toll booth

Florida motorists are officially fed up with the actions of the Florida Department of Transportation (FDOT) and Faneuil Inc. The latter is a private firm hired by the FDOT to manage its tollbooth operations. A class-action lawsuit filed against both parties alleges that toll booth operators have been holding cash-paying motorists hostage.

Paying with cash causes an increase in operating costs for Faneuil because workers are needed to handle the money and provide change. In an apparent attempt to dissuade drivers from paying with cash, tollbooth operators are required to fill out Bill Detection Report. The driver's license plate number, vehicle make and model and driver's license information are all written down. The barrier isn't lifted until this information is provided, and many motorists feel this policy is out of control. For its part, Faneeil would prefer that drivers switch to the automated SunPass system, which would help reduce operating costs.

The lawsuit alleges that civil rights are being violated and claims this is a form of false imprisonment. Neither the FDOT or Faneuil have commented on the lawsuit.

[Source: TheNewspaper.com | Image: Getty]