Regarding the 32 complaints, NHTSA filed this in its report:
The official investigation was opened on August 3rd. According to The Detroit News, a spokesperson from Ford Motor Company said that the automaker will fully cooperate with NHTSA regarding this matter.
Some reports allege incidents occurred while merging into high speed traffic and others allege that incidents occurred while turning left across oncoming traffic. Some complainants allege that the erratic shifting behavior almost caused a collision with adjacent vehicles.