Owners of 2010 and 2011 model year Cadillac SRX utility vehicles, lend me your ears: Your luxury crossover may be facing a recall. According to the National Highway Traffic Safety Administration, some 8,789 affected units could have an improperly fitted transmission shift cable.

According to the government agency's notice, the faulty installation could result in the cable popping out of the transmission bracket. If that happens, NHTSA says the transmission may not shift at all, rendering the vehicle immobile. The gearbox could also appear to be in Park when it isn't, resulting in a potential rollaway.

Cadillac will begin notifying owners of vehicles covered in the recall next month, and dealers will be tasked with inspecting the cable and making sure it's properly routed and secured. For more details, check out the official notice after the jump.
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Report Date : December 22, 2011 at 11:04 AM
NHTSA CAMPAIGN ID Number: 11V595000

Vehicle Make / Model: Model Year(s):
CADILLAC / SRX 2010-2011


Manufacturer: GENERAL MOTORS LLC Mfr's Report Date: DEC 20, 2011
NHTSA CAMPAIGN ID Number: 11V595000 NHTSA Action Number: N/A
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Number of Units Affected: 8,789

Summary:
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.

Consequence:
THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.

Remedy:
GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Notes:
GM’S SAFETY RECALL CAMPAIGN NUMBER IS 11348. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


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  • 26 Comments
      BRAD & WILLERS
      • 3 Years Ago
      i WAS A MANUFACTURERS REP. FOR 27 YEARS AND THRU THOSE YEARS MOST OF MY CARS WERE CADILLACS. I TRIED A COUPLE DIFFERENT MODELS OF LINCOLNS AND ALWAYS WENT BACK TO THE CADILLACS. I NOW OWN AN 06 SRX WITH 80,000 ON IT AND I LOVE THE CAR. IT IS LOADED, AND THATS THE WAY I LIKED THEM. WE NO LONGER HAVE A CADILLAC DEALER IN OUR CITY, ( CANTON, OHIO), BUT WHEN I GET TIRED OF THIS ONE, I WILL FIND ANOTHER DEALER. I HAD A GOOD FRIEND IN MASSILON, OHIO WAS A CADILLAC DEALER. HE HAS PASSED ON. HE SOMETIMES SOLD ME TWO NEW ONES A YEAR. HE WAS HONEST ABOUT IT AND TOLD ME WITH THE MILES I PUT ON THEM BACK THEN, TO TRADE THEM IN BEFORE THE MILEAGE WAS TOO HIGH. I WILL ABSOLUTELY BUY ANOTHER ONE!! THATS MY OPINION OF CADILLAC. THANK YOU
      xxproman
      • 3 Years Ago
      Cadillac has a problem and the dealers new it. I had three 2011 SRX'S that had a transmission problem and they told me it was the way I was driving. I have had cadillac's for over 20 years and I feel that I know how to drive. They finally gave me a 2011 CTS, but they stuck it me with a larger payment. So who wins the dealer. They are all ******. Proman
      gmhtv1
      • 3 Years Ago
      A Snobs car. I would never drive one, and if one was given to me I would sell it and buy a Toyota.
      • 3 Years Ago
      [blocked]
      aanbcaa
      • 3 Years Ago
      It's built in Mexico. Maybe the installation instructions were in English?
        arvig
        • 3 Years Ago
        @aanbcaa
        @aanbcca: Uh-huh. Every car brand has at least some factories outside of their home nation. Volkswagen had, maybe still has factories in Mexico as well for instance. And every car make has a recall happen as well. This could have just as easily happened at a US based factory. I'm not overly fond of GM, but I'm not going to bash them based on one recall either. :P
        mchlrus1
        • 3 Years Ago
        @aanbcaa
        Or maybe the Mexicans build quality cars like the Fusion. They unlike us have good work ethic, something that many people lack these days.
          Sukairain
          • 3 Years Ago
          @mchlrus1
          You mean they don't have UAW? These days I rather buy a Mexico or Canadian built car than their UAW counter parts. I am not against all union either, just the UAW.
        BRAD & WILLERS
        • 3 Years Ago
        @aanbcaa
        YOU CAN THANK THE UNIONS FOR ALL THE AMERICAN CARS MADE IN FOREIGN COUNTRIES. NOW, HOW MANY OF THE AUTO WORKERS ARE OUT OF WORK. THE UNIONS AND THE UNION WORKERS DEMANDED TOO MUCH $$.. THE MANUFACTURERS HAD NO CHOICE BUT TO MOVE. AND, UNTIL THE UNIONS ARE GONE, IT WON'T COME BACK!
      kargi
      • 3 Years Ago
      DUHH ITS A GM.. !!
      • 3 Years Ago
      [blocked]
      starsixnine00
      • 3 Years Ago
      Since the Saab 9-4 is essentially a Cadillac SRX, I wonder if the recall will apply to the 9-4. The only Saab dealer around here closed up shop about 30 days ago. Will GM honor the 9-4's warranty for recall issues? Then again, there are probably as many 9-4s around as there are Unicorns, so it probably won't be too big of an issue.
        arvig
        • 3 Years Ago
        @starsixnine00
        Aren't they legally obligated to honor the warranty on brands they have either disbanded, or in the case of SAAB sold? That was my impression. They still at least have to supply parts for a few years. I could be wrong though too.
          Jimmy
          • 3 Years Ago
          @arvig
          When a company bankrupts and liquidates there is no company to force action on. GM has volunteered to be responsible for the SAABS built before the assets were sold to Stryker/Swedish Automotive. I think GM could be sued to be forced to be responsible for those cars in a recall but after their interests were sold the cars built in that period effectively will have no company to seek any assistance from. The legal agency responsible for overseeing the liquidation may escrow money and seek someone to protect the owners for some period. The SAAB buyers in the last 18 months or so are the most at risk. I think that is relatively small number of cars.
      ozbear87
      • 3 Years Ago
      I've been a Cadillac owner for over 30 years with only a few problems... The problems I have had were difficult to find, Until I read about a lady who got killed . The police noted that she might have lived if she had worn her seat belt. Her father traced the wreaked car to a salvage yard..The car still had her plates on it. The seat belts were not fastened. He fastened the belts and gave the drivers belt a hard yank...and the buckle opened up. Reading about this gave me a bad feeling as the seat belt in my 1974 Eldorado would unsnap at odd times. It was ten p.m. when I went out and latcjhed the belt. I pulled on it and it held...until I pulled on it, relaxed the pull and gave it a yank much like a persons body might in a crash. The damned thing popped open I repeated the test several times..same results. I phoned Cadillac Devision of G.M and asked if they would replace the belt. I was informed that g.m. was no longer responsible as the car was out of warranty. I replaced the belt, my expense... I now own a Sedan Deville..A beautiful Concourse..It looks like new and is a 1995 model.. For some reason it missed any recall to have the plastic fuel rails replaced. one is cracked..I found this when it started to pump gas out of the rail all over the top of the engine.... the replacement if still available is made of stainless steel..same as had been used for years and also is same as replacement.... I can hardly wait till I contact G.M and get told that "It aint our problem". Only time will tell......Ozbear87
      ebidelspach
      • 3 Years Ago
      Ya know, after WWII the Japs said they were unable to beat us at war, so they said they would beat us from within, As long as we keep buying foreign cars and "stuff" they are going to win ! I was a car dealer for 15 years, I have seen some real junk come from Detroit. but take a look now....I think we have caught up and maybe surpassed them. My wife just traded her car in on our second Cadillac this year, now we have 2 and love them both. The local dealer gives us GREAT service and seems to really care about our satisfaction...If we want our economy to rebound we need to start taking care of ourselves. Buy domestic, support each other! 1 hand washes the other!
        Richard
        • 3 Years Ago
        @ebidelspach
        Uh, the SRX is a foreign car - it's built in Mexico.
      ebidelspach
      • 3 Years Ago
      The foreign manufactures try to hide their mistakes at least domestic car builders issue a recall when a problem is discovered to try to repair the issue.. Nissan, BMW, Toyota, and others like to play hide and seek wih problems. Don't get me wrong they all have problems it seems as though domestic manufactures let us know, but not the foreign builders.
        Klinkster
        • 3 Years Ago
        @ebidelspach
        What planet have you been living on? D3 manufacturers have a well established and long history of "hiding" behind their defects and only recently "may" be changing their tune given the heightened NHSTA spotlight on the industry. So let's start with F-150 mystery airbag deployment, and virtually every Chrysler transmission manufactuered over the last 20 years. Reliability stats are a good indicator of companines hiding defects... Might wanna have a look at your facts before spouting your bias.
      alcameron78
      • 3 Years Ago
      Do you mean the Cadiilac Model that assembly plant is in Mexico"
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