Hyundai is reportedly working up a customer service campaign regarding steering issues with certain Sonata models. The Korean automaker told Consumer Reports that the campaign is for sedans equipped with 18-inch wheels, built between September 2010 and May 2011.

According to Consumer Reports, Hyundai dealerships will inspect and adjust the Sonata's entire suspension and make adjustments as necessary. If that doesn't do the trick, the struts will be replaced and the electronic power steering will be reprogrammed.

Both the naturally aspirated and turbocharged Sonata SE models ride on 18-inch wheels, so those will be the only vehicles affected by this customer service campaign. Head over to Consumer Reports for the full details.


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  • 44 Comments
      nate
      • 3 Years Ago
      There are lots of people on Hyundai forums that have the dreaded 'left pull' in their sonata. I don't think that the problem is isolated only to SE models, so I wonder how the Limited owners will take this? My 2011 SE 2.0T has slight left pull, the pull is usually heightened if I'm in the left lane, and negated when in the right, due to the camber of the road. Hopefully this can fix some issues we are having.
      lemonite
      • 3 Years Ago
      It's Recall Tuesday!
      • 3 Years Ago
      [blocked]
      Frisky_Dingo
      • 3 Years Ago
      The Sonata Limited 2.0T's also have 18"s.
      Zoom
      • 3 Years Ago
      My friend has been having nothing but problems with their Sonata. The dealer isn't being helpful either. Makes you want to run out and buy and Equus, right?
      • 3 Years Ago
      [blocked]
      Jason Golden
      • 3 Years Ago
      I'm thrilled to see Hyundai addressing this quickly, with a TSB. All too often, in past experience with domestic brand products, I've been told that a clunk, buzz, pull, or other mechanically imprecise naunce was "normal operation" and sent on my way.
      • 3 Years Ago
      [blocked]
        Klinkster
        • 3 Years Ago
        Read this TSB (RECALL) closer folks. If inspection and adjustment of the ENTIRE SUSPENSION (!!) doesn't work, then they'll replace STRUTS and REPROGRAM the EPS. This clearly indicates that Hyundai is grasping at straws and guessing the root-cause of these customer complaints. Rather than do proper analytical research into this quality matter, they're going off half-cocked into solution-mode and replacing anything even remotely related to steering. What's next? Transmission replacement because torque steer causing an unusual feeling? Yeesh! This will cost Hyundai plenty - both in dollars and in customer opinion when they continue to replace parts at each dealer visit...utimately to no avail.
      Renaurd
      • 3 Years Ago
      My nephew's had his Sonata for about 8 months, it's a beautiful car, a head turner, but he's had a lot of problems. His mom bought a Mercury before they discontinued them and it's been a great little car. Hyundai needs to concentrate on getting things right, and let better quality sell their cars, or their quick success will be short lived.
        Rob
        • 3 Years Ago
        @Renaurd
        I've had a sonata since august 2010 (2011 limited model) and i have had no problems, just bring it in for normal maintenance ... i have ~16.5K Miles on it so far
      Oceanblue78
      • 3 Years Ago
      Like I say, you get what you pay for. There is a reason why Hyundai can offer their cars so cheap people! The Sonata is one ugly, ugly car, and is hard to look at.
      • 3 Years Ago
      [blocked]
      imdonniedarko
      • 3 Years Ago
      LOL @ AB eating up this "TSB" euphemism dished out by Hyundai. This is a RECALL. Hyundai can make it sound like a picnic in the park, but the truth is this problem is more serious than some floor mats.
        jjpool
        • 3 Years Ago
        @imdonniedarko
        Historically, AB's reporting has shown a favorable bias towards Hyundai's products. Other publications are calling it what it is -- a recall.
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