According to Automotive News, Best Buy has its eyes on jumping into EV sales and service. The consumer electronics giant has been peddling Brammo electric motorcycles for years now and has recently parleyed that experience into garnering contracts to be a distributor and installer of EV chargers for the likes of the Ford Focus Electric and the Mitsubishi i-MiEV. Now the suits in charge apparently want to take the next step by offering full electric vehicles alongside Blu-Ray players and big-screen TVs.
The chain has over 1,000 stores that could effectively educate buyers on the products and service them should anything go awry. Right now, Best Buy is said to be in talks with a few EV startup companies, though the retailer hopes to expand those discussions to larger automakers, as well. The idea is that some dealers would rather outsource the hassle of instructing buyers on the intricacies of EV ownership rather than go through the trouble of educating their entire sales process on tasks such as pairing a smart phone.

Is this just another step in the inevitable march of the vehicle from transportation to appliance? Maybe, but it could also be a move toward a genuinely educated and capable sales staff that's invested in your comprehension of the product.


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  • 24 Comments
      DC Mike
      • 3 Years Ago
      They'll make a mint selling overpriced MonsterCables© for recharging.
      seanleeforever
      • 3 Years Ago
      "that could effectively educate buyers on the products and service them should anything go awry" judging by infamous "geek squad" service and price, i am not looking forward. yes sir, open the door for you would cost 100 dollars, by the way, install a cup holder is 300 dollar premium. lastly, this Geek Squad bug free windows fluid is a must have for your car's window, the promotion price is 500 dollar for gallon, with 50 dollar price geek installation price. you get the idea.
        Synthono
        • 3 Years Ago
        @seanleeforever
        Maybe Monster Cable will get involved in selling the charging cords. BB Employee: "You could charge your car with a regular cord, but this $750 Monster power cord will totally give you better electricity somehow."
      AzureStarline
      • 3 Years Ago
      This actually might be a great way for a startup or two to actually be able to make it
      erhcanadian
      • 3 Years Ago
      I'm all for bypassing high-pressure dealers and making the car buying experience more like buying a tv. But BestBuy?!? I'd buy a car from Costco (self-serve warehouse and great return policy), or Apple Store (where everyone can easily try out the products), or even Ikea (as long as it comes pre-assembled), before I'd buy a car from BestBuy!
      SenorMitchSpence
      • 3 Years Ago
      ....just in case you wanted to buy another piece of crap from a company with bad customer service while you buy the the latest green day cd.
      • 3 Years Ago
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        Xterra_Mayo
        • 3 Years Ago
        Actually it's more of a fail on GM's part on not having a fully electric vehicle to offer. But i'm sure they'll have one eventually, i mean it only took them what 6 years to come up with the Volt? But of course GM Rules...
        • 3 Years Ago
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        brian
        • 3 Years Ago
        So that whole EV1 thing 12 years ago - Please enlighten us why GM didn't continue taking easy money from the folks who wanted to continue leasing the things rather than sending them to the crusher? Oh that's right - Because GM rules...
      • 3 Years Ago
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      DC
      • 3 Years Ago
      My final business interaction with Best Buy nearly resulted in me strangling the Geek Squad oaf over a laptop return. The thing was brand new and would lock up about 1 out of every 3 startups...just a black screen. I am tech savvy, but I am not going to start screwing around with a fresh OS install and somehow have them void my warranty. I brought it back for a return and they tried to refuse because I hadn't updated the craptastic Norton AV on it. Long story short, I got my money back and haven't been there since (2 years ago).
        • 3 Years Ago
        @DC
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      Scr
      • 3 Years Ago
      And Magnolia will royally screw up your house wiring installing a charging station, the Geeks Squad nerds will rip off all of your MP3s when you take your car back for service. They will offer you some rediculous extended warantee package, just in case. And finally, they will strongly recommend you buy a $500 Monster charging cable with gold tips, so you get pure, clean, lossless digital electricity signal. A regular extension cord just will not do it.
      Car Guy
      • 3 Years Ago
      Well, a car like the Leaf is about as exciting as an appliance. So selling it at Best Buy makes sense.
      ZXW SES
      • 3 Years Ago
      Big box B+M stores are great if a) you know exactly what you need and b) they have it in stock. Otherwise, I think every endcap should either hold bottles of aspirin or loaded handguns, depending on your personality type. Just imagine the service you'd get if you fired into the ceiling, THEN asked where the advertised crossover cables are.
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