2011 Scion tC
  • 2011 Scion tC
  • 2011 Scion tC front 3/4 view

  • 2011 Scion tC
  • 2011 Scion tC rear 3/4 view

  • 2011 Scion tC
  • 2011 Scion tC front 3/4 view

  • 2011 Scion tC
  • 2011 Scion tC rear 3/4 view

  • 2011 Scion tC
  • 2011 Scion tC side view

  • 2011 Scion tC
  • 2011 Scion tC front view

  • 2011 Scion tC
  • 2011 Scion tC rear view

  • 2011 Scion tC
  • 2011 Scion tC grille

  • 2011 Scion tC
  • 2011 Scion tC front detail

  • 2011 Scion tC
  • 2011 Scion tC headlight

  • 2011 Scion tC
  • 2011 Scion tC wheel

  • 2011 Scion tC
  • 2011 Scion tC taillight

  • 2011 Scion tC
  • 2011 Scion tC logo

  • 2011 Scion tC
  • 2011 Scion tC engine

  • 2011 Scion tC
  • 2011 Scion tC engine

  • 2011 Scion tC
  • 2011 Scion tC interior

  • 2011 Scion tC
  • 2011 Scion tC interior

  • 2011 Scion tC
  • 2011 Scion tC interior

  • 2011 Scion tC
  • 2011 Scion tC interior

  • 2011 Scion tC
  • 2011 Scion tC front seats

  • 2011 Scion tC
  • 2011 Scion tC steering wheel

  • 2011 Scion tC
  • 2011 Scion tC tachometer

  • 2011 Scion tC
  • 2011 Scion tC speedometer

  • 2011 Scion tC
  • 2011 Scion tC fuel gauge

  • 2011 Scion tC
  • 2011 Scion tC dash

  • 2011 Scion tC
  • 2011 Scion tC instrument panel

  • 2011 Scion tC
  • 2011 Scion tC shifter

  • 2011 Scion tC
  • 2011 Scion tC shifter

  • 2011 Scion tC
  • 2011 Scion tC keys

  • 2011 Scion tC
  • 2011 Scion tC climate controls

  • 2011 Scion tC
  • 2011 Scion tC door panel

  • 2011 Scion tC
  • 2011 Scion tC door handle

  • 2011 Scion tC
  • 2011 Scion tC rear cargo area

  • 2011 Scion tC
  • 2011 Scion tC rear cargo area

  • 2011 Scion tC
  • 2011 Scion tC rear cargo area

Scion is urging its dealers to ratchet up a new online buying system, according to Automotive News. The program borrows elements from the Amazon retail experience to allow car buyers to configure their vehicle as they see fit, find it at local dealership, secure financing and make the buy at a no-haggle price. Scion even wants the cars to be able to be delivered to the consumer's home, though that doesn't mean that physical dealerships are going anywhere any time soon. The report says that Scion won't force its dealers to operate exclusively online. Right now, the projects is merely in its concept phase.

According to Jack Hollis, Scion vice president, the idea sprung from the fact that consumers already shop and purchase everything from homes to boats online. The VP says that cars are simply the next logical step, especially given the brand's "Gen Y" demographic. That's despite the fact that most studies indicate that the large majority of car shoppers aren't into electronically interacting with dealers. Automotive News reports that 65-70 percent of car shoppers never contact the dealer they purchase from before walking through the doors.


I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 24 Comments
      Travisty
      • 4 Years Ago
      We bought a tC back in '04, and the "pure pricing" was great up until the moment we had to deal with the finance guy. 1st they said that one of us was literally 2pts below where we needed to be to get the best financing (my wife's FICO was 698 on their printout, when in fact our research ahead of time showed us both in the 700s, but that's another matter). They offered us a crappy 5.something percent interest rate, and claimed that there was nothing they could do about it since it was "pure pricing". More like "pure bull$#!t". We showed up with 3rd party loan offers in-hand that we got from lendingtree, including the best at 4.25%. The lending company mailed out a *check* for the amount we needed to finance, and all we had to do was sign it and hand it to the salesman to lock in that rate. Suddenly, the finance guy "remembered" that the policy was that if we had a loan offer in hand, they were allowed to beat it. So we got low 4s (4.18?), although thinking back I probably should've just told him to shove it and gone with the internet deal, as the extra couple bucks would have been worth it. 2nd was the vehicle etching/extended warranty/weather coating/blah blah blah blah blah. It literally got to the point that I was willing to get up and walk out. "No, we don't want the "security system", we live in a good neighborhood. Didn't you say that you lived in the same neighborhood and talked about how great it was?" "No, we don't want the extended warranty. I'm buying this because it's a Toyota, and you're saying it might collapse in a pile of nuts and bolts when it reaches 60,001 miles? Maybe I shouldn't be buying this..." "No, I don't want the additional rustproofing, isn't the warranty good for 5 years on rust anyway?" So yes, PLEASE allow me to buy it online if I don't have to deal with jackasses like that. Have a sample car available for me to test. Allow me to order it online, and pick it up when it's ready (yes, I'll wait a couple months for it). Knock $1,000 or $1,500 off the price since you don't even have to tie up your inventory dollars, and I'll be happy.
      sp33dklz
      • 4 Years Ago
      Any time a dealership is removed from the purchasing experience, it's a good thing. The majority of dealerships out there are crap (more than 50% for those who are math deficient) and they know it. The dealership experiences are uncomfortable, annoying, stressful, and usually take up far more time in your life than needed. GO SCION!
        gregmlr
        • 4 Years Ago
        @sp33dklz
        I agree! I will not even consider purchasing from 2 out of the last 3 dealerships I've dealt with because of shady sales people and poor customer service. Auto manufacturers really should be more involved with how dealerships do business.
          JeffS
          • 4 Years Ago
          @gregmlr
          Could not agree more. I get so tired of the same old lies and games. Just quote me a price and let me buy the car. The "sales" job should be more "why I should buy a car from you" vs. all the stupid games.
      K.R.
      • 4 Years Ago
      My past two trucks have essentially been purchased online. I found the truck I wanted, applied for financing online, made an offer via their website. I submitted my trade-in for appraisal. They of course could only give me a range without seeing it, but if they were within my window, we would proceed. My last truck when I got there the truck was ready with temp tags on it, keys, etc. All the paperwork was done except for the trade-in value, including financing. Counting a test drive and their whole this/that feature speech I was out in an hour flat. That is how car buying should be.
      Sir Shagsalot
      • 4 Years Ago
      no haggle pricing is for sheep. then again Scion is also
        Mike Pulsifer
        • 4 Years Ago
        @Sir Shagsalot
        If priced fairly, no haggle pricing can be a relief and make car buying a much easier and far more pleasant process.
          R Man Manmanman
          • 4 Years Ago
          @Mike Pulsifer
          Its better than when my brother went to buy his Mazdaspeed3: Goes in, salesman who sold my girlfriend a year earlier tells us no discount. Test drive, says he can do 1k lower, but we get fed up with him. Going through online manager = $2000 discount, and then a little extra because he heard we were peeved with the other guy.
          Mike Pulsifer
          • 4 Years Ago
          @Mike Pulsifer
          @Steveo It seems to be working quite well for FIAT. There is no ONE way to rule them all.
          Steveo
          • 4 Years Ago
          @Mike Pulsifer
          Look how it worked out for Saturn. They had that. It doesn't matter. Customers always want to negotiate. Especially when they are from the middle east. LOL
          • 4 Years Ago
          @Mike Pulsifer
          [blocked]
        bonehead
        • 4 Years Ago
        @Sir Shagsalot
        scions are actually extremely good cars for the price i just wish they were a little bit better with everything all around, but they are best where it counts. Cost of ownership, and reliability. Sure they could look better, or get better mileage\performance. But they are unique. Edmunds . com puts the true cost to own of the xB at thousands less than a prius. Compare scion to the competition and you may find yourself surprised.
          Steveo
          • 4 Years Ago
          @bonehead
          Please kill me if you see me driving an xB
      Frank Fleming
      • 4 Years Ago
      I just paid $22.87 for an iPad2-64GB and my girlfriend loves her Panasonic Lumix GF 1 Camera that we got for $38.76 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 40 inch LED TV to my boss for $675 which only cost me $62.81 to buy. Here is the website we use to get it all from, BidsNew.com
      nardvark
      • 4 Years Ago
      Who buys a house online without seeing it in person? You'd have to be crazy. Also, I think people don't bother contacting dealers online because dealers have different goals than you do with online communications. Their responses aren't intended to be useful, they're intended to get you in the door so they can start selling you a car.
      Mr. Sunshine
      • 4 Years Ago
      Listen dealers: if you re good, we will be repeat customers; if you're bad, we won't come back again... ever. The last 3 cars we bought were all from the same dealership, because the first car we bought gained our trust. The previous 7 cars were all from different dealers. They sucked... even the one that offered us Fiji water and truffled popcorn once service came into play.
      • 4 Years Ago
      [blocked]
      Terry Bowman
      • 4 Years Ago
      OLD STORY , they originality tried to do this the first time they were introduced
    • Load More Comments