• Mar 3, 2011
2010 Dodge Grand Caravan (top) and 2010 Dodge Journey (below) - Click either image for high-res image gallery

2010 Dodge Journey Chrysler and the National Highway Traffic Safety Administration have announced that the Auburn Hills automaker is recalling 248,437 vehicles due to potentially faulty ignition systems. According to the company, certain 2010 Chrysler Town and Country, Dodge Grand Caravan and Dodge Journey vehicles were built with ignitions that could accidently switch from the "run" position to "accessory," thereby causing the engine to shut off.

Both the company and NHTSA are concerned that the issue could cause an accident. As such, Chrysler will replace the ignition modules free of charge beginning in April of this year.

The recall includes vehicles manufactured between August 3, 2009 and June 17, 2010, and owners can contact Chrysler for more information. Click past the jump for the full recall notice.




[Source: National Highway Traffic Safety Administration]
Show full PR text
Report Date : March 3, 2011 at 03:13 PM
NHTSA Campaign ID number : 11V139000

Vehicle Make / Model: Model Year(s):

CHRYSLER / TOWN&COUNTRY 2010
DODGE / GRAND CARAVAN 2010
DODGE / JOURNEY AWD 2010

Manufacturer: CHRYSLER GROUP LLC Mfr's Report Date: MAR 01, 2011
NHTSA CAMPAIGN ID Number: 11V139000
N/A
NHTSA Action Number: N/A

Component: ELECTRICAL SYSTEM:IGNITION
Potential Number of Units Affected: 248,437

Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence:
ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy:
DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes:
CHRYSLER SAFETY RECALL NO. L02. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


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  • 16 Comments
      Brenda Gaddie
      • 3 Years Ago
      My Dodge Caravan's engine shut off at 60 miles an hour. I managed to get off the high way and called the dealership and was told there was nothing wrong after the computer checked for engine problems. After going to two more Chysler dealerships I was told nothing is wrong. I took it to an independent mechanic and his computer told it was the Win (wireless Igntion Moduler). I had to fight with Chrysler to get it replaced. That was two months ago. Since then my fuel sensor failed to tell me when the gas tank was full or empty, and my transmission is slipping. Chrylser in Detriot customer service just stalls, runaround, excuses and then after all of the danger I have been placed in tells me it is between me and the dealership even though I have a full warranty but they do not want to make the repairs needs to keep me safe. They advertise these vans are one of the safest yet they shut down at 60 miles an hour. Also I have had two warning of fuel vpor locks where i cannot get gas fumes out of my van. I was told finally that it is an evac problem. After sitting for hours at the dealership i was told they did not have the part and I would have to come back again. Since this part was installed last week my transmission problem is even worse. Your van will not give you warning lights to tell you of any of these life treatning mechanical problems. The van will just stop running and it seems like no one at Chysler is willing to reolve these issues. I even wrote a letter to the new CEO and got no response.
      melissa
      • 3 Years Ago
      Have been having this problem with my 2010 Town and Country and local dealership has been unable to fix the problem. Van has been in shop 4 times now. Still not fixed. Stalls in traffic too; quite dangerous. Chrysler recall center told me today "The recall campaign has been issued, but the recall has not yet been applied to vehicles." They continue to tell me the problem must be duplicated to be fixed. It stalls intermittently which makes it hard to duplicate and also more dangerous as you never know when to expect it. Once it stalled directly in front of dealership on busy street as I was bringing it in, but they refused to push it in and hook up to monitors. Made me restart which clears the system. Guess I'll have to proceed with the Lemon Law as I will have had van 1 yr in May and don't want time to expire. Anyone have advice?
      yorgosyorgos
      • 3 Years Ago
      Well not quite that problem but my poroblem is that the key does not go back all the way to to proper start position causing my wipers not to work, my radio not to work and my signal lights not wo work(who knows what else doesnt work). I ask them to remove it only to be told it is a safety issue!!!! Ya i get the radio but dont you think my signal lights and wipers are a safety issue!!!!!!!!!!
      dic.joslin
      • 2 Years Ago
      I have a different problem. When I put in the key a malfunction of the anti-theft module in the key won't let me start the van. My choice is to wait about 15 minutes and try again. the instances of when this happens seem to be coming more frequent. I recently purchased a second key for the van and no problem so far. Anyone had a similiar problem?
        debora jette
        • 3 Months Ago
        @dic.joslin

        you will probably have the problem again.  What someone told me to do is to put it in nutural and park again.  Since I have been doing that it works.  I cannot believe this piece of crap car and Chrysler does not want to stand behind its vehciles.  Now I have received another recall on the ignition.  This is so the car does not stop when you are driving it.  I think a class action needs to be done against the dealership

      • 3 Years Ago
      My mom has the 2010 Dodge Caravan 4.0l. It's an amazing van. Never thought I WOULDN'T be embarrassed driving one. But why is it saying that the recall will begin in April? That's a month away! Or are they getting everything ready to do the recall?
        • 3 Years Ago
        It usually takes time to prepare parts for availability, service for any special tools needed, and techs for training if necessary (very rare).

        The government is known to release info about a recall before the manufacturer is ready to deal with it properly. "Yes, you need to replace the module, Chrysler, but we know you can't just make the correct parts appear overnight. You have a month, Good luck."
      crazymommy4
      • 3 Years Ago
      I have a Town and Country 2010 minivan. I have had this problem since the first week we had the car. It just shuts off while I am driving. It doesn't matter what speed I am at. I have taken the car back to the dealer several times and they can't seem to figure out what the problem really is. They have changed many parts and the most recent excuse they gave me as of last week was that my keychain had too many keys on it. This was their excuse as to why the car keeps shutting off. I took all the other keys off my keychain and guess what....it still stalls! Well low and behold guess what I just got in the mail??? A recall notice from Chrysler stating the car can shut off randomly while you are driving because of an ignition problem!! (July 1st, 2011) Thank God no one has ever been injured or involved in an accident because of this problem. This is a very serious problem and I have 2 young children. I have been very nervous driving my car and also VERY angry with the quality and perfomance of this car. Can anyone say major LEMON LAW? Maureen from Long Island,New York
      • 3 Years Ago
      When Chrysler has a recall its for minor issues..

      When Toyota,Honda,Ford has a recall its for fires,engine failures,transmission failures,rust,random excelleration,loss of brakes,loss of steering,breaking side glass,camshaft failures,wheel bearings,axles,u joints ect..ect....

      MotorTrend sums it up best after their 30,000 long term test of a Challenger
      "Each 6000-mile check-up consisted of an oil change, inspection, and tire rotation and never cost more than $70. And that was it. No unscheduled maintenance, none of those supposed Chrysler quality issues. After nearly 30,000 miles of hard driving, the Challenger suffered nary a hiccup with us".

      Each Chrysler I have owned,family/friends have owned have never had a hiccup ,unlike my Acura that couldnt keep a transmission,my moms Lexus that the engine blew up at 11,000 miles...and my uncles Lincoln that had random electrical gremlins..Honda's were the worst,waterpumps,timingbelts and bad,bad auto transmissions !!Rental lots in Canada are loaded with Toyota,Honda,Hyundai,Kia,Mazda that is why there sales here are up,rental/fleet sales for the imports..

      Ann
      • 2 Years Ago
      Hello Chrysler, I have a 2008 Chrysler 300. I called the customer service dept. today and talk to Darcy. to let him know what was going on with my vehicle. every since I own this car, I had problem with the ignition modules switch, I was going down I-70 in the good old state of Kansas, when my ignition switch from the run position to the accessory, causing my engine to shut off in the middle of I-70 Highway. I didn't know that they had a recall on the Chrysler 300. but come to find out they don't have it on my 2008 Chrysler 300. also found out that they did a recall on the power-train hubs. in which I paid to get fix myself. if any body can help me with this problem. what should I do. I feel that Chrysler should have a recall on the 2008 Chrysler 300 vehicle also, when they know that it's the same problem going on with the other Chrysler 300.they took my Chrysler down to Dick Edwards Shop, and they sold the dealer a new key, the key was not the problem, it's the ignition switch. I could have lost my life, my kids life that day.what can be done with this problem. any suggestion. Mrs. Carter
      • 3 Years Ago
      Krikey!
      • 3 Years Ago
      The NHTSA is having a busy day!
        • 3 Years Ago
        Busy bodies are always busy.
      • 3 Years Ago
      Wow, isn't Dodge already having a rough enough time?
        • 3 Years Ago
        Not any worse than anyone else!
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