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Another day, another story of a dealership refusing to honor an eBay Motors transaction. (It seems these tales pop up at least once each quarter.) Today's adventure in online car shopping comes courtesy of Xou Vang of Anchorage, Alaska, who was the winner of a 2009 Nissan GT-R, with a top bid of $55,100. That's a pretty good deal on a supercar with only 36,069 miles showing on the odometer. Honda of San Marcos in Texas thinks so, too, which is why it's refusing to sell the car to Vang for the amount of his winning bid.

This was a No-Reserve Auction. Those of you reading at home will understand what that means, but the dealership clearly does not. In fact, Honda of San Marcos wants Vang to pay $59,000 for the 2009 GT-R, instead of the $55,100 that the now-closed auction calls for.

Xou Vang is turning to the Internet for help, because the dealership is stonewalling him. When Vang was lucky enough to speak to someone there, he was told that the auction was a mistake and his winning bid will not be honored. Apparently, this particular dealership has never seen Internet justice at its finest. Remember the BMW dealer who tried to pull the same stunt? It ended up relenting, and we would be surprised if Honda of San Marcos doesn't do the same. It made a $3,900 mistake, but the dealership should remain held accountable for the error. Situations like these make us wish eBay Motors would move to suspend dealer accounts when they behave like this.

You can follow his saga on the My350Z.com forums.

UPDATE: The dealership in question has reached out to our friends at Motor Authority, and it seems it's none to happy about the way it's being "portrayed." In fact, Honda of San Marcos is threatening Motor Authority with a lawsuit. Head over there for the full account from Nelson Ireson, who is an editor for MA and just happens to be a lawyer himself.

UPDATE 2: The dealership has relented and agreed to sell the GT-R to Vang for $55,100. The Internet prevails yet again.


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  • 95 Comments
      • 3 Years Ago
      [blocked]
        Billy
        • 3 Years Ago
        Ebay seems to not mind letting big sellers do this because the money they do get from a sale of a car is too much to for ebay to loose to punish the dealership. I don;t see ebay doing anything, but I won;t shop ebay until Mr Xou Vang gets his car for the winning price or ebay revokes the dealer from using ebay. I also just email ebay expressing my concern over this and my resolution to not buy no more products on ebay until one of the two above are done, Yes I know ebay can't make the dealer sell the car but they can and should revoke the dealership from using ebay, I just don't think ebay will unless they feel some heat from their buying public as well as Honda for that matter too.
      pennyboy7
      • 3 Years Ago
      The owner of Honda San Marcos has AGREED to honor the original eBay auction price! In completely UNRELATED news...Honda San Marcos is now accepting applications for a NEW Internet Manager!
      Billy
      • 3 Years Ago
      about the update, lol the dealer want to sue Motor Authority FOR REPORTING THE TRUTH? LOL..I wonder how many crack heads that dealership must have working for them ? Like I said in my other post here, If I was a manager of anther dealership with a similar GT-R in stock , I would offer to sell it to Xou Vang for the ebay price so the dealership would end up with some great PR over it, I could see their ads now.." the dealership that puts customers of Honda first and not last like some"cough cough" ebay Honda dealers....
      SloopJohnB
      • 3 Years Ago
      Eh. Dealer will be lucky if he's not firebombed. Not by the winner of the car, that's too easily tracked. But others just come out of the woodwork with perceived injustice. Not only that, but dealers that pull this stuff invariably lose in the long run. The salesman/manager that tolerates this stuff is apparently worried about the short term and there's the wub.
        creamwobbly
        • 3 Years Ago
        @SloopJohnB
        Oh come on, it's Texas. It's not like this is the lawless Wild West End of London.
          Billy
          • 3 Years Ago
          @creamwobbly
          I don;t know about what you said, but I have heard the saying "Don't mess with a texan"
      bk
      • 3 Years Ago
      My deal for a new Camry hybrid fell through as well. The dealer said it had been sold to another dealership. eBay has no power to deal with this.
        • 3 Years Ago
        @bk
        [blocked]
      folky15
      • 3 Years Ago
      Wow this thing has gotten huge! Hopefully it is a wake-up call to dealerships that the collective force of the Internet can be a powerful thing!
        Hazdaz
        • 3 Years Ago
        @folky15
        You would think that dealers would have woken up by now, but I just don't see that happening. They are run by sleazy salespeople - they know how to manipulate folks and have them part with lots more money than they should have to. Its profitable for them to pull these scams and because of that, it will continue to happen, unfortunately.
        TerryP
        • 3 Years Ago
        @folky15
        It was probably the fault of one salesman who thought he could move the GTR quickly for good money on eBay, but failed to establish a reserve price. I had an employee who used to be a salesman at a BMW dealership years back where he claimed to have managed the internet sales division. Turns out their new salesmen all claimed the same thing to give themselves the title of Internet Sales Manager, and all they were doing was posting pre-owned vehicles up on AutoTrader, Craigslist, and eBay. Then if you bid on it on eBay, they'd send a request from eBay for your email address and phone number and SPAM the crap out of you.
      Scr
      • 3 Years Ago
      Manufacturers should suspend or pull their dealer agreements over crap like this (I know it was a used car, but if they do it to a used car, you can assume they do it to new cars as well...it is the culture of the dealreship.) The time where these crooks abuse the customer is over thanks to the interwebs. Suxh bad press can not only damage the dealer's rep (which from what I have seen isn't very good anyway) but can damage the brand as a whole. "If this Honda dealer sucks, they probably all suck." Mazda has a national rep like that mostly due to shady dealers with no customer service, and Mazda NA not doing anything about it. I know I won't step on a Mazda ot after my last encounters with their dealers. When will the auto dealers learn its not business as usual anymore.
      sirjaysmith
      • 3 Years Ago
      that'll be the most expensive $3900 ever.
      jcar302
      • 3 Years Ago
      Someone at the dealership lacks common sense. Doesn't take a genius to figure out that this story is going to cost the dealer more than $3900 in no time at all, that's if it already didn't. Probably going to do permanent damage. If they were smart they would have already gave the guy the damn car, if that were the case most of us would have never heard about it.
      gork
      • 3 Years Ago
      IDK, I'm kinda waiting for the state's attorneys general to step in and investigate Honda of San Marcos. That would be a pretty strong call to the dealer's bluff / BS.
        SloopJohnB
        • 3 Years Ago
        @gork
        Not gonna happen with a buyer from AK. No standing (literally in this case) in TX unless he gets his person into TX. Alternatively he could sue in Federal district court in Alaska or might have to go to Washington State but over $2900 or so? Not gonna happen.
      • 3 Years Ago
      [blocked]
      Mad_Science
      • 3 Years Ago
      Clearly the solution to this is several days of large-scale riots.
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