghdad) and Kuwait.
Following are facts about Mopar's current global footprint:
More than 45 commercial offices and more than 50 parts distribution centers supporting more than 120 markets
Parts distribution centers occupy nearly 20 million square feet
22 customer-care call centers
350,000 order lines daily
More than 3,500 suppliers
More than 11,000 ship-to locations
Mopar has introduced numerous industry-first features including:
Vehicle-information apps: first to introduce smartphone vehicle-information applications, a new channel of communication with consumers
Electronic owner manuals: first to introduce traditional owner manuals in a DVD and brief user-guide format
Wi-Fi: first to offer customers the ability to make their vehicle a wireless hot spot
Electronic Vehicle Tracking System (EVTS): first to market with a new interactive vehicle tracking device that sends owner a text when vehicle is driven too fast or too far based on pre-set parameters
2011 Mopar Challenger Drag Pak: first to introduce a 500-plus cubic-inch V-10 drag-race package car
Camper trailers: first to introduce off-road camper trailers
WiTECH: first to support vehicle diagnosis and software updates leveraging off-the-shelf personal computers and a dedicated wireless tool network